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DARCARS Infiniti of Greenwich
Greenwich, CT
671 Reviews
DARCARS Infiniti of Greenwich is a new kind of luxury dealer in Greenwich. At 315 Milbank Avenue, we will make your car buying experience a pleasure. DARCARS Infiniti of Greenwich has a whole new way of doing business. We offer a large loaner fleet, free pickup and delivery, complimentary car washes, plus truly competitive pricing on all models! As a member of the DARCARS Group, we know luxury vehicles and want your car buying and servicing experience to be an enjoyable one. Come to DARCARS Infiniti of Greenwich and take a tour around our new showroom.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 671 reviews
July 10, 2020
The Best Experience Brooke is the best. We called ahead with some questions and made an appointment since we were coming from another state. When we got there, everythin Brooke is the best. We called ahead with some questions and made an appointment since we were coming from another state. When we got there, everything was as we were told, and ready. Everything was handled professionally and with a smile. We had a few obstacles on our end, but Brooke and Luis went above and beyond to get it done and make it possible for us to drive our vehicle home that day. We got a great deal with NO hassle. We have never had such a positive experience buying vehicle. Highly recommend this dealership and Brooke!! More
by Dave and Ellyn
Employees Worked With
Luis Rodriguez, Brooke Labonte
July 01, 2020
Great Brook was very informative and explained all the new features of the the infinity we were leasing. We were also amazed on how fast all the necessary p Brook was very informative and explained all the new features of the the infinity we were leasing. We were also amazed on how fast all the necessary paper work was completed. He made us feel very comfortable and answered any questions we had.. More
by Micksara1@yahoo.com
Employees Worked With
Not sure of financial persons name, Brooke Labonte
June 29, 2020
Don’t Become Handicap In the fall of 2018 I signed a lease for a beautiful gray QX50. 2 months later I had a heart attack that made me handicapped. I can’t drive it anymore In the fall of 2018 I signed a lease for a beautiful gray QX50. 2 months later I had a heart attack that made me handicapped. I can’t drive it anymore. When I told Infinite of Greenwich they said there’s is nothing they could do because I didn’t sign the part of the contract that covers medical problems that make it impossible to drive. So now this beautiful QX50 is sitting in my garage until November That’s 2 years of payments that could have been used towards the pile of medical bills I now have. But don’t worry I still get notifications on when to change my tires and oil! I understand that it’s not in the contract but how many times does this happen? Infinite may be a good car but the dealership is heartless More
by Matt Yackeren
Employees Worked With
I don’t remember the sales person that helped me
June 10, 2020
Professional and Available Through the online chat on the website for CPO cars, we were referred to Brooke LaBonte. He was a pleasure to work with. He was approachable, genuin Through the online chat on the website for CPO cars, we were referred to Brooke LaBonte. He was a pleasure to work with. He was approachable, genuine and considerate regarding concerns regarding social distancing during COVID-19. His follow up and communications were right on target and his response time was reasonable; sometimes instantaneous. We found a car we liked and purchased it within 24 hours. Delivery was conveniently made to the front door of my place of business on his day off. We had a snafu during inspection of the car (our fault, not his) and he was able to work with his management team to make good on our purchase and to assure we were 100% pleased with the service and the car. Overall, we were quite pleased with the experience. More
by slubreeze
Employees Worked With
Edward Aguilar, Luis Rodriguez, Brooke Labonte
May 07, 2020
This dealership is well put together with there deals. They answer all questions in the right manner and right speed. Will definitely come back when getting a newer vehicle. They answer all questions in the right manner and right speed. Will definitely come back when getting a newer vehicle. More
by whitney
Employees Worked With
Luis Rodriguez, Josh Glahn
April 30, 2020
My experience with Greenwich Infiniti has been absolutely quick and seamless. They were clear about their process and detailed in their communication. They took the time to truly understand my needs and guid quick and seamless. They were clear about their process and detailed in their communication. They took the time to truly understand my needs and guided me on the right path to making the best financial decision. They displayed excellent customer service and I would recommend them anytime. Thank you Greenwich Infiniti, for serving me. 😊 More
by Cavelle
Employees Worked With
Paula Mejia, Luis Rodriguez, Steven Peralta
April 15, 2020
Steven Peralta in sales was extremely courteous no knowledgeable about all aspects of the cars. He was helpful in arranging delivering and explaining all the cars features. knowledgeable about all aspects of the cars. He was helpful in arranging delivering and explaining all the cars features. More
by Bradyfox
Employees Worked With
Steven Peralta
April 15, 2020
I would highly recommend working with Steven Peralta. He was extremely professional and knowledgeable. Throughout the process, Steven was very accommodating and helpful. He helped us find the perfect fit f was extremely professional and knowledgeable. Throughout the process, Steven was very accommodating and helpful. He helped us find the perfect fit for my family! More
by Victoria W
Employees Worked With
Steven Peralta
March 22, 2020
Thank you very much for making the purchase very Thank you very much for making the purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treat Thank you very much for making the purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treatment. The car was in perfect condition inside and out. And the price was fair! Brooke walked us through everything and made the process a lot more smoother. I am very pleased, he was easy to talk to, made us feel very welcomed. He answered all my questions and got me the a fair offer. I defiantly would recommend Brooke. He is very professional and honest!! I am pleased. More
by Chetram budhram
Employees Worked With
Craig Noe, Brooke Labonte
