DARCARS Chrysler Dodge Jeep RAM of Rockville
Rockville, MD
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Auto Service DARCARS auto service has superb customer service. Mr. Joshua Schrier was the gentleman who provided exemplary customer service to me. I brought my c DARCARS auto service has superb customer service. Mr. Joshua Schrier was the gentleman who provided exemplary customer service to me. I brought my car in for the "No appointment" oil change and tire inspection for my flat tire. In addition, I brought up with Joshua that my radio was having some weird power surge issues that caused it to keep rebooting randomly while I am driving as well as phone connection issues via usb cable. I explained that I had scheduled an appointment for this several months back but when I showed up, I was informed that I had to re-scheduled because they were too busy and couldn't take care of my problem. Joshua attentively listened to me without any interruptions and made it his duty to rectify the problem the same day. He convinced the service folks to take care of all my issues while I waited. Despite being a busy day, Joshua made me feel like I was a VIP and no one else matters even though I know he is providing the same caliber of excellence to each and every one of his customers. His diligent and professional work ethics married to his contagious happy demeanor made me feel like DARCARS is the "HAPPIEST PLACE ON EARTH" (sorry Disneyland). To top that performance that day, Joshua followed up with a personal phone call to me and asked if the issues were adequately resolved without any recurring problems. I definitely appreciate it and him. If more stars were allowed to rate Joshua's customer service performance, then I would have chosen one Googolplexian stars + infinity + 1. More
Painless purchase Saw the car, drove the car, agreed to price and bought the car. Could not have been easier. Jared was great to work with And have since recommended Saw the car, drove the car, agreed to price and bought the car. Could not have been easier. Jared was great to work with And have since recommended friends to go see Justin and team More
Purchase a new vehicle Very pleased with our experience in purchasing a new 2019 Dodge Ram Classic Big Horn. Worked with Manuel Leon, our salesperson , to negotiate a good p Very pleased with our experience in purchasing a new 2019 Dodge Ram Classic Big Horn. Worked with Manuel Leon, our salesperson , to negotiate a good price, He worked with our schedule to look at and buy the truck. Was able to work with Morris, finance guy, to get a good extended warranty and reasonable financing. Overall, we were very happy with our purchase and the buying experience at Darcars in Rockville , MD. We would recommend them. More
Hassle free, pleasant experience I was in and out in 2 hours with new ar.. It was nice dealing with sales person Michael. Finance person was also great. No pressure. I was in and out in 2 hours with new ar.. It was nice dealing with sales person Michael. Finance person was also great. No pressure. More
Best price and a convenient location I have bought two top end wranglers in two years and got the best price in the area both times. Friendly and professional service too. I have bought two top end wranglers in two years and got the best price in the area both times. Friendly and professional service too. More
Great sales manager- making the sale easy for the customer! I have leased many jeeps and helped family and friends buy and lease from Justin Reed. He was willing to make a deal over the phone in 15 minutes. E I have leased many jeeps and helped family and friends buy and lease from Justin Reed. He was willing to make a deal over the phone in 15 minutes. Even better he arranged for the car to be prepped and ready when we arrived to get the Jeep. He values my time and makes me the customer the priority. Highly recommend!! More
Great salesman Not beating around the bush, just a natural salesman and easy to talk to. Is on a mission to really give you a good sale. Not beating around the bush, just a natural salesman and easy to talk to. Is on a mission to really give you a good sale. More
Great experience wonderful dealership I had the most wonderful experience buying my car at Darcars of Rockville it was actually the shortest time that I spent purchasing a car my salesman I had the most wonderful experience buying my car at Darcars of Rockville it was actually the shortest time that I spent purchasing a car my salesman was polite before I even stepped in the dealership he greeted me at the door and made my time there well worth it and I got the vehicle I wanted and to top it off I went in for a used car and drove away in a new one they really work for you thanks so much everyone at Darcars of Rockville. More
Great deal on a new car Mo was super friendly and worked with me to find the car I wanted at a great price. The team at Darcars did a wonderful job! Mo was super friendly and worked with me to find the car I wanted at a great price. The team at Darcars did a wonderful job! More
The Best I highly recommend Mohsen! He’s a very great sales consultant & was very attentive. I'm very happy on how helpful he was & was so kind. I highly recommend Mohsen! He’s a very great sales consultant & was very attentive. I'm very happy on how helpful he was & was so kind. More