DARCARS Infiniti of Greenwich

Truly exceptional! Excellent pricing. Outstanding service. I received highly personalized and truly exceptional customer service from Luis Rodriguez who respects and cares about his customers and it shows thro I received highly personalized and truly exceptional customer service from Luis Rodriguez who respects and cares about his customers and it shows throughout the process. On the Finance side Joseph Chirinian was also very professional, knowledgeable and courteous. I was very pleased with the entire experience from start to finish and would definitely recommend buying from Luis Rodriguez and this dealership! More

great customer services I work with ALEX FAKHIR I NEVER MET A SALES PERSON THAT WAS SO GREAT AND KNOWLEDGEABLE ABOUT THE 2017 Q70S THAT I AM LEASING NOW IT WAS JUST A GREAT I work with ALEX FAKHIR I NEVER MET A SALES PERSON THAT WAS SO GREAT AND KNOWLEDGEABLE ABOUT THE 2017 Q70S THAT I AM LEASING NOW IT WAS JUST A GREAT EXPERIENCE AND WOULD RECOMMEND HIM TO ANYBODY WANT TO THANK HIM AGAIN ANGELO MECCA More

Greenwich (CT) Infinity - THE BEST in service and quality ! I saw a pre owned vehicle on CarGurus, and called for information. I spoke with ALEX FAKHIR, product specialist. He provided initial information and I saw a pre owned vehicle on CarGurus, and called for information. I spoke with ALEX FAKHIR, product specialist. He provided initial information and arranged for me to visit to see the car. He answered my questions, called back when he said he would. On arrival, I met Alex and his coworker Joe. It was raining, and they took the time and effort to put the car in the showroom so I could see it comfortably!!! The car was immaculate, and he gave me the history of how the dealership came to get the car. We spoke at length regarding what I wanted in a vehicle. He LISTENED and offered suggestions. HELPFUL SUGGESTIONS, NOT a sales pitch that escalated during conversation as I had experienced with other dealerships. He had the product knowledge also !! I truly believe he wanted to put the right person in the right car ! From sales, to service Manager who put the car thru inspection, to Joe (later Edward also) the Finance Officers, the transaction was SEAMLESS!!! Pleasant and painless ! I would recommend this dealership to anyone !!! As it has been said : "It don't get better than this !" More

Certified Pre-Owened 2014 Q50 I was in the market to purchase my first car. Greenwich Infiniti was extremely helpful in helping me find which Infiniti would best suit my needs. Whe I was in the market to purchase my first car. Greenwich Infiniti was extremely helpful in helping me find which Infiniti would best suit my needs. When we found the car, they were able to explain everything to me very clearly so I would not leave confused. The overall process was very smooth. I highly recommend this dealership to anyone in the market for an Infiniti. You will not leave disappointed. More

Amazing service & follow up.. This dealership is top notch, extremely responsive and knowledgeable about their products. My experience was flawless from beginning to end. I drove 1 This dealership is top notch, extremely responsive and knowledgeable about their products. My experience was flawless from beginning to end. I drove 1 hr to this dealership and now will only shop for Infinti's at Greenwich Infinti. Chaz & Joe are true professionals for young guys, not your typical car salesmen. I am thrilled with my new 2016 Q50 sport . Thank you Greenwich Infinti !! More

Raffael Chirinian - An Excellent Sales Consultant I will start this review off by stating that I did not end up purchasing or leasing a vehicle. Usually, in my experience, that means leaving the deal I will start this review off by stating that I did not end up purchasing or leasing a vehicle. Usually, in my experience, that means leaving the dealership upset or disappointed. It also usually means you wasted a good deal of time either being led to believe there may be a deal to be struck within your parameters, or being pitched alternative, less appealing options. But my experience with Raffael was different. It started with his healthy sense of pride in the dealership, including the owner and his colleagues (some of which are family members). He even summarized their business model. This wasn't obnoxious - rather it was sincere and made me feel as though I was dealing with a good bunch. Our conversation during the test drive was informative and at the same time casual and unforced. Upon arriving back at the dealership, he gave us a few purchasing and finance scenarios. Though none of these options were right for me, I let him know where my comfort zone was and he ran a variety of different scenarios for me. I did not feel pressured to squeeze myself into a box that didn't fit my situation. He realized relatively quickly that for our situation, even the worst-case deal-maker scenarios for the dealership were not going to meet my needs. He was up front and honest about it. When I let him know "thanks but no thanks," his demeanor did not change. He remained friendly and continued to treat me as a customer. I did not sense disappointment in him, rather, appreciation for having made a new connection. He recommended a spot for me to grab lunch in the area (which served a mean chicken sandwich) and assured me he would continue to look out for deals that I might be interested in. As much as I wanted to purchase this specific vehicle, I did not leave feeling empty and disappointed. It was a breath of fresh air to have met as nice a representative as Raffael whose professional acuity is clearly benefited by his demeanor as a person. I suspect I will be back here in the future. More

Thank you Greenwich Infiniti Great deal on a great car! So happy I made the hour long trip to Greenwich to work with Alex, Noelle, Ed and Eric @ Greenwich Infiniti. Will definitel Great deal on a great car! So happy I made the hour long trip to Greenwich to work with Alex, Noelle, Ed and Eric @ Greenwich Infiniti. Will definitely be back again. More

great service from the begining to the end great service, wonderful staff, pleasure to work with. we got beautiful car for the great price and felt that we were treated like gold. would recomme great service, wonderful staff, pleasure to work with. we got beautiful car for the great price and felt that we were treated like gold. would recommend this dealership to all our friends and family. every single person from sales rep Chaz and sales manager Edgar to business manager were just a pleasure to work with, professional, polite and knowledgeable. we will be back for another car soon. More

Excellent car buying experience This is one of the best car buying experience I have ever had. The team (Craig, Edward, Joseph, Luis) at Greenwich Infiniti is exceptional, they are v This is one of the best car buying experience I have ever had. The team (Craig, Edward, Joseph, Luis) at Greenwich Infiniti is exceptional, they are very prompt, accommodating, friendly and pleasant. They took care of all the details and were not at all pushy with the sale of the used car. I would highly recommend working with them if you are looking to buy an Infiniti. More