DARCARS Chrysler Dodge Jeep RAM of Rockville
Rockville, MD
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Neil was a joy to work with! He was friendly, knowledgeable and a very hard worker. This is the second vehicle I have purchased from DARCARS and it will not be the last! Nick the Sales Mgr. was e knowledgeable and a very hard worker. This is the second vehicle I have purchased from DARCARS and it will not be the last! Nick the Sales Mgr. was extremely courteous and helpful. You have a great team! More
I saw a used 2013 Ford Explorer Limited on the Cars.com website at this dealership that very reasonably priced. I went to DARCARS website to confirm the information. I set an appointment with the dealer to website at this dealership that very reasonably priced. I went to DARCARS website to confirm the information. I set an appointment with the dealer to view the vehicle yesterday. When I arrived at the dealership, the sales manager introduced me to Gary Heflin. Gary and I proceeded to view the Ford Explorer. Having already owned two Explorers previously, I was already familiar with some of the features. Gary was very helpful in describing the features with which I was not familiar. During the test drive, Gary described the Explorer's performance and handling well. After the test drive, Gary took me back to his desk and started the paperwork to do the deal for my new Explorer. Gary was extremely courteous as he handled the details of my financing, transferring my tags, and even helped with placing my decals on my new Explorer. Gary of DARCARS Chrysler Jeep Dodge of Rockville made this a most pleasant sales experience! More
Gary and Nick were very knowledgeable, courteous and attentive. The conditions of the sale were forthright and transparent. They encouraged me to do my due diligence and research so that I could be co attentive. The conditions of the sale were forthright and transparent. They encouraged me to do my due diligence and research so that I could be completely confident in my purchase. I received a fantastic price and was able to complete the sale very quickly. My experience at DARCARS was excellent. Thanks guys! More
The sales and management staff were professional and knowledgeable about the Jeep brand. The finance staff were patient and were willing to answer questions about different loan options. It took abo knowledgeable about the Jeep brand. The finance staff were patient and were willing to answer questions about different loan options. It took about 4 hours to complete the sale of the car. More
This is my eighth Jeep, having made my first purchase in 1991 when Darcars was Courtesy Jeep. The team of Santiago Blanco and Ralph Bowen were exceptional. I know I received a fair deal from Darcars. San 1991 when Darcars was Courtesy Jeep. The team of Santiago Blanco and Ralph Bowen were exceptional. I know I received a fair deal from Darcars. Santiago was very engaged and honest in the process of determining if a lease or purchase was the best option for us at this time. Further, Santiago made it known that he wanted our business. He was attentive, kind and helpful and I don't believe he left a penny on the table that we didn't discuss. Unlike the sales person at the Darcars Volvo dealership who clearly didn't care if we purchased a Volvo or a Jeep. Ralph Bowen was a sheer delight. He is a VERY knowledgeable Jeep Grand Cherokee expert, having worked at this dealership for MANY years. Prior to making our decision, Ralph walked me through all of the features of the car and explained the various Jeep models and their differences. After we made the purchase decision, Ralph meticulously reviewed all of the settings and options as well as the operation of headlights, wipers, etc. He paired my mobile phone to the U Connect system and made certain I was 100% happy before taking delivery. He even programmed my driver's seat to my key fob. I am a very excited and proud 2013 Jeep Grande Cherokee owner. I encourage anyone who is interested in value and exceptional customer service to visit this dealership. More
I had a very positive experience and would recommend this dealership. Neil was extremely attentive and prompt, and everyone I worked with was friendly, professional, and courteous. dealership. Neil was extremely attentive and prompt, and everyone I worked with was friendly, professional, and courteous. More
The best Dealership in DMV hands down. I brought my last 3 cars from them and refuse to deal with any other. Treat u like family. 3 cars from them and refuse to deal with any other. Treat u like family. More
Nick Latif is terrific...personable, knowledgeable and straight-forward. He's more than a sales person...he's a "car guy" with good advice and insight. He was very patient and accommodating. Morris W straight-forward. He's more than a sales person...he's a "car guy" with good advice and insight. He was very patient and accommodating. Morris Williams too is very personable and is very service oriented. He has an in-depth knowledge of the product, and he takes the time (even after hours) to educate the new buyer. More
Gustave Arndt is the best service advisor I've had in some 40 years I've owned a car. Nick Latif was a very easy to deal with straight shooting sales manager who made the whole process simple and plea some 40 years I've owned a car. Nick Latif was a very easy to deal with straight shooting sales manager who made the whole process simple and pleasant. Ralph Bowen was a very well informed sales person. More
My experience at DARCARS of Rockville can be described as PAINLESS. My intent was window shopping because I was driving a 2011 BMW X5 with very low mileage and every conceivable option that came with the X5. PAINLESS. My intent was window shopping because I was driving a 2011 BMW X5 with very low mileage and every conceivable option that came with the X5. I had made a appointment with Mr. Awan the previous week-end and had to cancel. Because it was a Holiday I thought it would be a nice day to kick tires and see what was worth a test drive. After introducing myself, Mr. Awan suggested we road test the particular vehicle I was most interested in. The road test was excellent and few words were spoken by Mr. Awan because he assureded me the Jeep Grand Cherokee would sell itself. Upon our return to the dealer ship and unaounced to me Mr. Awan had my BMW X5 appraised and made me a offer that I was comfortable with and at that point I was ready to buy. I've purchased serveral high-end automobiles from Dealership around the Wash-Metro area and have dealt with the sky is falling type sales pitch but this was PAINLESS and it was all because of Mr. Muhammad Awan. CHEERS! I've spoken to Mr. Awan on two occasions and both time he has responded like we were old friends. Service after the sale is huge and will determine if I do repeat business with a Dealership. So far A++. Mr. Awan is the ultimate professional and is credit to DARCARS and I hope he is around when I shop for the Jeep Diesel. More

