DARCARS Chrysler Dodge Jeep RAM of New Carrollton

I The best customer service. I'm very pleased and happy to say that this is my very first time buying a brand new car, and, Steve made it very comfortable, by helping me, just by I'm very pleased and happy to say that this is my very first time buying a brand new car, and, Steve made it very comfortable, by helping me, just by being patient and professional, he did not rushed me, I told him exactly what kind of car I was looking for and he made sure I got into a car that was suited for me, I felt like I've been knowing him for a very long time, everyone at Darcars was very helpful and friendly, I would definitely recommend someone to Steve Kemp, thank for all you help. More

Awesomeness Brian worked withe to ensure I was extremely please with my service visit. Thank you Brian I'll see you the next time. A Happy Customer WF Brian worked withe to ensure I was extremely please with my service visit. Thank you Brian I'll see you the next time. A Happy Customer WF More

Nyte45 Love the dealership, love the customer service personal, they tried to work with me, on my service Maintanance. Very knowledgeable, the service was fa Love the dealership, love the customer service personal, they tried to work with me, on my service Maintanance. Very knowledgeable, the service was fast my last visit, In by 7:00 am , out by 8:30 am. Many dealer coupons to boot..👍🏿 More

Great service Love all that staff ! They all are very helpful since I been going to them and all are informative with the time and the service needed at hand Love all that staff ! They all are very helpful since I been going to them and all are informative with the time and the service needed at hand More

Excellent Customer Service I met Bryan 2 years ago, an awesome Service Manager. He is kind, respectful and goes above and beyond for his customers. We need more like him. I met Bryan 2 years ago, an awesome Service Manager. He is kind, respectful and goes above and beyond for his customers. We need more like him. More

Absolutely worst experience & Racist I came to trade in my vehicle with sales person Steve. He lied and stated he took a payoff over the phone when my old car company indeed faxed him a q I came to trade in my vehicle with sales person Steve. He lied and stated he took a payoff over the phone when my old car company indeed faxed him a quote. Steve and darcars are still peeing my old car company $800 but they are pushing it on me when STEVE MADE THE MISTAKE AND EVEN LIED. My old car company has the call recorded proving STEVE IS RESPONSIBLE. Do not work with him if you go there. BECAUSE I AM AN AFRICAN AMERICAN WOMAN WITH LUPUS AND CAME WITH MY INFANT DAUGHTER ON A COLD RAINY DAY I WAS TREATED UNFAIRLY AND WILL BE SUING . More

Good Service Mr. Lambert provided good service and descriptions of the variances between Jeep models. Frankie went above and worked hard to obtain a good deal for Mr. Lambert provided good service and descriptions of the variances between Jeep models. Frankie went above and worked hard to obtain a good deal for me. I will be bringing the car back due to a big wrinkle in the leather back seat More

Great deal Although it did take kind of a long time to buy my car, that is to be expected. The staff was friendly and did what it took to close the deal with m Although it did take kind of a long time to buy my car, that is to be expected. The staff was friendly and did what it took to close the deal with me, offering the best deal I could find in the DMV and even a little beyond. They answered all my questions and were patient with me during the signing/ financing part, and didn't try to sell me anything extra or sneak it in. More

Required Warranty Work Took by vehicle three times to get warranty service, Always an excuse to fix I was required to go to a different dealership. STAY AWAY!!, Service Ma Took by vehicle three times to get warranty service, Always an excuse to fix I was required to go to a different dealership. STAY AWAY!!, Service Manager SUCKS!! More

Very Professional!!! Herbert was very professional and knowledgeable. He explained every detail to me about the vehicle and about financing. He made our car buying exper Herbert was very professional and knowledgeable. He explained every detail to me about the vehicle and about financing. He made our car buying experience pleasurable! More