DARCARS Chrysler Dodge Jeep RAM of Rockville

Best New Car buying experience ever! This makes my 7th car purchase. This time I was lucky to have Sunny Shibani as my Sales Consultant. He was extremely helpful and very knowledgable ab This makes my 7th car purchase. This time I was lucky to have Sunny Shibani as my Sales Consultant. He was extremely helpful and very knowledgable about all the cars and Jeeps on their lot and on the DARCARS website. He was professional and friendly. I felt like he was a friend that I had known for years. Sunny did not pressure me into a particular vehicle or price range. He made sure I was happy with my shiny new Jeep and that is was perfect when I took delivery. This was by far, the best new car buying experience ever. I highly recommend this dealership and Sunny. Alan, who handles finances was wonderful to deal with too. No hassle, no pressure. Very informative with good stories. This will be MY dealership going forward. Thank you! More

GREAT SERVICE TEAM/DEALERSHIP I have had nothing but positive experiences here from the start! They are always so accommodating and friendly. Whenever I take my car for service, I have had nothing but positive experiences here from the start! They are always so accommodating and friendly. Whenever I take my car for service, they are always quick to get to it. They are always so thorough in making sure my vehicle is up to standard. No matter what complaint or issue I find with my car, when I come to Darcars, Jose and his team always try to find the root of the issue so they can fix it right away. I would recommend anyone looking for great service to go HERE! More

Great experience...until the sale was completed. Overall my experience was enjoyable. I was able to find a car that I liked at a price that I was happy with. My only complaint is that I was under the Overall my experience was enjoyable. I was able to find a car that I liked at a price that I was happy with. My only complaint is that I was under the impression that the car would be washed AND detailed prior to my purchase (as I asked for it) but after 4+ hours from start to finish it wasn't until I got in the car to leave did I realized it had only been washed on the outside and the crumbs, fingerprints and spare change was going home with me. Other than that the salesman I worked with was very helpful and was aware of my needs. It just felt like once I accepted the claims of my offer my experience declined with the location as a whole (30 minute waits for multiple employees, etc) and I was more than ready to leave by the end of the day. More

Purchase Sunny Shibani is a great representative of the Darcars Dealership. He took the time to show us vehicles on other lots. He is Very Professional! Sunny Shibani is a great representative of the Darcars Dealership. He took the time to show us vehicles on other lots. He is Very Professional! More

Pleasant car buying experience Sunny was a great sales person. Explained everything in detail. He went above and beyond. The finance person was not very attentive and he was busy ta Sunny was a great sales person. Explained everything in detail. He went above and beyond. The finance person was not very attentive and he was busy taking personal calls while helping me, and was not clear in explaining the documents. More

Service with a smile and leaving with one too ! The Chrysler 200C is hands down the most automobile that you can get ,dollar for dollar. My dollars went further at Darcars Chrysler in Rockville,M The Chrysler 200C is hands down the most automobile that you can get ,dollar for dollar. My dollars went further at Darcars Chrysler in Rockville,MD. This car rivals my 2013 Caddie XTS. The goodies and quality are crazy ! IT WAS THERE ! The one I wanted was sitting there calling my name. The color was the first draw..then I looked inside. That's all she wrote. I wanted this one. I was familiar with the rebuild and glad that I waited. This is a great car. Style, QUALITY ,fit and finish, 6 cylinder with a 9 speed transmission. Now the pricing...even still a GREAT value, I had to haggle a little bit. No one pays sticker. We went inside and found out the discounted price with salesman Arthur Oluwole. I tried not to be too excited. However, I needed to bump them down to show who they were dealing with. (I am a long time Darcar customer having bought 4 other cars prior) Well, I got the 'deal' Arthur looking out for me and Tavir signing off on it...I am one happy 200C owner. Yet another great Darcar experience. I would advise shoppers to check out this car, then check out Darcars Chrysler put the 2 together and watch what can happen. Thanks to all who helped us out. Great job. More

These Guys Are The Real Deal!!!!! From the Service Manager to the front-end service team this particular Darcars location is the REAL DEAL!!!!! All that you expect from a major auto From the Service Manager to the front-end service team this particular Darcars location is the REAL DEAL!!!!! All that you expect from a major auto brand dealer. These guys are outrageously genuine and love their work. My line of work requires heavy travel and I could stop at any Chrysler Service Shop along the east cost and I found myself driving two hours off route to have these guys service my vehicle. Thank you More

No Pressure Sales I appreciated the fact that I was out shopping for a car and there was no pressure to buy a car now. They let me take my time. I appreciated the fact that I was out shopping for a car and there was no pressure to buy a car now. They let me take my time. More

After making an appointment, I dropped in to try to have my stereo and airbag warning light serviced. The stereo had mysteriously stopped working the week earlier after being on and off (no power at all) fo my stereo and airbag warning light serviced. The stereo had mysteriously stopped working the week earlier after being on and off (no power at all) for a couple of months. The service worker (not sure if it was Gustave although the photo looks familiar) didn't really seem interested in repairing it and told me that it would be about $500 to replace with a standard unit. Plus labor. I also asked about my airbag light - the wire connecting the passenger seat to the sensor was broken and they would not repair - they said they had to replace the entire unit - he was not sure the price but at least $1K. Well, I drove away and a week later the stereo started working again with no problems. I still have to find some other dealer or service dept to fix the airbag light - I am not paying $1000 to fix a warning light on a vehicle with 195,000 miles. I wish car manufacturers would realize that the service experience is part of the reason you buy their cars. I love the service dept of another Darcars outlet down the street and I am a lot likelier to buy a Nissan in the future because of them. Maybe things will change if Marchionne gets involved, and I would love to buy a new Jeep - but won't unless a local Jeep (/Dodge/Chrysler) dealer can provide better service. More