DARCARS Honda

Worth the visit. I had three TrueCar prices on a 2014 Honda Pilot EX-L. Bowie was not as low as Rosenthal in VA. however Rosenthal did not offer free oil changes, dia I had three TrueCar prices on a 2014 Honda Pilot EX-L. Bowie was not as low as Rosenthal in VA. however Rosenthal did not offer free oil changes, diagnostics, car washes, or shuttle service for the life of the car. I asked if they could beat Rosenthal's price and to get back to me. The next day Bowie offered me a lower price than Rosenthal and included free oil changes, diagnostics, car washes, or shuttle service for the life of the car. Qualified for 1.9% financing too. Bought the car that night. No pressure and very accommodating. More

My bad experience from a dealer I went there to trade my 2012 civic si and the person I spoke to over the phone before driving Isn't even there. They try to pass me to different per I went there to trade my 2012 civic si and the person I spoke to over the phone before driving Isn't even there. They try to pass me to different persons while k was making a deal, it took me 5 hours waiting in Their showroom and ended up having a high price. My car value on Kelly blue book is way Higher than they offered me. More

My Great experience at Honda Bowie From the time that I walked into Honda Bowie until the time that I exited I received nothing but SUPERIOR Customer service. Meagan Bailey is one of th From the time that I walked into Honda Bowie until the time that I exited I received nothing but SUPERIOR Customer service. Meagan Bailey is one of the most friendliest, professional sales persons that I've EVER worked with. She's definitely an Asset to your business. She went Above and Beyond to make sure that I got not only what I wanted but what I needed! She made sure that I walked out with an Awesome deal, one that I couldn't refuse. Great Price and I've gotten the car that I always wanted. I will most definitely spread the word and because of Meagan you have a New Customer for Life! Thanks again!! More

Great dealership Awesome experience, Sales person Wardell Mitchell was the best, no pressure and delivered what was promised. Previously went to Honda of Annapolis bec Awesome experience, Sales person Wardell Mitchell was the best, no pressure and delivered what was promised. Previously went to Honda of Annapolis because they sent me a wonderful offer, after they gave us the runaround and would not honor the offer they sent me, we went to Honda of Bowie and meet Wardell. Explained what happened, handed him the offer that Annapolis reneged on, Wardell told us no problem and delivered. Honda of Bowie honored the offer no questions asked, ironic thing about the whole transaction is that Bowie did not have the vehicle on there lot that we wanted, so guess where they pulled it from, that's right Annapolis. So Annapolis losses a sale and vehicle, but they do gain a complaint filed with TrueCar and USAA. More

A-One Experience I visited Honda of Bowie on Wed., 3-26-14. I went in "just to get advice" and "look around". I was nervous about trading and buying a new car. Delp I visited Honda of Bowie on Wed., 3-26-14. I went in "just to get advice" and "look around". I was nervous about trading and buying a new car. Delphine greeted me with the best smile! I must admit I have a hard time deciding on things and I obsess over major choices I have to make. Delphine was patient, positive, and knowledgeable about the buying and trading process. So much so, I decided to make a deal on a 2014 Honda Accord and trade in my Honda Civic that night. There was no pressure. I walked away believing that "I made the right choices".The finance process was seamless as well. Kip and Rajni in finance made the finance process seamless. I had heard radio commercials and testimonials about how GREAT Honda of Bowie is -- they are T-R-U-E! I would definitely recommend and accompany any friend. co-worker and family member to Honda of Bowie. Great job Team. More

Called Honda of Bowie to get things fixed since I have Called Honda of Bowie to get things fixed since I have extended warranty. I also mentioned they could do the Maintence package that was verbally r Called Honda of Bowie to get things fixed since I have extended warranty. I also mentioned they could do the Maintence package that was verbally recommended on my last visit as long as it was under warranty. Brought van in, dealt with the assistant service manager, went over what we discussed on phone. Speaker blown, doors won't lock or unlock with keyless entry, there was a ticking sound (Honda put a new engine in it last year because we had so many problems with it, it's a Lemon) and the DVD player wasn't working right, plus the tire light kept coming on and off and to do the Maintence if it was also included under warranty. He entered it in his hand held computer, pointed and read all the things that were to be done, never mentioned money, never saw a dollar sign. He intentionally kept the screen at a certain place that only showed the wording review of work to be done. I said ok, and this is all under extended warranty? He said yes, I signed. He called me later that night left a voicemail to call him back I was putting my kids to bed, I called the next morning. He was not working that day. I asked status of my van, said I would get a call back. Never did. Called again was told it would be ready the next morning. Go to pick up van. 500 dollar charge. I said I was told it was under warranty. Manager came..we went back and forth about he said she said. I said call the assistant service manager, he lied to me. He called him, I got on the phone said he did sneaky business and said he lied to my FACE taking advantage of a woman, he YELLED at me saying the prices were there on the screen. He showed me what he typed up, not the actual HARD COPY he sneakily got my signature by saying you consent these things to be done? No prices!!!!! I did ask the employee why he called me and left that voicemail, he said it was to go over warranty info. Interesting!!!!!! Manager took phone from me and said he was calling for you to authorize another repair. I NEVER authorized the repair and Honda did it anyway. If this sales associate dishonestly authorized something without me knowing, surely he was capable of lieing to me in the first place. The manager did ask the employee why he authorized extra services without my permission and his answer was "she seemed so adamant about having her the maintenance done" Lie. The Manager refunded that money knowing they were in the wrong, bringing the bill to 300 said it was the best he could do. BEST? WHAT THEY DID WAS ILLEGAL, don't act like your doing me a favor!! He said I could not have my van unless that was paid. The money is not the issue. It's the unethical way that associate dealt with me, and tried to put a spin that my whole purpose was to get the mechanical Maintence done when it was NOT. The employee is a liar and misrepresents the establishment. The manager told The assistant service manager on the phone "you see what's going on here" insinuating I wanted work done for free. Those mechanics work hard, I have no problem paying for services rendered under honest conditions. Not a scummy tactic that possibly ups his commission. The 300 was paid but again, my point is they lied and said I approved extra services over the phone when I did not. So doesn't that make him capable of being a dishonest person? My father had to come (since it is a company van) and said to the manager "so your holding this van hostage until I pay?" The manager said yes. The manager told his employees "under no circumstances give this woman her keys" my issue is with this sales associate and his manager backing up a outright lie. I CALLED BECAUSE MY DOORS WOULD NOT LOCK, a speaker was blown, the DVD player was not working right, the tire light and a ticking sound. The Maintence package was not a priority, but if it was covered then..sure, do it. The manager said none of mechanical work done to the van are covered by warranty in most places. Insinuating I should of known. Again, taking advantage of a woman AND perhaps A COMMISSION SCAM by the sales associate? The cashier, Heather S. refused to give her last name in case this issue went to small claims court as a witness that the manager agreed he was holding my vehicle hostage. She was very disrespectful. That staff sticks together in a very scary way. I forwarded this to the BBB and corporate offices. Honda of Bowie employs a person ( sounds like people from reviews I read) that lie, then turn it on you to make you seem like the liar. So what you have my signature, it was obtained under FALSE pretenses. More

Professional, Respectful Throughout The Process Meagan provided exemplary professional service and was extremely knowledgeable about the car. Meagan and Shawn were respectful to our needs and budget Meagan provided exemplary professional service and was extremely knowledgeable about the car. Meagan and Shawn were respectful to our needs and budget, and were able to secure the price for our budget. If anyone is in need of a durable and well equipped car, visit Meagan and Shawn at Honda of Bowie because they will provide the friendly service and good deal when looking to purchase a vehicle. More

I recently bought a used Ford Escape Hybrid from Honda of Bowie. Our negotiation process was straight forward and fair, no obscured fees or sneaky sales play. I came from out of the area to purchase the ca Bowie. Our negotiation process was straight forward and fair, no obscured fees or sneaky sales play. I came from out of the area to purchase the car because I was looking for a particular year and model that they had in stock. Honda of Bowie was respectful of my time and understood the challenge of driving over an hour to visit their lot. I was able to ask detailed questions over the phone, discuss the sale process and, verbally agree on a price. Our salesperson, Ifiok Umoh, was extremely accommodating and even agreed to hold the car once we committed to visit with the intent to purchase. Of course we had no obligation to buy. Upon arrival the car was up front, clean and ready for a test drive. Our time wasn't wasted and we were given plenty of opportunity to review the vehicle in detail to make sure we accepted its condition. Ifiok even helped go through the used car checklist we brought and noted a few additional check points to consider. Imperfections and defects we pointed out and taken into account in the price. His honesty and integrity throughout the process made us feel very comfortable about buying a used car. The car is beautiful, runs great, and we have no regrets. Even though it is a drive I will certainly be checking out what Honda of Bowie has available next time I am on the market for a new or used car. More