DARCARS Chrysler Dodge Jeep RAM of Rockville

This was by far the best car purchase experience ever! Over the years I have purchased seven different vehicles from various dealerships around the country from Isuzu to BMW. In March I purchased a 2012 J Over the years I have purchased seven different vehicles from various dealerships around the country from Isuzu to BMW. In March I purchased a 2012 Jeep Grand Cherokee Overland from DARCARS of Rockville. This dealership was more than an hour and a half away from my home and it was not the first dealership that I visited. Nonetheless, I decided to purchase my car through them after my very first telephone inquiry to Santiago. He was willing to answer all of my questions and quote me a price by phone. Many dealerships will not quote prices over the phone and try to convince you to come in to the dealership. The price I was quoted from DARCARS beat every one of the more than 10 dealerships I contacted (in MD and several surrounding states),as well as the Costco auto-buying program. From beginning to end, I was impressed with the level of honesty and integrity in the staff that I dealt with. There were no games, no gimmicks, no nonsense,no surprises -- nothing but outstanding customer service. The price I was quoted was the price I paid. The financing I was quoted was the financing I received. Santiago went above and beyond to ensure that I was completely satisfied. If the reliability of the Jeep product comes anywhere close to the level of service I received, I will not hesitate to return to DARCARS for my next purchase. I highly recommend this dealership. More

I just purchased my first new car from Darcars Jeep in Rockville. I was amazed with the experience I had throughout my buying process. I never thought my first new car buying experience would be this grea Rockville. I was amazed with the experience I had throughout my buying process. I never thought my first new car buying experience would be this great but the team Rockville amazed me with their true professional treatment. I love my new Wrangler and highly recommend my new dealer to everyone. More

I had purchased a 2011 Dodge Durango at DARCARS Chrysler Jeep Dodge of Rockville, from Santiago Blanco. I just wanted to take the opportunity to express mine gratitude for the friendliest and most professio Jeep Dodge of Rockville, from Santiago Blanco. I just wanted to take the opportunity to express mine gratitude for the friendliest and most professional manner your dealership extended. I have to admit that purchasing a car at DARCARS Rockville with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson Santiago Blanco took his time with us and was patient - to be sure that I got the right car for my needs. The finance department was a pleasure to deal with as well. I never felt pressured. He took me through the financial contract and extended warranty portion, with expert care and professionalism. I can honestly say that I would not hesitate to return to DARCARS Rockville to purchase another vehicle in the future. I have enjoyed getting to know the dealership and the associates. Now that I have had my vehicle for a few days and I am convinced that I not only made the right decision about my vehicle, but about the dealership as well. Thank you for a wonderful deal and experience. More

I drove all the way from Raleigh Durham NC, for a truck i was told was in great condition, to only find when i get there after a test drive a Truck with a busted rear end and they still tried to sell it to m was told was in great condition, to only find when i get there after a test drive a Truck with a busted rear end and they still tried to sell it to me 22.5k. I test drove the truck heard a load roaring noise, and asked Brent Sowler the sales manager to ride with me to here the noise, and he made an excuse not go on a test ride with me, then Santiago came over the GM, and asked if he would take the truck for a test drive with me and declined also. They also would not take the truck to their sister store 5 minutes away to get the toyota tundra checked out. This is the respect and customer service I got after driving 4.5 hours in less that good weather conditions. I would not recommend any one to buy a car from these people. The initial sales rep on the deal was Tressa, brent & Carmen the GM and i spoke to her once when I got there and then she ran away once things weren't going well and left me high and dry as a customer. This is the worse dealership i have ever been in and I was born in 1971 so i have been in just a few dealerships in my day. More

There are some things I am not happy with but my experience was far more positive than not. The car had a small dent on the back. It was my impression that this would be fixed, however this did no experience was far more positive than not. The car had a small dent on the back. It was my impression that this would be fixed, however this did not happen. The finance manager was able to work in a warrantee for nearly nothing. He was also able to get two cars paid off that my wife and I had. This was not easy since they were each under our individual names and only one name is going on the new title. The whole reason I went to DARCARS is because they called and said they had a fabulous deal going on. When asked if I would visit the showroom, I told them some off the wall scenario that would need to take place in order for me to get the car. Much to my surprise they got done exactly what I asked. I probably would buy a car from them again, but a couple things would have to be different. 1. Schedule any follow ups before signing papers. 2. Any verbal agreements are put in writing. BTW I reccomend dealing with Sean. He was upfront and honest the entire time. More

We shopped for months before ordering our Wrangler. We visited several times and were given lots of information before we purchased. Thanks to Morris, Barry, Juice, and others we received tips, and they e visited several times and were given lots of information before we purchased. Thanks to Morris, Barry, Juice, and others we received tips, and they even put on the soft top for us. More

Best experience at a dealership i've ever had. They helped me find exactly what I wanted, held the car until I was back in Maryland, and were completely friendly and fair the entire time. I got an unr helped me find exactly what I wanted, held the car until I was back in Maryland, and were completely friendly and fair the entire time. I got an unreal deal on a grand cherokee overland and thanks to sales consultant, Morris Williams, I know everything there is to know about the GC. Definitely recommend to everyone. , More

First of all I would like to say that Rick Jenkins was First of all I would like to say that Rick Jenkins was such a great help with buying my car. His professionalism and his get it done attitude was First of all I would like to say that Rick Jenkins was such a great help with buying my car. His professionalism and his get it done attitude was refreshing when it comes to helping a customer to buy the right car. I have had many experiences with other car salesmen and there was none that I would like to return to. I definitely would recommend my friends and family to shop at DARCARS and will have them ask for Rick Jenkins...THANK you I lov my car. More

I went to Chrysler to purchase a Jeep as a fun vehicle. I currently own a Toyota Avalon 2011 and have not had any other car, but Toyotas for a very long time. However I am quite impressed with this Jeep an I currently own a Toyota Avalon 2011 and have not had any other car, but Toyotas for a very long time. However I am quite impressed with this Jeep and also the helpful nature of Morris Williams. He made my experience so much more pleasant since this was an entirely new venue for me. He programed my Blackberry ( which there was no offer of any type of help like that at Toyota) and offered to help set the Jeep up for the soft top experience. As in all a very good experience. More