DARCARS Infiniti of Greenwich

Great I interacted specifically with Barbara Bauer. She made buying a car simple and enjoyable. I will come back to Greenwich Infiniti again without quest I interacted specifically with Barbara Bauer. She made buying a car simple and enjoyable. I will come back to Greenwich Infiniti again without question. There was little pressure placed on me and Barabara and the other people at the dealership made things as straightforward as possible so I could leave that day with the car I wanted at a price that was very fair. More

Best experience buying from Greenwich hands down Craig Noe showed me a beautiful 2013 g37xs coupe in perfect condition. This dealership isn't pushy at all they have great customer service and for tha Craig Noe showed me a beautiful 2013 g37xs coupe in perfect condition. This dealership isn't pushy at all they have great customer service and for that reason it made it easy to purchase the car I wanted. Everybody at this dealership is Very very friendly, great experience buying from Greenwich infiniti family. Special thanks to Craig Noe and Bruno Coelho. More

Excellent car buying experience My husband and I both bought from this dealership, August 2015. We had an exceptional experience, thanks to Craig. He was wonderful to work with. My husband and I both bought from this dealership, August 2015. We had an exceptional experience, thanks to Craig. He was wonderful to work with. More

Pre-owned 2012 FX35 I went in for oil change on my 08 FX35 and ended up looking at 2012 model and both sales rep Luis and the managers were very cordial, I got a descent I went in for oil change on my 08 FX35 and ended up looking at 2012 model and both sales rep Luis and the managers were very cordial, I got a descent trade for my 08 and a pretty good bank rate on the financing. Overall i was happy with the business and will recommend the dealership for both service and sales. More

Prompt, Courteous, Efficient I first selected Infiniti of Greenwich based on their follow up on my phone inquiry. Several other Infiniti dealerships hat I contacted were unrespons I first selected Infiniti of Greenwich based on their follow up on my phone inquiry. Several other Infiniti dealerships hat I contacted were unresponsive. I had a specific model in mind (Q50). I visited the dealership and was assigned to Craig Noe. We discussed how I wanted the car equipped and discussed color and interior options and vehicle availability. Within 30 minutes we had negotiated a deal to my liking. I was not quite ready to make the purchase and told Criag that I would get back to him within a month. When the time came, I call to make an appointment to finalize the deal. During the entire transaction I was treated to prompt, courteous and efficient service. I would recommend Infiniti of Greenwich and Craig Noe with enthusiasm. A very pleasant car buying experience. Dr. Daniel Ramirez More

Helpful and professional Although Greenwich Infiniti is tucked away behind Greenwich Avenue, don't let this stop you from stopping in. The staff is incredibly professional, th Although Greenwich Infiniti is tucked away behind Greenwich Avenue, don't let this stop you from stopping in. The staff is incredibly professional, the pricing of their certified pre-owned cars can't be beat, and everyone, from the front desk to the management, is always making sure that you are comfortable and have all your questions answered. Working with Raul was wonderful. He was so patient, so kind and always made sure my questions were answered. As a matter of fact, I've already received a call from him to see how I'm doing with the new car. More

Highly recommended I recently purchased a preowned vehicle from Greenwich Infiniti and could not have been happier with the process from start to finish. We worked with I recently purchased a preowned vehicle from Greenwich Infiniti and could not have been happier with the process from start to finish. We worked with Craig, who was patient, knowledgable, and courteous. There was no sense of pressure to make a decision, which has a significant impact on how one views their car buying experience. The facility is beautiful and it’s clear that they take great pride in providing excellent quality and service. I will absolutely be returning to this dealership for any of my future Infiniti needs. More

Great service Just bought a 2014 Q50s from Craig, Raffael and jhatin over at Greenwich infiniti. They were nice and helpful and worked with me on getting a fair pri Just bought a 2014 Q50s from Craig, Raffael and jhatin over at Greenwich infiniti. They were nice and helpful and worked with me on getting a fair price for the car. I would recommend going to Greenwich Infiniti if you are in the market for upgrading your car. More

Professional engaged helpful staff I had intended on purchasing an Acura as my new car and only went to the dealership reluctantly to review the Infiniti products. We were so impressed I had intended on purchasing an Acura as my new car and only went to the dealership reluctantly to review the Infiniti products. We were so impressed by the staff and their courteous, professional approach to their customers that we left purchasing a new Q50. This was far and away our best experience buying a new car. No pressure or hard sell approach - we felt that we were treated as customers should be (but rarely are). More

Look out for Hidden Charges ("Convenience Fee""Etching Fee") I called to confirm cars would be available for test drive, and I specifically asked if they smelled like smoke inside. Only upon my arrival, did the I called to confirm cars would be available for test drive, and I specifically asked if they smelled like smoke inside. Only upon my arrival, did they informed me that there's already a deposit on the car. They insisted that I take it for a drive because they didn't think the woman would follow through on her deposit. I asked to see the other cars instead, and 2 of the 3 smelled like cigarette smoke. They said it could easily be fixed with ionizer. Probably not true since they could've easily done it themselves before they showed me they car. I was trading in my car, and they made up a claim that my exhaust was leaking. I knew it wasn't true because I had mechanic do inspection before trade-in. Needless to say, we agreed on a bottom-line price...at least I thought we did. To my dismay, they added a $500 "Dealer Convenience Fee", and $179 "Dealer Etching Fee". at the bottom of the contract. None of these fees were ever mentioned during negotiations, and they said it was because "everyone pays it". I walked out of there and went to Infiniti dealer 15 minutes away and got the same deal...without the additional fees, and WITH new tires. Two days later, they called to see if I can come back and see if we can find a middle-ground. Too little, too late - I will never come back. As sharp contrast, read my positive review at the dealership nearby and you'll understand that you don't have to put up with this kind of behavior every time you want to go buy a car. More