DARCARS Infiniti of Greenwich

Great experience Customer service and overall service was great. The car was listed accurately, just as described. Josh couldn't have been more accommodating. He answe Customer service and overall service was great. The car was listed accurately, just as described. Josh couldn't have been more accommodating. He answered all my questions and made sure all my needs were met. I got a great car at a competitive price, they even gave me a good deal on my trade in. I definitely recommend greenwich Infiniti. More

Smooth and helpful Noelle is very friendly and helpful. With her helps, the purchase experience was smooth and stress-free. She timely responded and addressed my questio Noelle is very friendly and helpful. With her helps, the purchase experience was smooth and stress-free. She timely responded and addressed my questions and concerns. More

Very toughtful Mr Brooke was very helpful during the process. He is a real gentleman, very kind . I would surely recommend anyone to visit this place. The whole st Mr Brooke was very helpful during the process. He is a real gentleman, very kind . I would surely recommend anyone to visit this place. The whole staff made the process of buying a car real easy. And Mr Craig , the Sales Manager was also helpful. More

Great Experience This was my first time at Greenwich Infiniti. Noelle made a pleasurable experience for me. very smooth process form end to end. I would definitively c This was my first time at Greenwich Infiniti. Noelle made a pleasurable experience for me. very smooth process form end to end. I would definitively come back for all my vehicle needs. More

amazing customer service. Here at Greenwich Infiniti, I have had the best experience anywhere out of all the dealerships I've been to.Matthew Bader was available to assist me i Here at Greenwich Infiniti, I have had the best experience anywhere out of all the dealerships I've been to.Matthew Bader was available to assist me in helping me pick out the car that fit my needs to a tee. I highly recommend Matthew as a sales man "Greenwich Infiniti as a dealership. More

Pleasant experience Honest, good knowledge of car and financing, expeditious. Salesman Farid Ahmed was courteous and helpful. Willing to work with you. Very good follo Honest, good knowledge of car and financing, expeditious. Salesman Farid Ahmed was courteous and helpful. Willing to work with you. Very good follow up. I would refer friends. Very fair pricing More

A calm and controlled buying experience. Noelle was a pleasure to do business with. From her initial reach out to my online inquiry she was readily available to answer any questions and very Noelle was a pleasure to do business with. From her initial reach out to my online inquiry she was readily available to answer any questions and very ready to meet my requests. I knew which vehicle I was interested in, she provided a contract via email with the pricing and financing costs the day before we came in to the dealership, as well as what forms and payment options. From there she had the car detailed and ready to go, and the paperwork was on the desk. From there it was just going through the forms. There was no price haggling nonsense, no pressure, as the price was good to contract. It was extremely refreshing and she was wonderfully polite, patient, and professional. Many thanks for very excellent car buying experience. More

Best Product Specialist My daughter and I went to Greenwich Infinity on Wednesday, May 22, 2019 to view a pre-owned 2019 SUV Infinity my daughter saw on line. We were assign My daughter and I went to Greenwich Infinity on Wednesday, May 22, 2019 to view a pre-owned 2019 SUV Infinity my daughter saw on line. We were assigned Brooke Labonte. He over-exceeded our expectations. He was very informative, courteous and most of all a very pleasant person to deal with this process that takes many hours later. We will totally recommend him to our family and friends if they are seeking to buy a new car! Craig Noe was awesome and quick with the financial part of this process! Thank you Brooke for everything you did for me and my daughter! Michele and Maddy xoxo More

Great experience! Farid made the process of buying a car so much easier than what I’ve experienced in the past. He was knowledgeable and always responded to emails and Farid made the process of buying a car so much easier than what I’ve experienced in the past. He was knowledgeable and always responded to emails and calls with a prompt response. I recommend Farid and all at Greenwich Infiniti without hesitation. More

Worst Car Buying Experience I have ever dealt with My girlfriend is 29, found and purchased the vehicle all on her own. This was a 13 Acura MDX with 58K miles on it. Chips on back bumper, rip in the le My girlfriend is 29, found and purchased the vehicle all on her own. This was a 13 Acura MDX with 58K miles on it. Chips on back bumper, rip in the leather seat all promised to be fixed. A week later we call, paint isn't even ordered, and they treated her like a stranger. A week later an emissions notice comes in the mail....Three days later it sounds like the front strut assembly is falling apart. Manager was left 3 voicemails, not one returned call. During the sales experience the sales rep admitted how new he was, how they were short staffed in sales and they basically pulled him off the service floor sweeping...This sales rep was so inexperienced my girlfriend spoke with over 10 employee's to get answers during the sales process. She dropped the car off for them to fix all of these issues while we went on vaca for over a week. Today she took off work, and they tell her it may be done by 2...they have had the car for over 1 week to fix a front wheel bearing which takes all of 3 hours. And this is Infiniti Greenwich...? We are at the point of calling a lawyer. When my girlfriend came back and was rightfully so upset, all the sales managers were so easy to hide behind their computers then try to usher her back to the service area so it didn't make them look bad. for how they REALLY treat customers. WOW. More