DARCARS Honda of Fairfax

My experience working with Z and the the finance people at Rosenthal Honda was great. It was a low pressure sales environment that made me feel pretty good about my final decision to purchase. Our haggling at Rosenthal Honda was great. It was a low pressure sales environment that made me feel pretty good about my final decision to purchase. Our haggling over price points was fair and easy. He even let me look over KBB and other online resources alone for a bit so that I could do my own due diligence in ensuring a good deal on the vehicle. I actually had walked away from the sale initially because I wanted to look more into my personal finances and Z followed up the next day. I determined that payments to be affordable for me, and the deal was done. Overall, very professional, courteous, and definitely made the car buying experience headache free. More

I had issues figuring out the audio on my rear entertainment system. Without an appointment I came in and they helped explain it to me. I was going to hard out nd suddenly my battery died! They di entertainment system. Without an appointment I came in and they helped explain it to me. I was going to hard out nd suddenly my battery died! They did a load test and replaced the battery. Tim didn't have to help me but he also sat down with me, answered all my questions and gave me what I needed. I am very happy with their service and professionalism More

Jesse Colunga was great in both negotiating a fair price for the car and making sure I was completely satisfied with the sale. He has followed up with me after the sale to make sure the car is handling as for the car and making sure I was completely satisfied with the sale. He has followed up with me after the sale to make sure the car is handling as it should and to make sure their haven't been any problems. Additionally, the finance department was great in finding a good rate for the loan and negotiating a fair payment. More

Our initial phone call to the used department was very early so a message was taken. Immediately Tim Willis followed up with a phone call and text; thanking us for call in, asking if he could assist us, a early so a message was taken. Immediately Tim Willis followed up with a phone call and text; thanking us for call in, asking if he could assist us, and apologizing for missing our call. It really made us feel that we were getting the best service possible at the time. After meeting Tim and explaining our desire for the car we viewed online; Tim answered our questions, worked a deal comfortable to meet our needs, and expedited the transaction as quick as possible due to our time constraints. This dealership has the best communication between each other; pulling up and sales persons directing us to the right people and aware of the car we were purchasing.... didn't know them but they knew us.. great! Tim made the experience more enjoyable by making sure the transaction was smooth and the car was turned over to us in the best condition possible. We will definitely be visiting with you all again in the future. Thanks More

Great experience I have ever had with a car dealership. They were direct and to the point explained what we needed to bring in and get the deal done. We very helpful asking what we needed as far as payment They were direct and to the point explained what we needed to bring in and get the deal done. We very helpful asking what we needed as far as payment and type of vehicle we were looking for. I would recommend this dealership to all of my friends and family. Its worth the drive and the selection of vehicles is amazing. Thanks, The Haynes Family More

Syed was easy to work with and did a good job getting a missing headrest for my new used car from the previous owner. My only issue with the car I purchased involves the fact that I had to buy a new batter missing headrest for my new used car from the previous owner. My only issue with the car I purchased involves the fact that I had to buy a new battery for it less than 24 hours after driving it home. The battery in the car was so corroded it had obviously not been looked at by the service department at the dealership in spite of their assurance that the car had undergone a thorough inspection. The rest of the engine compartment was sparkling clean, so I'm not sure how this oversight occurred. I'm a little surprised that the dealership doesn't use a better system to ask customers for a review. Having the salesperson call me to request a review seems like a poor approach to the issue. Other dealerships I have purchased vehicles from in this area send out an email to the customer with a link to the survey. This takes the pressure off the salesperson and also makes it easier for the customer to rate the experience honestly. Other than these few issues I was very happy with my experience at Fairfax Imports, and neither of these issues have anything to do with my personal experience with Syed Hussain as a salesperson. More

Alladin has always been courteous and friendly each time we came into the dealership. Purchasing with him is like buying a car from a trusted friend. We have already bought two vehicles from Alladin. The we came into the dealership. Purchasing with him is like buying a car from a trusted friend. We have already bought two vehicles from Alladin. The vehicles sold seem to be of good quality and they often have several certified used cars on the lot, which is what we purchased. I would recommend this dealership to everyone. More

Tim was super helpful. He gave us plenty of time and space to make a decision, and did not force us into anything. He was incredibly helpful without being pushy. We were very impressed. Also, when we space to make a decision, and did not force us into anything. He was incredibly helpful without being pushy. We were very impressed. Also, when we came to pick up the car, it did not have floor mats, and we were going to have to wait until they came in with an order. Tim went out of his way to make sure that we had floor mats when we left with the car, and also worked it out so that we didn't have to come back to do emissions. We live probably about 30 miles away from the dealership. Tim's hard work allowed us to leave with everything we needed. Thanks Tim. Eric and Sara May More

jessie helped me out when i came in. He was honest and up front about everything. Any questions i had he had an answer and if he didnt know he found out the answer. He was great. After the sale jessie was ve front about everything. Any questions i had he had an answer and if he didnt know he found out the answer. He was great. After the sale jessie was very good about keeping in contact to make sure that i was happy with my car. More

Jesse was incredibly knowledgable about the type of vehicle I was looking for and was particularly helpful in making me feel comfortable with the entire buying process. He was very patient with me in vehicle I was looking for and was particularly helpful in making me feel comfortable with the entire buying process. He was very patient with me in my search for a vehicle to fit my needs. After negotiating a fair price on the vehicle I chose I was delighted to find that working with the financing department was equally as pleasant. I would, without hesitation, recommend Jesse and the dealership. More