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DARCARS Kia of Frederick

Frederick, MD

3.3
118 Reviews

DARCARS Kia of Frederick

Frederick, MD

21704

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Showing 118 reviews

November 03, 2019

First maintenance on my new car. Kenny is efficient and explained services provided for first maintenance. He makes customer feel welcome and important. Car was vacuumed and Windows w More

by PBaisey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny and Constantine. Did not get the name of the mechanic
November 02, 2019

Excellent service. Service manager very personable. Prompt service and check out. Nice to have coffee and snacks available. Will definitely return to this dealer for service. Great prices. More

by JoAnn
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
October 31, 2019

Least stressful car purchase ever! I've had some less than great car buying experiences and tend to keep cars for a very long time mainly for that reason. I went into the dealership on More

by KimmieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Berkman, Constantin Nico and Daniel Someone (who did my financing)
October 31, 2019

Service offered excellent advice. Everything went smoothly. Vehicle only has about 9000 miles so the service manager recommended the service that was required at this time best suited for my driving style. More

by Toro422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Rogers
October 22, 2019

Oil Change I was in and out in 45 minutes. They alert me to other "concerns" with the maintenance of my car. The waiting room was quiet which allowed me to get w More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not aware of their names off the top of my head.
October 17, 2019

They took good care of me My recently purchased used Sonata was in for some evaluation of work requested at the time of purchase. I had taken a quick delivery, negating their More

by JRB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and one other service writer, whose name escapes me, plus a tech who interacted with me very positively.
October 17, 2019

Easy Breezy Everybody was very professional, waiting area was very pleasant and well stocked with coffee, water, and snacks, and my car was finished faster than p More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers, Saul Campos
October 17, 2019

Excellent Experience We came into to purchase a vehicle we found online. The staff had the car cleaned and waiting for us. It was quick and easy to fill out the paperwork More

by shelmer
Recommend Dealer
Yes
Employees Worked With
Saul Campos
October 11, 2019

Excellent Efficient, friendly, and informative! Just moved to Frederick and am very pleased with the convenience of the location. There was a variety of time sl More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Campos
October 11, 2019

Stress Crack in Windshield and regular maintenance Mike in the Service Department did everything he could to take care of our problem in the shortest amount of time possible - he kept us informed of th More

by Beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service and Jena where we scheduled the service and paid for the service
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