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DARCARS Honda of Fairfax
Fairfax, VA
476 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 476 reviews
December 19, 2011
We greatly enjoyed working with Jesse. He was professional, courteous, and answered all of our questions. He wasn't pushy, as car salesmen can sometimes be. He just provided a truly user-friend professional, courteous, and answered all of our questions. He wasn't pushy, as car salesmen can sometimes be. He just provided a truly user-friendly experience. More
by markball
Employees Worked With
Jesse Colunga
December 16, 2011
Flat out i was lied to, i bought a used car from them thinking it was diesel (because i was told repeatedly it was, i had no reason to doubt what i was being told because i figured it being such a large thinking it was diesel (because i was told repeatedly it was, i had no reason to doubt what i was being told because i figured it being such a large facility my salesmen having so many years experience he was knowledgeable)only to find out the hard way the car that i had bought had a gasoline motor in it. More
by 2.slowgolf
Employees Worked With
Tim Willis
November 19, 2011
We would like to commend the distinct quality of service Mr. MOA AMEYAR has accorded us when we visited Honda Rosenthal Fairfax Virginia. We are a family of Honda users and we always go to Honda Rosenthal Mr. MOA AMEYAR has accorded us when we visited Honda Rosenthal Fairfax Virginia. We are a family of Honda users and we always go to Honda Rosenthal Office for buying cars. The warm accommodation and well knowledge of Mr. MOA on the products of Honda, convinced us to buy a 2011 Special Edition CRV. In this competitive world of automotive, service plays a great factor in sales, in which Mr. MOA has possessed. Indeed, Mr. MOA, serves as an asset to his Company. We are grateful to the kind of service he has extended us. We will definitely recommend the kind of service Honda Rosenthal Fairfax to our friends. More
by cmaevv
Employees Worked With
MOA AMEYAR
November 02, 2011
I went in looking for a used Honda. While I paid slightly higher than the price from a private seller, I think the cost was well worth it; the car had been recently serviced and checked over. When a window p higher than the price from a private seller, I think the cost was well worth it; the car had been recently serviced and checked over. When a window problem was discovered they split the repair cost with me. Overall, I'm very satisfied with the purchase. I've had the car for a month now... so far, so good. A good establishment, with friendly staff -- I'd recommend others to look for a car there also. More
by nbormann
Employees Worked With
Tim
October 29, 2011
I called to make an appointment for OIL CHANGE for early saturday morning, I said I will drop it off on friday as it is on my way home. I received an email confirming the appointment at 6:45AM Saturday with saturday morning, I said I will drop it off on friday as it is on my way home. I received an email confirming the appointment at 6:45AM Saturday with the technicial name and all. I kept the appointment, dropped my car off on Friday 28, followed up with a call on Saturday 29 at 8:15 insisting that I would need my car by noon. I was told to check back at 11:00. I called again at 11:00, again informing the service department that I would need my car back by noon and was promised that the service advisor ( Kendall Jackson ) would call me back in 5 minutes to let me know the status of the car. At noon, I didn't receive any call back and I needed the car so I came to get the car back. The service shop was not busy at the time, another service advisor even offered me to get express service, but as I said before I needed the car back at noon because I had a meeting to attend. I explicitely called in to make an appointment for that day, even followed up with several phone calls expressing that I needed my car by noon for an OIL CHANGE SERVICE which should not last more that half an hour. The service advisor did not respect the customer enough to call back to let me know if the service is done or not. More
by phanbang
Employees Worked With
Kendall Jackson and others
October 16, 2011
My experience with this salesman and all the other employees of this dealership were excellent. The whole process from start to finish took less than 2 hours. The negotiations on a fair price went sm employees of this dealership were excellent. The whole process from start to finish took less than 2 hours. The negotiations on a fair price went smoothly without discourse. As a female I would highly recommend any women to use this salesman, co-workers or his dealership. More
by mjwhite
Employees Worked With
Tim Willis
October 09, 2011
Nice, friendly, capable, experienced bunch of guys/gals :) Ask as many questions as you want, they'll give you good answers. Kid-friendly TV room downstairs. :) Ask as many questions as you want, they'll give you good answers. Kid-friendly TV room downstairs. More
by oobscure
Employees Worked With
Jesse Colunga, Jino Song
September 19, 2011
I got the car that I wanted based on the website description of the car and the price was as advertised. It was a very good car and I wanted it and bought it without much haggling or negotiation. description of the car and the price was as advertised. It was a very good car and I wanted it and bought it without much haggling or negotiation. With that in mind, it was a painless sale for the dealership. There was no extra key (only the master key) and the salesperson said he would follow up with that, I really feel they are AVOIDING me as the car is sold and has left the dealership. More
by marhar
Employees Worked With
n/a
September 10, 2011
Car buying is always a challenge. After negotiating a price I was ready to buy. After telling me I would be out of there with my new car in a "few" minutes, naturally I sat there for about two hours. I w price I was ready to buy. After telling me I would be out of there with my new car in a "few" minutes, naturally I sat there for about two hours. I was bombarded by the finance guy, accessory person, service plans etc. However this is to be expected. I am giving this dealership a 1 star rating because after I waited two hours and am ready to sign my life away, they tell me they will not honor the certified Honda warranty. Even though this how the car is listed as a certified used Honda. At first they said I was mistaken (a lye) but I had a copy of the ad including the stock number. Then they said because they negotiated the price they will not honor their ad?! At no point during negotiating was it ever discussed that they were taking away options. I found this sneaky and they have lost me as a customer for life. Simply I just don't trust anything they say. More
by Class588
Employees Worked With
Alladin
