DARCARS Infiniti of Greenwich

Easy car buying experience Had a great experience purchasing my certified pre own vehicle from Dave. Their listed price was over 2,000$ lower then kelly blue book listed quote Had a great experience purchasing my certified pre own vehicle from Dave. Their listed price was over 2,000$ lower then kelly blue book listed quote and much lower then other Infiniti dealerships in CT. Dave helped me negotiate a even better price as well got me over the kelly blue book value for my trade in. Dave and the rest of the team made the experience pressure free and were able to get my vehicle ready for pick up in less then 24 hours. I had an issue with the title on my trade in, but the manager Ed worked with me and let me drive off In my new car giving me plenty of time to straighten out the title. Will definitely be back to purchase my next car with them! More

Thank You. I recently leased 2018 QX60 from Greenwich Infiniti. And it was a nice experience overall to deal with. I had interactions with Edgar and Chaz, the o I recently leased 2018 QX60 from Greenwich Infiniti. And it was a nice experience overall to deal with. I had interactions with Edgar and Chaz, the overall process was well detailed and transparent. Both took great care and things got done smoothly. Though it was the bad weather on the delivery day but things worked out very well. I highly recommend dealership and Edgar and Chaz to all. More

SATISFACTION I sent an email to your website on a Sunday night, just looking for some information about Infinity's SUV. In less than a half hour, to my surprise, I I sent an email to your website on a Sunday night, just looking for some information about Infinity's SUV. In less than a half hour, to my surprise, I received a response from Noelle. We corresponded back and forth in such a professional and informative way, that we arranged a meeting at the dealership the very next day. She was the gold bar standard of what a representative should be. I personally train sales professionals for a living, and have been doing this for over 30 years. Noelle is such a consummate ambassador for your business and the bottom line, is that my wife and I drove home that same day with our brand new QX50. We love the car and loved our entire buying experience too! More

Staff is Pleasant, Advertising is Deceptive Sent an inquiry online about a "certified" QX70 since I am 3+ hours from the dealership. Noelle and Craig were very responsive and nice to deal with Sent an inquiry online about a "certified" QX70 since I am 3+ hours from the dealership. Noelle and Craig were very responsive and nice to deal with via e-mail and if I rated them, would be definitely 4/5 stars. The issue and what drove the ultimate rating is the advertising. The QX70 was listed as a Certified vehicle at a list price. When I got the "out the door" quote from Craig, there was an additional $998 for the cost of the certification (which was optional...i.e. I could buy as a used, non-certified vehicle). The reality, despite the obtuse fine print that said nothing about an additional certification cost, is that this dealership practices in deceptive bait-and-switch advertising. Hence, I chose to take my business elsewhere. More

Best buying experience! The price never changed from what we had agreed upon unlike other dealers. My Q50 was delivered to my door in long island. Paul was fantastic cause sa The price never changed from what we had agreed upon unlike other dealers. My Q50 was delivered to my door in long island. Paul was fantastic cause say enough great things about this dealership More

Great people to work with Edgar Somoza and Dave Pizzutti were great to work with. They helped me achieve my goal of leasing a QX60 at a great price. They were professional and Edgar Somoza and Dave Pizzutti were great to work with. They helped me achieve my goal of leasing a QX60 at a great price. They were professional and accommodating. More

Good Experience I got my new car in two days, and Raffael helps me a lot! Everything went smoothly, and I will highly commend it to my friends. I got my new car in two days, and Raffael helps me a lot! Everything went smoothly, and I will highly commend it to my friends. More

Hands down the best customer service I called Greenwich Infiniti because I did not like the service I received at Pepe Infiniti. Chaz was very nice and well spoken over the phone and aske I called Greenwich Infiniti because I did not like the service I received at Pepe Infiniti. Chaz was very nice and well spoken over the phone and asked me to visit him at the dealership. I went in and Chaz gave me a great deal on a Q50s. Although the dealership did not have the car I wanted in stock he did not pressure me to settle for another car nor did he try to dismiss my want for the particular model and package I wanted. The dealership received the car I wanted shortly, and Chaz made everything very easy. I emailed him all the information he needed and walked into the dealership knowing the hard parts were done and all I need to do is sign. Chaz even came in on his day off to make sure delivery went well and I was happy. After everything was done Chaz even showed me his personal car and the great sounding Infiniti exhaust option. The manager Luis said that they were a family at Greenwich Infiniti and Chaz made me feel like family rather then another customer. Chaz knows his product and is willing to help his customer. He understands how the business works and makes things very easy even if you as particular as I am. Employee of the month for sure! More

Another new Infiniti Chaz is incredibly knowledgeable, professional and likable! Best sales person we have ever worked wirh. Edgar and Raul were fabulous and made the ent Chaz is incredibly knowledgeable, professional and likable! Best sales person we have ever worked wirh. Edgar and Raul were fabulous and made the entire process so easy. We had a terrific experience. More

Amazing Experience! Greenwich Infiniti was truly exceptional when dealing with them on my 2018 QX60 purchase. I have never had an easier time negotiating or picking up my Greenwich Infiniti was truly exceptional when dealing with them on my 2018 QX60 purchase. I have never had an easier time negotiating or picking up my new car! And I drove 6 hours to get there! More