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DARCARS Chrysler Dodge Jeep RAM of Marlow Heights

Suitland, MD

2.7
134 Reviews

5060 Auth Way

Suitland, MD

20746

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Showing 134 reviews

January 26, 2016

they made matters worst Big waste of time, had apt. to get lights fixed because two lights was out left there with no break lights, not sure what they did. More

by amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Jan 27, 2016 -

DARCARS Chrysler Dodge Jeep RAM of Marlow Heights responded

Hi Amanda. I am so sorry to hear this. I would like to have our Service Director look into this and reach out to you. Can you please email me directly at jdobson@DARCARS.com. Thank you.

December 14, 2015

Poor customer service and liars We purchased a 2015 jeep renegade back in Sept and we're told we would be getting a second key and floor mats. After multiple calls and emails I recei More

by mhgoughton
Recommend Dealer
No
Employees Worked With
Kyle Martin, Terry Ferguson
Dec 14, 2015 -

DARCARS Chrysler Dodge Jeep RAM of Marlow Heights responded

Hello Mandy. I am sorry to hear this. I thought we had this all taken care of. Please email me directly at jdobson@DARCARS.com. I will see what I can personally do at this time. Thank you.

July 03, 2015

Do not get your car repaired there DO NOT GET YOUR CAR FIXED THERE.....it may literally cost you serious injury or money. Long story short they claimed to have fixed my brake system iss More

by Gatorboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept.
June 09, 2015

Don't trust to payoff trade-in Purchased a vehicle over 30 days ago and they still have not paid off the trade-in. Worst experience I ever had purchasing a vehicle. More

by dunit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Ferguson
April 18, 2015

DON'T TRUST MARLOW HEIGHTS DODGE - DARCARS I PURCHASED A NEW CAR FROM MARLOW HEIGHTS DODGE (DARCARS). NEVER WILL I PURCHASE A CAR FROM THIS DEALERSHIP, AGAIN. THERE WAS PROBLEMS CAUSED BY THE D More

by beware
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Ferguson
January 06, 2014

My buying Experience at this Dealership was Terrible. My sales person was only interested in making the sale. He lied, told me that my Jeep was a "Black Ops Edition", when in fact it's just an Over Priced More

by DissatisfiedM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Curtis
December 10, 2013

I spent a lot of time looking for a Chrysler 300 and in the end I had experience dealing with at least 6 dealers in the area. Erika, Terry and Darcars were by far the best group to deal with when all was More

by XYXYXY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Ferguson
November 06, 2013

Went to dealership expecting to possibly purchase in 30 to 90 days. My salesman was so upfront and forthcoming and knowledgable that it took me just 2 days to decide to purchase a new vehicle. I felt tha More

by Bfamilyvalues
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
April 22, 2013

Horrible waste of time. I brought it in for 3 things...they only did an oil change, and sat it outside! 4 hrs later they did a road test and STARTED assessment of work 7 hrs later, I'm still here More

by firecop179
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Preston
April 19, 2013

The Sales Manager Farzad Mostofi gave me the real V.I.P. treatment truly, He made my car buying experience very pleasant and keep me informed threw the hole process. Thanks Your Customer for Life Alonzo Rob More

by alonzo2710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farzad Mostofi
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