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DARCARS Honda of Fairfax

Fairfax, VA

4.6
477 Reviews

11020 Fairfax Blvd

Fairfax, VA

22030

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Showing 477 reviews

January 30, 2016

Best car-buying experience ever! I found the car I wanted to test drive on the dealer website and expressed interest online. The price was better than comparable cars at other dealer More

by Recent Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Harris
Feb 11, 2016 -

DARCARS Honda of Fairfax responded

Thanks so much for the positive review! Sounds like you had an excellent experience with Evan--we agree that he's a great asset to our team. Enjoy your car, and we look forward to helping you again!

January 30, 2016

It's okay but not the best The prices are not the worst after some negotiation which is not fun but everywhere it's the same thing. My experience there was not excellent but not More

by Skr35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mou, Brian, Mahamed
Feb 11, 2016 -

DARCARS Honda of Fairfax responded

Skr35, We're so sorry that you weren't fully satisfied with your visit to our dealership. Unfortunately, we weren't able to find you in our system based on your username. If you'd like to discuss the issues, please don't hesitate to contact us directly at careteam@fairfaxhonda.com, thanks! Best, Fairfax Honda

January 22, 2016

A Honda Experience Honda dealership convey the utmost customer satisfaction and trust, to this new owner. The dealer was upmost open about some of unique features. Unq More

by Jordan.bob1251
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Balkenbush; Ryan Canute
Jan 26, 2016 -

DARCARS Honda of Fairfax responded

Good morning, Thanks for the great review! We appreciate you taking the time to let us know of your positive sales experience. Enjoy your new vehicle, and we look forward to helping you again! Best, Fairfax Honda

January 14, 2016

Be very careful with this dealer First of all, don't go there if you have other choices. Tysons Corner Sonic Honda dealer has pretty straightforward prices in emails, if you sign up o More

by Adam
Recommend Dealer
No
Employees Worked With
General
Jan 18, 2016 -

DARCARS Honda of Fairfax responded

Adam, We're so sorry that you were disappointed with your experience at our dealership and would love to learn more about the specifics of it. If you have the time, please send a full name and preferred method of contact to careteam@fairfaxhonda.com. We look forward to learning more about your experience and working to improve. Best, Fairfax Honda

December 27, 2015

Great experience!!! Just bought a 2008 Honda Pilot. Jesse Colunga was the sales consultant and he was helpful with any questions we had. He had the car ready for test dri More

by Franzen32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Colunga
Dec 28, 2015 -

DARCARS Honda of Fairfax responded

Good morning, Thanks for the review! We're very happy to hear that you had a great buying experience with Jesse and the rest of our dealership staff. Enjoy your Pilot! Best, Fairfax Honda

December 22, 2015

Worst service center, I have rode only 51K on my Honda Odyssey which I bought in Fairfax Honda in 2008 (less miles put on it) single driver. Every time I go my cha More

by Raj
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
No need for employee name
Dec 22, 2015 -

DARCARS Honda of Fairfax responded

Hello Raj, We are so sorry for the frustration. Could you message us (or email: careteam@fairfaxhonda.com) with your full name so we can look up your service history and have a Manager reach out to you? Thank you, Fairfax Honda

Jan 30, 2016 -

Raj responded

I tried contacting service manager Oscar but no use, They are all from same pack. Best thing is contacting US Honda office, I'm going to mail all my records to them, let me see if anything happens. Buying car is one time deal every sales man speaks pleasingly but after that once warranty period is over, it is time to bleed your money wallet. Unfortunately there is no good service center near buy with good reviews. If you know any please let me know. Thanks

December 15, 2015

Jesse Colunga was great! Loved the car and the process was quick and very professional. Best used car experience I have ever had. Highly recommend this dealership! More

by Brian B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse. Colunga;
Dec 15, 2015 -

DARCARS Honda of Fairfax responded

Good morning Brian, Thanks for the review! Sounds like you had a great experience with Jesse, we're glad to hear it. Enjoy your new vehicle, and we look forward to helping you again! Best, Fairfax Honda

October 30, 2015

Worst experience ever I have bought six cars in the past three years and I'm planning on buying a seventh but this has had to be the worst experience possible that I have e More

by Brian Belcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn't matter. They were all rude and unhelpful
Nov 02, 2015 -

DARCARS Honda of Fairfax responded

Good morning Brian, Again, we're so sorry for the negative experience you had at our dealership--we understand that the issues have been handled by our Service Director, but if you have any other questions or problems, please don't hesitate to reach out. We can be contacted directly at careteam@fairfaxhonda.com. Thanks! Best, Fairfax Honda

October 22, 2015

return customer, great experience We bought a car from Fairfax Honda a couple of years ago and returned to get a van. Jesse Colunga was our sales consultant each time and was incredib More

by password
Recommend Dealer
Yes
Employees Worked With
Jesse Colunga
Oct 22, 2015 -

DARCARS Honda of Fairfax responded

Good morning, Thanks for the review! Glad to hear you've had multiple great experiences with Jesse and the rest of our dealership--enjoy your newest purchase, and we look forward to helping you again! Best, Fairfax Honda

October 20, 2015

Amazing I originally had gone to Honda Of Chantilly to buy my 2015 Civic but after going there it was the worst mistake I have ever made.The sales manager was More

by Fahd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David(Sales man) and Kenny(Sales Manager)
Oct 21, 2015 -

DARCARS Honda of Fairfax responded

Hello Fahd, We're so sorry to hear that you had a negative experience when car shopping, but happy that our staff was able to help. We agree that Kenny and David are great! Enjoy your new Honda, and we look forward to helping you in the future. Best, Fairfax Honda

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