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DARCARS Honda of Fairfax

Fairfax, VA

4.5
478 Reviews

11020 Fairfax Blvd

Fairfax, VA

22030

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Showing 478 reviews

June 28, 2011

Although I had frustrating experience with a recent repair, the dealership took action to remedy the problem. With this one exception, I've had only positive views on this dealer's service department. More

by bells04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith D.
Jul 19, 2011 -

DARCARS Honda of Fairfax responded

Dear Dissatisfied Customer, I was very concerned to review your feedback while at our dealership. Here at Fairfax VW, we aim to consistently deliver a professional service to our customer. I apologize for the inconvenience this experience has caused you and would like to here more from you to identify the correct the issues so that this doesn’t happen in the future. Please feel free to contact me at your earliest convenience. Joy Sievers Customer Relations Manager Fairfax Honda 703.359.4528(Direct)

June 10, 2011

Tim Willis was very knowledgeable and extremely helpful in my recent pruchase of a 2005 BMW Z-4 convertible. Tim definitely knew everything about this car. Tim was both polite and courteous in patiently a More

by syc1yr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Willis, Gino Song
June 06, 2011

Tim was extremely knowledgable about the Honda Civic we wanted to purchase. He understood our questions was able to quickly answer them, we purchased a pre-owned 2007 Honda Civic Coupe and couldn't be hap More

by fkist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Willis
May 30, 2011

My sales rep, Tim Willis from start to finish is very knowledgeable, professional & personable. He's customer-focused and honest. After i expressed to him that I changed my mind about a particular make o More

by rhondascarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Willis, Glester Johnson
May 10, 2011

Basky Nair is the best car salesmen - low pressure, easy going, lots of great info. It was scary spending over 30k for my first new car, but I got a good deal and love my minivan. Haluk Akyuz is a great m More

by HondaMinivanBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basky Nair, Haluk Akyuz
May 03, 2011

The service team was friendly and accomodating to my needs and I love the fact that I could make my appointment via online, it saved alot of time. I also would like to commend my Shuttle Drive - Faut More

by rcgwinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cepeda, Fauto (shuttle)
May 03, 2011

Mr. Kraus was very knowledgeable about the car and showed us how to work the features of the car and was attentive as to our particular needs. Mr. Johnson also was very knowledgeable and assisted us promptl More

by Mariek1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kraus and Glester Johnson
May 01, 2011

Everything from the service and the price of the car I purchased was great. The dealer who worked with me was extremely helpful, and gave the honest impression that he was trying to give me the best deal More

by Civic_Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazim Raza
April 29, 2011

Very easy, no pressure. Nice experience. I believe I could have gotten a much better interest rate given that other Honda dealers were doing a low interest deal for 2 weeks, but I didn't look into it. More

by jcontessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger & Tim
April 28, 2011

Over the past several years my family has purchased four used car from Tim Willis. Each time, Tim was very helpful in finding a car that fit our requirements at a very affordable price. Throughout the enti More

by Kevin Prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Willis
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