DARCARS Kia of Frederick

Professional, Friendly and Efficient You don't always hear these words to describe a dealership, but this is the case here. I knew what I wanted when I walked in the door. Spencer and his You don't always hear these words to describe a dealership, but this is the case here. I knew what I wanted when I walked in the door. Spencer and his sales team made it happen with no delay. The buying and delivery process was smooth and pleasant. More

Good Service Had me in and out in no time for the drivers side door window motor after getting part in from it being ordered was great service. Had me in and out in no time for the drivers side door window motor after getting part in from it being ordered was great service. More

New "New Car" Experience I stopped at Darcars Kia to consider replacing the vehicle I was currently leasing with a Kia and walked away owning a new Sedona. To say that I "dis I stopped at Darcars Kia to consider replacing the vehicle I was currently leasing with a Kia and walked away owning a new Sedona. To say that I "dislike" car shopping is an understatement, but to say that Brian and David made this a car shopping experience like no other cannot be overstated. Brian knew the details of the Kia inside and out, patiently answered any and all questions, and checked back with me to verify that everything was "running smoothly," reaffirming that if I had any further questions, all I had to do was pick up the phone, or just stop in. David worked until he had a financial plan that fit within my budget, making this process seamless and comfortable. Because of their caring about their customers, I may not wait 10 years to replace my vehicle. More

Experience Everyone is always friendly and very helpful. Every time I have my car worked on, the expectations are exceeded. I definitely recommend this car deal Everyone is always friendly and very helpful. Every time I have my car worked on, the expectations are exceeded. I definitely recommend this car dealership. More

Stellar service I've been a Customer of this Kia location for nearly 20 years. The service provided is always top notch. This validates my continual return. I've been a Customer of this Kia location for nearly 20 years. The service provided is always top notch. This validates my continual return. More

Amazing customer service Had an exhaust leak in my 2015 Kia Soul (fortunately the warranty covered it). I dropped my car off the night before the scheduled service. First th Had an exhaust leak in my 2015 Kia Soul (fortunately the warranty covered it). I dropped my car off the night before the scheduled service. First thing the next morning the service department called to let me know what they'd found. The part required wasn't in stock and had to be ordered, so it meant that my car had to be in the shop for an extra day. I was given a rental car for the next day, asked if I'd like a complimentary car wash (of course I would) and was kept informed of the progress every step of the way. I've never had a better customer service experience. More

Great service I needed a new brake light and they were able to take me right away and completed my service in 20 minutes! Thank you for your help I needed a new brake light and they were able to take me right away and completed my service in 20 minutes! Thank you for your help More

Excellent place to purchase a vehicle would highly recommen! The salesman was fantastic! He listened to what I was looking for and found me a vehicle right away. My experience was pleasant and I w The salesman was fantastic! He listened to what I was looking for and found me a vehicle right away. My experience was pleasant and I w More

Quick service. Service people are great Every time I have come into the dealership the service has been awesome. Your staff are Friendly, helpful , knowledgeable , kind and courteous that’s Every time I have come into the dealership the service has been awesome. Your staff are Friendly, helpful , knowledgeable , kind and courteous that’s great customer service. More

Painless process We'd already researched our choice of vehicle and knew what we wanted. We went into the dealership, took a test drive, and asked questions. They had t We'd already researched our choice of vehicle and knew what we wanted. We went into the dealership, took a test drive, and asked questions. They had the answers. The knowledgeable sales staff made the process relatively quick and painless. More