DARCARS Infiniti of Greenwich

Excellant Overall Experience I was fortunate to work with Fausto, because he made me feel comfortable from the beginning until the day I picked up my vehicle. Fausto was very know I was fortunate to work with Fausto, because he made me feel comfortable from the beginning until the day I picked up my vehicle. Fausto was very knowledgeable about the product line and made sure to find me the vehicle that serves all my needs and more. Throughout the process, Fausto was looking out for my best interest and was patient wth answering all my questions. I am more than satisfied with my first Infiniti. I would certainly recommend Fausto and the team at Greenwich Infiniti. More

Fausto is great to work with I bought a certified preowned car here. Fausto and Ed were both highly professional and a pleasure to work with, very attentive to the customer, very I bought a certified preowned car here. Fausto and Ed were both highly professional and a pleasure to work with, very attentive to the customer, very knowledgeable, going the extra mile to help. Highly recommended. More

The best of my 25 years As a black female, I've gotten so used to being "taken for a ride" (pun intended :) But here at Greenwich Infiniti, I believe, after my 25 years of de As a black female, I've gotten so used to being "taken for a ride" (pun intended :) But here at Greenwich Infiniti, I believe, after my 25 years of dealing with dealerships, I've found one with integrity. Service Writers may have all intentions of being honest; in fact, I was introduced to Greenwich Infiniti through an exceptional Service Writer. Getting the work done honestly, however, depends much on the type of shop being run. At Greenwich Infiniti Service, Manager Andy Perna, in my opinion, runs an honest shop. Whenever I go there I'm confident that I'm not charged for work that's not necessary, that whatever work I need & request is actually done & done well, and that if anything else is discovered wrong with my vehicle during the process it will be told to me & it is truly so. My father did his own mechanic work on his car until he wasn't able, and I was his "assistant" :) I can tell when a dealer rips me off, and it hasn't happened yet since I've been going to Greenwich Infiniti's Service Department. The customer service at Greenwich Infiniti is also truly exceptional. Everyone is exceptionally polite & welcoming. The manager Andy Perna is often seen walking around the shop, talking with mechanics about cars in the shop, helping at the Service Desk if it's busy, & talking with customers. He spoke with me when the work necessary on my car was considerable & after the work was done he met with me again to check if I was completely satisfied. Honestly, I've never experienced better service anywhere, in 25 years. More

Genuine dealership This family oriented dealership is unique. Their focus is to help the client feel right "at home". As soon as I met Fausto, I instantly felt comfort This family oriented dealership is unique. Their focus is to help the client feel right "at home". As soon as I met Fausto, I instantly felt comfortable working with him. He was attentive to and respectful of my needs as a car buyer. Fausto worked diligently to address all of my concerns and was informative as well as very thorough as we went through all of the options during my transaction. Both he and Joseph, in the finance department, helped to make my purchase seamless. Joseph was also quite efficient in finalizing the transaction. Their expertise is apparent. I would gladly come back to do business again with Greenwich Infiniti. The management style of this dealership is genuine and can't be beat!! More

5 star!! It was an easy transition into a new car. I came looking not expecting to upgrade just yet my Q60 yet he showed me great options! I understood each st It was an easy transition into a new car. I came looking not expecting to upgrade just yet my Q60 yet he showed me great options! I understood each step and was able to get a great deal. I really recommend Fausto for anyone that is looking for a easy to work with salesman that is not looking just to make a deal but looking for your best interest. Thank you Fausto for your help! Now I'm driving my new 2017 Q60 in style!! More

Great experience at Greenwich Infiniti My experience at Greenwich Infiniti was great! Fausto and Edgar made it so easy for me to get everything done quick and seamless, the way I like thin My experience at Greenwich Infiniti was great! Fausto and Edgar made it so easy for me to get everything done quick and seamless, the way I like things done. He was also very knowledgable about the car and all its bells and whistles! I have been using Greenwich Infiniti for 5 years and will continue as long as I get the same quality service! The customer service was well over my expectations! There was no pressure as well which is a huge plus when buying a car! More

Great experience! What a great experience working with Fausto and Edgar at Greenwich Infiniti! It is our first Infiniti, so we were new to the place. Fausto provided an What a great experience working with Fausto and Edgar at Greenwich Infiniti! It is our first Infiniti, so we were new to the place. Fausto provided an excellent service, addressed all of our needs and answered all of our questions. That plus a really good price made our decision extremely quick:) More

Surprising pleasant experience with a car dealership. All parties were considerate with no pressure towards the sale or lease of vehicle. Most pleasurable car buying experience. I felt no pressure with th All parties were considerate with no pressure towards the sale or lease of vehicle. Most pleasurable car buying experience. I felt no pressure with the sale or lease of the vehicle and in negotiations of price and money down. More

Great working with Fausto We purchased our first Infiniti JX35 with Fausto at Greenwich Infiniti in November and it was a pleasure working with him. He explained everything to We purchased our first Infiniti JX35 with Fausto at Greenwich Infiniti in November and it was a pleasure working with him. He explained everything to us in detail about our car and stayed in touch after the purchase to make sure we had everything we needed. We would definitely recommend Greenwich Infiniti. More

Excellent!! This was my first time purchasing an Infiniti car at Greenwich Infiniti and it was a pleasure working with Fausto. The customer service I received fro This was my first time purchasing an Infiniti car at Greenwich Infiniti and it was a pleasure working with Fausto. The customer service I received from Fausto and the staff was superb!!! More