DARCARS Honda of Fairfax

Great Honda Dealership We have bought 26 vehicles from Fairfax Honda and have enjoyed the entire sales experience treated with respect and most importantly like family. We We have bought 26 vehicles from Fairfax Honda and have enjoyed the entire sales experience treated with respect and most importantly like family. We come from Maryland to make our Honda purchases. Our Salesman is Mr.David Budala who has worked with us for almost all of our prior purchases, and is the best salesperson we have ever known. David works one on one with you and ensures you get the deal for your new Honda vehicle. We just purchased a brand new CRV and love it. The Sales Manager Team and the Finance Team are superb they all work hard to get you into the vehicle you want. I can’t say enough about this superb dealership. If you are in the market for a new or even used Honda please look no further go visit David Budala and the superb Sales & Finance Team of Fairfax Honda. Thanks Fairfax Honda you know we will always be back!! More

Stressless Kazim Raza is our salesperson. We always feel as if we were the only client he has. He always remembers us from the moment we walk in the door and g Kazim Raza is our salesperson. We always feel as if we were the only client he has. He always remembers us from the moment we walk in the door and greets with a smile.. He takes very good care of us, just like family. We would recommend Kazim and Fairfax Honda to everyone of our family members and friends. More

Wonderful experiences! We bought pre-owned Honda CR-V 2016 from this dealer in last December. Dinesh Parajuli, dealer sales person was very friendly, professional and provid We bought pre-owned Honda CR-V 2016 from this dealer in last December. Dinesh Parajuli, dealer sales person was very friendly, professional and provided a great customer service. He was avilable to give answers of all our questions during and after we purched our car. Most importantly, we were able to replace the battery free of cost even after a month later because it had issues. Besides him, we were also pleased with service center people. More

Great sales service Brian Lee the sales person helped me in the entire process. Also, the finance manager Brian was also very polite and Friendly to work with Brian Lee the sales person helped me in the entire process. Also, the finance manager Brian was also very polite and Friendly to work with More

Rude staff Absolute nightmare dealing with the service staff. They don’t even have ability to understand the emergency situation a customer might be going throug Absolute nightmare dealing with the service staff. They don’t even have ability to understand the emergency situation a customer might be going through. Such negative and rude vibes every time. We have given them business for past 8 years now but they make us feel under whelmed every visit. Can’t believe we continue our patronage but not anymore. Today was the last straw when we walked in for emergency situation and they declined the service at 10 am in the morning while being open until 6 pm. Since we Purchased the vehicle from this honda (rosenthal) location in Fairfax we though of them as best choice but we are done, not going to this place anymore and if that means changing my car will do that...I would save me and my family having to dealing with you guys you don’t deserve our business. More

Terrible Service I took my Pilot for a pre-purchase inspection. They claimed the previous owner had purchased the car from them and they had all the service records. S I took my Pilot for a pre-purchase inspection. They claimed the previous owner had purchased the car from them and they had all the service records. Said the car was a great deal. Two weeks later the teenage trainee at the local service station noticed an issue with the rack-and-pinion which ended up costing over one thousand dollars. Then I took the car for a recall repair. Two hours after the car should have been completed I asked about it. They looked dumbfounded and said they were really busy and would get to it next. Yes I wasn't paying for the recall work, but not even looking at the car two hours after the appointment time and never mentioning it was unacceptable. More

Finance department didn’t do it’s job. The dealership admitted they were in the wrong with my lease and yet they refuse to make it right. Very poor professionalism. Very frustrating I ha The dealership admitted they were in the wrong with my lease and yet they refuse to make it right. Very poor professionalism. Very frustrating I have been leasing for over 20 years and this is the first time I’ve ever had any issues. I’ve been dealing with this for over two months. I’ve beeb to other dealerships and they agree Fairfax Honda is in the wrong and should make it right. I turned in my car and then got a bill. I had no idea I owed anything the finance guy never told me I owed nor did I sign a paper saying I still owed. The dealership should pay the money I owe because it was their mistake. More

BUYER BEWARE Not only were the sales incredibly rude to me during the process of getting the car quoted and ready to purchase, they even tried to fool me about wha Not only were the sales incredibly rude to me during the process of getting the car quoted and ready to purchase, they even tried to fool me about what was included and what I was buying. If I could give this place zero stars, I would, please watch out when purchasing. More