DARCARS Kia of Frederick
Frederick, MD
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My experience at Darcars of Frederick Kia was awesome. From our Sales person Jackie our business manager Dan to the General Manager Constantin. Very professional. Never felt pressured. Got a fantastic dea From our Sales person Jackie our business manager Dan to the General Manager Constantin. Very professional. Never felt pressured. Got a fantastic deal. We bought a 2020 Kia Forte. Great Deals going on now. More
I had a great experience! The female service adviser was knowledgeable and professional. I would recommend DARCARS Kia of Frederick to anyone who needs their KIA serviced. My s The female service adviser was knowledgeable and professional. I would recommend DARCARS Kia of Frederick to anyone who needs their KIA serviced. My service was completed at the time the service advisor quoted the day before at check-in. More
Even when things go wrong they become right Great Job ! Your efforts are greatly appreciated. No problems and Everything looks great. Words can not do justice to your communication, people, m Great Job ! Your efforts are greatly appreciated. No problems and Everything looks great. Words can not do justice to your communication, people, material, efforts and service. More
Needed a new battery Thank you for providing us with a new battery for a reasonable price. The service department worked my husband in immediately and took care of our ve Thank you for providing us with a new battery for a reasonable price. The service department worked my husband in immediately and took care of our vehicle's needs. More
Darcars Kia Frederick Service is Exceptional Kenny and the service department take exceptional care of their customers. 100% satisfied. Swept out the vehicle and service on vehicle while you wai Kenny and the service department take exceptional care of their customers. 100% satisfied. Swept out the vehicle and service on vehicle while you wait. Awesome More
Clean very polite made you feel comfortable while you waited tried everything they could to get into ur vehicle that you wanted and did not push u into something u couldn't afford waited tried everything they could to get into ur vehicle that you wanted and did not push u into something u couldn't afford More
Brought in my son’s 13 year old Sedona for an inspection before driving cross country. The immediate news was not good as the van required over $3,000 of work which exceeded the value of the vehicle and rep before driving cross country. The immediate news was not good as the van required over $3,000 of work which exceeded the value of the vehicle and repairs needed to be done within 2 days. Valerie the service manager worked with us to make only the most important repairs on a tight timeline and save us money. She was very kind and listened to my concerns over multiple phone calls trying to decide whether to scrap the vehicle or try to save it. I was very happy with the outcome and the service and the genuine caring from the staff. More
Waited while they worked on my car. I had the regular maintenance done today. They found a couple of things that needed to be done, a cabin filter and tire alignment. Waited just an hour I had the regular maintenance done today. They found a couple of things that needed to be done, a cabin filter and tire alignment. Waited just an hour and a half. I was happy about that and everyone was very nice and accommodating. More
Good service, friendly, accommodating staff. While waiting for our Sorrento to be serviced, multiple staff members frequently checked on us, offering conversations and refreshments as we waited. While waiting for our Sorrento to be serviced, multiple staff members frequently checked on us, offering conversations and refreshments as we waited. It made the waiting time more enjoyable. More