DARCARS Chrysler Dodge Jeep RAM of Rockville

Ceidrick - Sales First class! Ceidrick was a pleasure to work with in our search for the perfect Grand Cherokee. He listened to exactly what type of vehicle we wante First class! Ceidrick was a pleasure to work with in our search for the perfect Grand Cherokee. He listened to exactly what type of vehicle we wanted and our price range and found it! He is a super nice guy, knows his product, is a straight shooter and makes the whole experience easy. If you are looking for a new Jeep vehicle, call and ask for Ceidrick. Believe me, I spoke with many different dealers and this guy was the best-period. We feel we were able to find the right vehicle, at a very good price and the customer service was excellent. The gentlemen in finance, Morris was also very nice, fast and organized. Really a five star experience. More

Best car buying experience I am an experienced car buyer who just purchased a 2017 Grand Cherokee just a month ago from another dealer with such a bad experience. After loving I am an experienced car buyer who just purchased a 2017 Grand Cherokee just a month ago from another dealer with such a bad experience. After loving my GC purchase I was in the market to get a Jeep Renegade for my wife. Over the last 2 weeks I submitted over 25 internet inquiry from DC Metro area all the way to NJ. I walked out of 2 verbal deals because non of the dealers were honest about their pricing until you walk in to finalize it. They are out there to get you either by your trade in or at the finance department. Being a finance guy that wasn't possible to fool me. I'd say DARCARS Chrysler Jeep Dodge RAM of Rockville wasn't anything like the other ones. After my online inquiry we had a verbal agreement over the phone and I drove to the dealership to finalize the paperworks. Not only they were the best price for my car, they were also honest and upfront. They honored everything we agreed over the phone, my sales consultant Marcellus Blanding was very professional, the car was already cleaned and ready to go when I arrived at the dealership. The sales manager Omar Alani was very clear and upfront about my trade in and the financed out the door amount. On top of all the general manager Ali Mohamadi provided superior customer service from the moment I stepped in the dealership until I left, making sure everything was taking care of. He personally stopped by multiple times to offer his help. The finance department was also clear about everything and the process was very quick compared to my past experiences. I know car buying can be a very frustrating experience but DARCARS made that very pleasant for me and I want to send my special thanks to the General Manager Ali for making my wife dreams come true during this Holiday Season. More

Five stars to Ceidrick Marselin for making my buying experience so enjoyable, he will work hard to get you the car you want. I will recommend him to all my frie to Ceidrick Marselin for making my buying experience so enjoyable, he will work hard to get you the car you want. I will recommend him to all my friends. More

Awesome Customer Service DWM Many thanks to Ceidrick Marselin for making my buying experience so enjoyable, he is a professional, knowledgeable and friendly salesperson. I will re Many thanks to Ceidrick Marselin for making my buying experience so enjoyable, he is a professional, knowledgeable and friendly salesperson. I will recommend him to all my friends. More

Simply the Best Good experience overall. Arthur was very helpful and professional. He made the whole process seamless and there was no pressure at all. If you are loo Good experience overall. Arthur was very helpful and professional. He made the whole process seamless and there was no pressure at all. If you are looking to purchase a vehicle go see Arthur at DARCARS. He is Simply the best! More

Great Customer Servive My wife and I went to Darcars in Rockville MD to purchase our first Jeep and we were thrilled by the excellent customer service we received from Arthu My wife and I went to Darcars in Rockville MD to purchase our first Jeep and we were thrilled by the excellent customer service we received from Arthur Oluwole who is one the sale consultant. Another person who was great with us was Morris More

Outstanding customer service Ceidrick is an outstanding, no pressure salesman, professional, knowledgeable, personable. Couldn't have had a more wonderful experience. Wish there w Ceidrick is an outstanding, no pressure salesman, professional, knowledgeable, personable. Couldn't have had a more wonderful experience. Wish there were more than 5 stars! More

Excellent Experience My name is Andres and thanks to Ceidrick I got my Dodge Charger 2016 best sales man. This is the 4th Vehicle my family and I have bought from him and My name is Andres and thanks to Ceidrick I got my Dodge Charger 2016 best sales man. This is the 4th Vehicle my family and I have bought from him and will continue to send his way. Great service all around. More

Excellent customer service all the way around!!! MARCELLUS BLANDING!! Please ask for him when looking for your next vehicle! I live over an hour away with a Chrysler Jeep Dodge dealership literally r MARCELLUS BLANDING!! Please ask for him when looking for your next vehicle! I live over an hour away with a Chrysler Jeep Dodge dealership literally right next door to me. After speaking with Marcellus over the phone I figured I had to make the trip just to compliment his customer service. I work 7 days a week so I got there 5 minutes before they closed on Sunday. Marcellus met me outside and not once was I made uncomfortable for coming when they closed. Within 10 minutes of arriving everything was set up and I left feeling confident that I made the right choice. The very next day Marcellus called me to let me know the deal was ready and the car was ready. I didn't get off until 7:30pm and arrived at the dealership at 9:05pm. Again I was treated like I was there early in the morning and they had all day for me. I went straight into finance with IJ Jemli. He laughed me through the whole thing and again never once felt uncomfortable. In and out of finance in 30 minutes? That's worth driving over 70 miles for!! I can't thank Marcellus and IJ enough for my new car! Go see MARCELLUS BLANDING!!!! More

Awesome Customer Service! I had never purchased a car before, so I was nervous that I would be taken advantage of since I am a woman. Someone recommended this place to me, so I I had never purchased a car before, so I was nervous that I would be taken advantage of since I am a woman. Someone recommended this place to me, so I went in to check it out. At the door, I was greeted by the Financial Services Manager, IJ Jemli. He was very professional and friendly. I instantly felt comfortable. He offered me a bottle of water and had one of the sales reps take care of me. He would check in on me every now and again to make sure that the sales rep was taking good care of me. I was on a very limited budget, and they were willing to work with me to find something in my price range, with low mileage. The sales rep was patient and gave me time to look around without rushing me at all. There were no gimmicks or sales pushing, so I felt comforted that they had my best interest at heart. I found the perfect vehicle! IJ Jemli worked to get me the best financing possible, and took care of seeing the transaction through until I left in my new car. He went above and beyond his job title. Normally someone like him would just stay in his cozy office on a cold and rainy day, but he didn't hesitate to walk outside to make sure everything was in order. He checked the vehicle inside and out. He made sure that I had a full tank of gas, fully cleaned car, and he even fixed a problem with the license plate holder thing that was broken. That was not his job. He has an office position, but he had no qualms about going into the shop and fixing the thing himself! I was really impressed with the amount of care he put into my purchase. Even after all the papers were signed, he sat with me in the car to help show me all the nifty gadgets and bluetooth. He is a sincere and honest man, and this comes across through his professionalism and work ethic. This was also evident when I saw his communication with the other people who worked there. He also has the type of personality that makes you feel relaxed with him, but he gets his job done. I HIGHLY recommend asking to work with him directly if you are interested in purchasing a car at this location. Btw, he was open to helping me find a car at a different location if need be. He was calm, cool and informative. He took the time to explain the paperwork, and even guided me through what I needed to do with my car insurance. GEICO was giving me a hard time about needing me to turn in my plates before I was able to add this new car onto my coverage, but I handed him my cell phone to talk to GEICO and he took care of it!! This man went WAY above and beyond, and I don't write many reviews on yelp, but this was an experience that I must share! I am SO happy with my car! THANK YOU IJ Jemli! Superb customer service, surpassed my expectations, amazing and enjoyable experience. More