DARCARS Chrysler Dodge Jeep RAM of Rockville

Replace battery My battery died and I was stranded - the dealer arranged for a loaner car - it was the day before 4th of July holiday - I got my car back on the 5th - My battery died and I was stranded - the dealer arranged for a loaner car - it was the day before 4th of July holiday - I got my car back on the 5th -,service was great - I love my Jeep Cherokee More

2018 Jeep Wrangler JL Mohsen was great to work with - a really cool guy who was knowledgeable about vehicle features, finance options, and laughed at all my jokes! Sol Mohsen was great to work with - a really cool guy who was knowledgeable about vehicle features, finance options, and laughed at all my jokes! Solid experience! The Barrett Family! More

Oil Change/Tire change I actually bought my Jeep Renegade from Criswell Jeep. DarCars is very close to my house so I gave them a try. I was greeted well. I asked for an oi I actually bought my Jeep Renegade from Criswell Jeep. DarCars is very close to my house so I gave them a try. I was greeted well. I asked for an oil change and tire rotation. I was quoted $140. I don't have a maintenance package with Criswell, and when I go there the same service costs about $95. Needless to say I was a bit shocked. I was told it would take an hour and a half to two hours. This wasn't an issue with me as I was hungry and I had planned on going to go grab some lunch. The service took about an hour which was nice and the total cost came to $130. As I was getting in my Jeep to leave the service gentleman asked me my opinion and I told him exactly what I have just written. He said he would see what he could do about the price in the future. More

Excellent experience We bought a new Cherokee TRAILHAWK here and the purchase experience was very easy. Our salesman JP was personable and answered all questions to our s We bought a new Cherokee TRAILHAWK here and the purchase experience was very easy. Our salesman JP was personable and answered all questions to our satisfaction. Morris in the finance office was terrific and we enjoyed chatting with him while we waited for the computer to process our transaction. They made us feel at home. More

Actually a fantastic opportunity!!! I have to say that after buying way, way more cars then I care to say, that DARCARS of Rockville is an A-1 place. I myself have been in the auto busi I have to say that after buying way, way more cars then I care to say, that DARCARS of Rockville is an A-1 place. I myself have been in the auto business for years and would have never treated myself as well as I was treated by my sales person!! I got such a great deal that instead of purchasing from two other dealers where I have very, very good friends working, I purchased here. The reasons are simple. Not only did I get an incredible price on the new car, I also received a very fair price for my trade. Secondly, my salesman was super friendly, honest and patient! I must have test driven every single model of car and then version of it as well. They took their time to really figure out my needs versus my wants and because of this I ended up with a vehicle that does everything I like, the way I like it. It also covers every single want but one and it is minor. But I ended up with so much more car than what I was thinking I needed and spent much less to do it then I anticipated. The Sales Manager, Andy is fantastic and will bend over backwards to get you the deal you want! He worked on so many different cars for me, different ways to purchase and in the end, got me way more car and as I said, for less money than I had planned. I for sure will go back. My Wife also needs a new car and we are trying to buy something they sell just because it was such a great purchase. I am no longer in the car business so it is great to be aware of one more dealer I can visit and know that I am not going to be taken advantage of! More

Great service! Moshen and Arthur were awesome! I had a very smooth experience. I purchased the exact car I wanted and was not cheated out of my money. Moshen and Arthur were awesome! I had a very smooth experience. I purchased the exact car I wanted and was not cheated out of my money. More

Took advantage of out of town women! Terrible experience. My wife and daughter stopped in here to replace an interior drivers side door handle. The handle was broken, but working. They we Terrible experience. My wife and daughter stopped in here to replace an interior drivers side door handle. The handle was broken, but working. They were first told by Gus that the part was going to be very hard to find (I guess we have the rare 2006 Jeep Cherokee..?) and he quoted them $570 to make the repair. Since they had already spent near $400 at this dealership to recharge the A/C system(really..?) they did not want to repair the door at this time. Upon arriving home my daughter discovered her door handle WOULD NOT WORK AT ALL. Like I said, it was broke, no doubt, but it was working. My wife called Gus and he did admit they may have done more damage to the handle but as the conversation went on the call "disconnected". There was no return call made to my wife from this dealership. We ended up having the door fixed elsewhere. The part was easily found on Amazon (Gus you might want to look there yourself for rare parts) for $60 and we spent $170 all in to repair it. I'm sure there are many great experiences had at this dealership. This wasn't one of them. I would totally avoid using them for service or sales. I don't ever write bad reviews but for every bad review received there are likely a dozen more that don't bother too. This service was shameful. More

Great Customer Service from Mohsen! My husband and I purchased a Jeep Cherokee, and we are so very thankful to Mohsen who made our first big purchase as a married couple smooth and fun! My husband and I purchased a Jeep Cherokee, and we are so very thankful to Mohsen who made our first big purchase as a married couple smooth and fun! He was extremely professional and respectful, and provided insight without being pushy or rushing our decision. Mohsen thoughtfully listened to all our comments and questions, and guided us toward the Jeep Cherokee Latitude Plus, which was the perfect fit for all of our needs and budget! He spent a lot of time patiently reviewing options with us both on the lot and on the computer at his desk, and was very transparent. Mohsen’s very friendly personality made us feel comfortable the whole time, and we honestly couldn’t be more thankful for all his guidance, patience, and friendliness! We love our new Jeep Cherokee! More

it was actually I've been hesitant on buying a new vehicle for some time, reason being I've always had issues with dealerships my trust level with them is not in a go I've been hesitant on buying a new vehicle for some time, reason being I've always had issues with dealerships my trust level with them is not in a good place, but I can say Darcar dealership was remarkable, my sales rep Mohsen Shirazi was one of my favorites I had a blast and the communication skills from all employees and even the management to come out and congratulate me and my girlfriend on purchasing a new vehicle was very rare and new to me, I would recommend this dealership to all my friends and family, once again I thank Darcar of Rockville More

Easy, Pleasant transaction We found Darcars on the internet while we were searching inventory for a Mojito! Jeep Wrangler Sahara for my daughter with the Sky One touch top. The We found Darcars on the internet while we were searching inventory for a Mojito! Jeep Wrangler Sahara for my daughter with the Sky One touch top. The closest Jeep that was this color and had the Sky One touch top was at DarCars which was 4 hours from our home. We didn’t want to build a car and wait. So we contacted DarCars. Jaryd Oliver responded immediately. He made things so easy for us. He was so pleasant and personable to work with. I tortured him with so many questions and still he stayed so kind and always responded immediately. He even came in on his day off when we picked up the car. When we got to the dealership he had everything ready for us. He got in the car with us and showed us where everything was and how it worked. He called the next day to make sure that my daughter and I got home safely and were happy with the car. From beginning to end this was the easiest, smoothest buying of a car I’ve ever had. I definitely recommend DarCars and Jaryd. More