Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Honda of Fairfax
Fairfax, VA
476 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 476 reviews
November 23, 2019
Easiest car purchase we ever made Khayal is the best salesman - no hard sell, all education great price, and lots of patience with us. Easiest car purchase ever for my wife and I. We Khayal is the best salesman - no hard sell, all education great price, and lots of patience with us. Easiest car purchase ever for my wife and I. We recommend going to him if you want to purchase a Honda in Northern Virginia and will return for any Honda we buy in the future. More
by bob
Employees Worked With
Khayal Aliyev
October 31, 2019
Getting my New Honda Civic Hatchback Amro Rababah was terrific during my purchase last week, he knows what he is doing, and he is doing it with passion and enthusiasm. My son will need a Amro Rababah was terrific during my purchase last week, he knows what he is doing, and he is doing it with passion and enthusiasm. My son will need a car soon and I'm definitely going back ;-) More
by AnnyG1625
Employees Worked With
Amro Rababah
September 29, 2019
Unfair dealing over price and don’t honor the agreed price I wanted to buy Honda Odyssey 2019 EXL trim with nav &RES and the sales person told me they have one available in some sister lot..We had all the di I wanted to buy Honda Odyssey 2019 EXL trim with nav &RES and the sales person told me they have one available in some sister lot..We had all the discussion over phone and email and agreed to a OTD price considering PA tax. But when we went to visit the dealership we have been asked to wait there for hours and the sales guy didn’t even turned up.. and after that another gentleman came who told that he only decides on the price and they can’t give that price and later told that the vehicle we want is no longer available although the sales guy confirmed just last evening about the availability and he scheduled an appointment for the visit...Also to let everyone know that I received an email from the sales guy just an hour before the visit and he didn’t mention about the vehicle non availability. They have been totally unprofessional in their dealing and wanted us just to visit the dealership so that they can fool you and get some more money on top of the earlier agreed price. Trusting these guys I even apply for a finance through Honda finance and shared them the approval details.. So please be aware of any dealing with them. More
by Abhijeet
Employees Worked With
Chris picado
July 10, 2019
Avoid at all Costs If I could rate this dealership zero stars I absolutely would. I found this dealership through USAA's car buying service and have since reported them If I could rate this dealership zero stars I absolutely would. I found this dealership through USAA's car buying service and have since reported them to the service for how awful their communication and customer service has been. I bought the car over nine weeks ago and have yet to receive my tags. I had to leave over seven voicemails before anyone called me back to realize that they were missing a document and that the tags had been on hold for two weeks. I would avoid them at all costs. More
by ksiahkoohi
Employees Worked With
Other
May 16, 2019
THIS DEALER MAKES A BIG DIFFERENCE FROM THIS DEALER, I HAVE ALWAYS RECEIVED AN EXCELLENT CUSTOMER SERVICE, SPECIALLY THROUGH MR. HUGO CAJINA, WHO HAS BEEN A VERY EFFICIENT, FRIENDLY, HE FROM THIS DEALER, I HAVE ALWAYS RECEIVED AN EXCELLENT CUSTOMER SERVICE, SPECIALLY THROUGH MR. HUGO CAJINA, WHO HAS BEEN A VERY EFFICIENT, FRIENDLY, HELPFUL AND HONEST ADVISER ABOUT ALL MY CARS NEEDED. More
by HONDAEVER
Employees Worked With
Alina Iturbe, Alex Clayton
May 16, 2019
Great service from Rosenthal Fairfax Honda! Over the years Hugo in the Honda Service department has assisted me with all my car checkup and maintenance needs. Hugo even stepped up and called th Over the years Hugo in the Honda Service department has assisted me with all my car checkup and maintenance needs. Hugo even stepped up and called the insurance company for me when my insurance company was considering putting aftermarket parts on my newer Honda at the time. The promise service has always been completed in a timely manner. They even have coffee lattes, TV and a workstation available for you while you wait for your car to be repaired which makes you feel right at home. Once you purchase a car, having a reliable and prompt service department makes all the difference. Based on the great service, I will be purchasing another car from this same dealership over the next month. I would also like to add that I have not had any major issues with my Honda due to recommend standard repairs which I have owned for about 5 years now. It rides just as good as the first day I purchased it. I felt compelled to write a review as I have not had this type of amazing service from any other car dealership over the years. I would highly recommend them based on my experience. Go see Hugo if you are looking for great service.The GM was very appreciative when I shared with him my experience which tells me they really care about their customers and want your business for life. They have mine. More
by DellDell
Employees Worked With
Hugo Cajina
April 26, 2019
Stay Away!!!! These individuals, specifically Daniel ‘Danny’ Montano quoted me a price of $1639.95 to have my calipers, brake pads and rotors replaced on a 2013 Hon These individuals, specifically Daniel ‘Danny’ Montano quoted me a price of $1639.95 to have my calipers, brake pads and rotors replaced on a 2013 Honda CRV. I took my car for a second opinion and was told that my calipers were fine and that my brake pads needed to be replaced all for $327. I honestly feel that this particular dealership attempted to milk me for what’s it was with because they work on commission. I have never been so disgusted in my life. When I called out the sales rep on the discrepancies in pricing he denied ever selling me services that I did not need. Two independent opinions later, I do not believe him. Don’t come here if you want to pay more than necessary. Head over to Rosslyn Automotive for reasonable prices, honest staff and speedy services. More
by Precious
Employees Worked With
Danny Montano
April 13, 2019
Clinton is the man to see Went to buy a 2019 CR-V at Honda of Chantilly and the sales team and management was really just trying to push us out the door, making no effort to ma Went to buy a 2019 CR-V at Honda of Chantilly and the sales team and management was really just trying to push us out the door, making no effort to make a deal at all. Then we contacted Fairfax Honda and met with Clinton Crest. Clinton was just absolutely phenomenal, took care of our wants, needs, and desires. Management team was also very nice and accommodated us in every way possible ensuring that we were happy. If you are in the market for new car go to Fairfax Honda they will surely take care of you and make you very satisfied with your purchase. Just stay away from HONDA OF CHANTILLY they have terrible customer service and no people skills. More
by Amjad Saeed
Employees Worked With
Ahmed sales manger
February 23, 2019
Great Honda Dealership We have bought 26 vehicles from Fairfax Honda and have enjoyed the entire sales experience treated with respect and most importantly like family. We We have bought 26 vehicles from Fairfax Honda and have enjoyed the entire sales experience treated with respect and most importantly like family. We come from Maryland to make our Honda purchases. Our Salesman is Mr.David Budala who has worked with us for almost all of our prior purchases, and is the best salesperson we have ever known. David works one on one with you and ensures you get the deal for your new Honda vehicle. We just purchased a brand new CRV and love it. The Sales Manager Team and the Finance Team are superb they all work hard to get you into the vehicle you want. I can’t say enough about this superb dealership. If you are in the market for a new or even used Honda please look no further go visit David Budala and the superb Sales & Finance Team of Fairfax Honda. Thanks Fairfax Honda you know we will always be back!! More
by Aforms59
Employees Worked With
David Budala, Tony Habibi, Juno Song, Tags & Title Team, Honda Service Team
January 27, 2019
Stressless Kazim Raza is our salesperson. We always feel as if we were the only client he has. He always remembers us from the moment we walk in the door and g Kazim Raza is our salesperson. We always feel as if we were the only client he has. He always remembers us from the moment we walk in the door and greets with a smile.. He takes very good care of us, just like family. We would recommend Kazim and Fairfax Honda to everyone of our family members and friends. More
by Honda16
Employees Worked With
Kazim Raza Sales & Joey Dizon Finance
