DARCARS Chrysler Dodge Jeep RAM of Rockville

Still looking I was just cursed out by the sales manager... These guys obviously don't sell nearly what they think they do. Calling another dealer a liar for starte I was just cursed out by the sales manager... These guys obviously don't sell nearly what they think they do. Calling another dealer a liar for starters. Badgering me at work. Calling my wife to try and get her to tell me to co-operate. Trying to sell me an aftermarket warranty from Ally instead of a Mopar one I requested. Then calling me a liar. Do I really need to say anymore? I am trying to give you over 60k for a jeep and my credit union, for the past week, has requested a simple dealer invoice paper to cut a check to them. They can't even accomplish this task. After an entire week, the only thing I end up with is a credit application. I have seeked out corporate contacts, contacted Jeep Cares, and spoke to another dealer to get what I want. Hopefully I can resolve the issues over the past week as we are a loyal jeep/dodge/chrysler family. They just happened to have exactly what I was looking for. But in the end, it is just a Jeep. After a few days dealing with these guys I decided to look into a dealer trade, just to get away from them. I was told, after trying to get someone to call back after 4 days, "Why would I trade a @#$%in black on black one-touch to another state?" by the sales manager. I would rather spend more at any other dealer than drive back to this second rate dealership with no parking. More

Larry my main man!! Every time I set foot in the dealership I get greeting and handshakes from almost everyone in the building, sometimes i just stop by to say hello to t Every time I set foot in the dealership I get greeting and handshakes from almost everyone in the building, sometimes i just stop by to say hello to the fellas from time to time...fine group of young men...I've brought 2 or 3 cars from Larry and every since we've been good friends! Justin is also a great young man...kudos champ! More

Excellent customer service They were quick, thorough and always had everything ready. Corey at the service desk did an excellent job and kept me updated on status. Compared to o They were quick, thorough and always had everything ready. Corey at the service desk did an excellent job and kept me updated on status. Compared to other dealerships they are far better. More

Everything went well. I was there for refinancing my 2016 jeep cheroke but end of the day I bought a new car from them and trade my 2016 jeep cheroke. Sales employee mossan I was there for refinancing my 2016 jeep cheroke but end of the day I bought a new car from them and trade my 2016 jeep cheroke. Sales employee mossan was very helpful to me. Overall I liked the service. Thanks More

Unexpected service call I was assisted by service rep Corey Bell. He was attentive and helpful. I have always had good service with Darcars and will continue to take my ve I was assisted by service rep Corey Bell. He was attentive and helpful. I have always had good service with Darcars and will continue to take my vehicles here. More

Friendly staffs It’s a very good experience no hassle, friendly staff. I got my dream car in one day. I highly recommend. thanks to John and Henry. It’s a very good experience no hassle, friendly staff. I got my dream car in one day. I highly recommend. thanks to John and Henry. More

Great experience John was very professional and made a deal possible for me. The financing department found me a bank with a great rate. The whole process happened in John was very professional and made a deal possible for me. The financing department found me a bank with a great rate. The whole process happened in less than an 3 hours from walking in the door to purchasing my new Jeep. He explained every detail I needed to know about the vehicle and showed a lot of enthusiasm. Great experience and will definitely come back! More

Service I was at the service center for an oil change and was excited to stay 2 hours but I was done with in an hour. I appreciate the employee effort to get I was at the service center for an oil change and was excited to stay 2 hours but I was done with in an hour. I appreciate the employee effort to get me out in a good timing. More

One of the best experiences with Darcar’servi e employees Taylor is absolutelly awesome in her job and customer service. He is outstanding. His score is 195/100 or more. Daniel Morgen.... gone above and beyon Taylor is absolutelly awesome in her job and customer service. He is outstanding. His score is 195/100 or more. Daniel Morgen.... gone above and beyond to take care of me and my rental car. I have never had bad or an average experience with Darcar service department employees at Rockville MD., . I have been their client for 19 yesrs almost, since 2000. The service that i have received was excellent. They gave me a decent discount too. Thank you for your outstandi g service. More

Great customer service! Andy went above and beyond to succeed my needs And he helped me understand about the product I was purchasing. He took care of me like a family. Than Andy went above and beyond to succeed my needs And he helped me understand about the product I was purchasing. He took care of me like a family. Thanks Andy! More