DARCARS Kia of Frederick
Frederick, MD
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Least stressful car purchase ever! I've had some less than great car buying experiences and tend to keep cars for a very long time mainly for that reason. I went into the dealership on I've had some less than great car buying experiences and tend to keep cars for a very long time mainly for that reason. I went into the dealership on a Friday afternoon and drove a Kia Sorento...needed some time to think about the various vehicles so went back the next morning to purchase. I was there for just over two hours...everyone was helpful and friendly and made the process as easy as possible. More
Service offered excellent advice. Everything went smoothly. Vehicle only has about 9000 miles so the service manager recommended the service that was required at this time best suited for my driving style. Vehicle only has about 9000 miles so the service manager recommended the service that was required at this time best suited for my driving style. More
Oil Change I was in and out in 45 minutes. They alert me to other "concerns" with the maintenance of my car. The waiting room was quiet which allowed me to get w I was in and out in 45 minutes. They alert me to other "concerns" with the maintenance of my car. The waiting room was quiet which allowed me to get work completed during my wait. More
They took good care of me My recently purchased used Sonata was in for some evaluation of work requested at the time of purchase. I had taken a quick delivery, negating their My recently purchased used Sonata was in for some evaluation of work requested at the time of purchase. I had taken a quick delivery, negating their wish to service the vehicle prior to delivery, so we had scheduled a follow up. Everything was done very quickly. One part had to be ordered, but will reinstalled upon its arrival. More
Easy Breezy Everybody was very professional, waiting area was very pleasant and well stocked with coffee, water, and snacks, and my car was finished faster than p Everybody was very professional, waiting area was very pleasant and well stocked with coffee, water, and snacks, and my car was finished faster than promised. More
Excellent Experience We came into to purchase a vehicle we found online. The staff had the car cleaned and waiting for us. It was quick and easy to fill out the paperwork We came into to purchase a vehicle we found online. The staff had the car cleaned and waiting for us. It was quick and easy to fill out the paperwork and drive away in our "new to us" car. More
Excellent Efficient, friendly, and informative! Just moved to Frederick and am very pleased with the convenience of the location. There was a variety of time sl Efficient, friendly, and informative! Just moved to Frederick and am very pleased with the convenience of the location. There was a variety of time slots to schedule an appointment for my Kia Soul+. More
Stress Crack in Windshield and regular maintenance Mike in the Service Department did everything he could to take care of our problem in the shortest amount of time possible - he kept us informed of th Mike in the Service Department did everything he could to take care of our problem in the shortest amount of time possible - he kept us informed of the progress and got us a loaner car till our windshield could be fixed because the part was going to take over a week to get in More
Extremely satisfied buyer I discovered Kia quality only 4 years go, but this is my second Kia in those four years. Well taken care of by Brian both times. I discovered Kia quality only 4 years go, but this is my second Kia in those four years. Well taken care of by Brian both times. More
DARCARS Kia is terrific! I have used the same Kia dealership for years and since DARCARS has taken over have seen the same great service, kind employees who do their best to h I have used the same Kia dealership for years and since DARCARS has taken over have seen the same great service, kind employees who do their best to help make the service wait easier. Including offers to take me where I need to be dropped off, if necessary, snacks, water and soda, and free COFFEE! I will continue to use them as long as I need a vehicle. Thanks for a professional experience! More