DARCARS Chrysler Dodge Jeep RAM of Rockville
Rockville, MD
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Terrible service Here is another NO STAR review from me as it seems the first one has been conveniently removed. I have been waiting for over three month now for an a Here is another NO STAR review from me as it seems the first one has been conveniently removed. I have been waiting for over three month now for an answer from the service department, who was supposed to get a decision from their corporate office about fixing my fender flairs, but I have gotten no answer, no phone call, nothing.... Terrible service, unprofessional and simply unacceptable. More
Car purchase John made my whole experience awesome! From start to finish. He did most of the work without me being there. I told him I was hesitant and didn't want John made my whole experience awesome! From start to finish. He did most of the work without me being there. I told him I was hesitant and didn't want to ride from Baltimore for nothing. It was not a bad experience at all. I'm glad I chose DAR cars in rockville and it was truly the hour drive More
Warranty repair I’ve been bringing my Jeep to this dealership for every service, repair or warranty recall since I bought the vehicle. The team members are always pol I’ve been bringing my Jeep to this dealership for every service, repair or warranty recall since I bought the vehicle. The team members are always polite and welcome me back. Although I only go in 2-3 times a year, Taylor always remembers me and asks how specific details of the vehicle are doing - something that no other dealership/service center has ever done. Their prices are also competitive to smaller shops in the area - not something you would expect from a dealership. In summary, DARCARS Jeep treats you like you are being serviced at a luxury brand auto dealer and concurrently charge you only where/when necessary. More
Excellent service. Excellent service and friendly staff. Understand the need of clients. Explained clearly the different options. Need to update the technology used for Excellent service and friendly staff. Understand the need of clients. Explained clearly the different options. Need to update the technology used for printing. I would highly recommend Darcars. More
Good Polite informative answered questions Gus in service was great, helpful and informative. I had a couple questions in which he answered for me. I was there for regular maintenance. Everythi Gus in service was great, helpful and informative. I had a couple questions in which he answered for me. I was there for regular maintenance. Everything went good. More
Excellent VIP service I have purchased my Jeep from this dealer, and whether I have an issue or an oil change, I always have the best service from the service team. I love I have purchased my Jeep from this dealer, and whether I have an issue or an oil change, I always have the best service from the service team. I love working with their service director, Iman and the general manager, why? Because they care and take care of your like a member of a family! If I had a question, or issue with my vehicle I wasn’t questioned by offered a solution! More
electronic key problem took car in for a 1-2 hr job and spent 4 hr waiting to have problem not solved They then solved problem in 45 min. There checkout of the problem was took car in for a 1-2 hr job and spent 4 hr waiting to have problem not solved They then solved problem in 45 min. There checkout of the problem was done wrong They people were polite an friendly and cooperative when fixing their mistake More
They make it happen Bought about 3 cars from these guys all ways get things done but you have know what you want and stick with it great dealership Bought about 3 cars from these guys all ways get things done but you have know what you want and stick with it great dealership More
Awesome Sales Consultant As I sat down Jaryd told me that you'll leave here with car and we'll find an awesome deal for me. And he did. The wait was short. By far the best car As I sat down Jaryd told me that you'll leave here with car and we'll find an awesome deal for me. And he did. The wait was short. By far the best car buying experience ever. More
New car purchase I highly recommend this dealership. The staff is professional, personable and knowledgeable. They put their best price right upfront and it was thousa I highly recommend this dealership. The staff is professional, personable and knowledgeable. They put their best price right upfront and it was thousands lower than other dealerships we had visited and gotten quotes from. We should have come here first and saved ourselves a lot of hassle. We were very satisfied with our salesman and the whole team that helped with the purchase. More