DARCARS Chrysler Dodge Jeep RAM of Rockville

first renegade trailhawk We purchase our first Jeep renegade trailhawk and Neil Fredrick help us from start to finished and even taking care of some minor issues with the Jeep We purchase our first Jeep renegade trailhawk and Neil Fredrick help us from start to finished and even taking care of some minor issues with the Jeep as making sure it is taken care of by Service which they did!!! Neil is great and we thank him very much for making this a wonderful experience for us. We give him a 10!!! More

Good Service Excellent financing assistance from IJ Gemli. and personal touch after care. He worked all the kinks out and remained steadfast in not only ensuring t Excellent financing assistance from IJ Gemli. and personal touch after care. He worked all the kinks out and remained steadfast in not only ensuring that the deal went through but also making it as comfortable as possible for me and my family. Much appreciated More

Best Sales man/Dealership First off, I would like to thank David Swisher for being the most knowledgable, easy going, and best sales man anyone could ask for. I highly recommen First off, I would like to thank David Swisher for being the most knowledgable, easy going, and best sales man anyone could ask for. I highly recommend anyone who goes to Darcars Chrysler Jeep Dodge Ram of Rockville to look for David Swisher. I guarantee you all will not be disappointed. David knew everything about the car we were looking at, on top of that, we were able to agree quickly on an amazing deal. Darcars in Rockville will always give you an amazing deal on any vehicle you decide to purchase. Once again, I highly recommend anyone looking to purchase a vehicle at Darcars in Rockille to look for David Swisher. More

The best dealership experience Our sales associate David was AMAZING.. He was very thurough and knowledgeable. There is nothing that I hate more then a dealer that rushes just to ge Our sales associate David was AMAZING.. He was very thurough and knowledgeable. There is nothing that I hate more then a dealer that rushes just to get a sale. David was very pleasant and I will forever only buy a car from him as well as recommend friends and family to him and only him. There isn't enough words to explain how grateful my husband and I are to have met Dave. More

Arthur Oluwole The Best Salesman Ever Arthur is an excellent sales person. He is very knowledgeable, courteous and customer oriented. His professional and enthusiastic nature allowed me to Arthur is an excellent sales person. He is very knowledgeable, courteous and customer oriented. His professional and enthusiastic nature allowed me to purchase the BMW I needed. Because of Arthur, I will always recommend DARCARS Chrysler Jeep Dodge Ram of Rockville to my friends and relatives. More

STAY AWAY! Check engine light came on after a week! Bought a Ford Edge with only 44k miles and check engine light came on after ONE WEEK OF PURCHASE. The car was sold with an aftermarket air filter whic Bought a Ford Edge with only 44k miles and check engine light came on after ONE WEEK OF PURCHASE. The car was sold with an aftermarket air filter which voids any guarantee (cost me $2,000) and am now left with a repair of $610 because of the negligence of darcars and they refuse to repair it.The car should have never been sold to me with a broken wiper and arm because it would have never passed MD STATE INSPECTION, I ended up buying the arm and wiper and replacing it myself which I was not happy about it. THEN, the engine mass airflow is contaminated because of a faulty after market air filter diagnosed directly from FORD and DARCARS refused to repair my car. I have never complained in my life about anything i just deal with it, but is beyond bad. I have spoken to numerous dealerships in the area that have assured me as a reputable business and ethics in their industry, they should have handled the situation a lot better instead of ignoring the customer after a faulty cheap piece caused a major damage. this could have been avoided by replacing the air filter with a $15 one but instead chose to use the cheapest possible. Dealership took take responsibility over the matter in some way. Be very careful when dealing with The General Manager, Sales manager and Finance manager (Mr. Sumner) they make promises to follow up and never happens. WHEN BUYING THE CAR THEY ARE VERY HELPFUL BUT AS SOON AS AN ISSUE HAPPENS THEY ARE THROWING EACH OTHER UNDER THE BUS,, DON'T ANSWER CALLS AND BLAME OTHER STAFF MEMBERS. i now have a car with 44k miles that has a check engine light on not even a week into purchase. STAY AWAY-SHADY MD INSPECTION AND WORST CUSTOMER SERVICE REGRET BUYING FROM HERE NO ONE IS WILLING TO HELP AND I WAS TOLD I'M NOT THE FIRST ONE THIS HAPPENS TO/ More

How it is done correctly Showed up at the dealership just as it was closing. The used car manager got us the key to sit in the car to look around. I came back the next day, Showed up at the dealership just as it was closing. The used car manager got us the key to sit in the car to look around. I came back the next day, took the car out for a test drive, came back and started the negotiation process. It got bogged down and lo and behold, the manager from the prior night, George, comes by and smooths things over, makes me feel much better and I buy the car. Thanks George. And the salesperson, Abdul was very nice as well. I also enjoyed my time spent with Allen the finance guy. Thank you. More

Horrible experience with dishonest practices! Working with this dealership was one of the biggest wastes of time ever. We saw a vehicle on the website and contacted the dealership to ensure the pr Working with this dealership was one of the biggest wastes of time ever. We saw a vehicle on the website and contacted the dealership to ensure the price listed on the Internet was accurate. We were assured the price listed was accurate and were referred to a sales associate. We once again questioned the price and we're once again assured the Internet price was not just a gimmick tactic to get individuals to come in. We explained the dynamics of a potential deal with another dealership and the sales associate gave us his word based on preliminary numbers that he could get us into a better deal and encouraged us to make the 2.5 hour drive into the dealership. After about 5 hours at the dealership we learned two things: 1. The Internet price and the price that was entered in the deal worksheet were nowhere close. The Internet price was around 28k, but once the deal was being worked the price magically ended up at around 35k. 2. They were not able to get even remotely close to the payment of the vehicle deal offered by the other dealer, let alone beat it. Not to mention, when we went to get into the first vehicle for a test drive mud was everywhere...on the carpets, on the dash, and even on the seats. The sales associate gave us the explanation that the vehicle had been parked at their other "mud lot" and he didn't think to check it prior to showing it. All in all it was a horrible experience and huge waste of time. BEWARE of false Internet pricing! More

Great place, great people! Very pleased with my experience at DARCARS Rockville! Customer service is great, everyone has been very helpful and very pleasant. Neil Frederick was Very pleased with my experience at DARCARS Rockville! Customer service is great, everyone has been very helpful and very pleasant. Neil Frederick was awesome and answered every annoying question I threw at him, with a smile! I absolutely love my new car and I have been and will continue to spread the word about DARCARS Rockville!! More

best dealership every went to Had a wonderful experience buying my two vehicle's from this dealership i totally recommend this dealership cause they make you feel like family my sa Had a wonderful experience buying my two vehicle's from this dealership i totally recommend this dealership cause they make you feel like family my sale rep was neil and he made everything so smooth him morris and steve. I just want to say it was the best experience of my life after buying two vehicle's they made things so easy and simple and fast highly recommend. More