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DARCARS 355 Toyota

Rockville, MD

3.2
271 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 271 reviews

August 11, 2018

Amazing Service Amazing service and care. He was patient and understanding. He went above and beyond to make sure we got the car we wanted, from entering the dealersh More

by Ry10774261!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mejia
Aug 13, 2018 -

DARCARS 355 Toyota responded

Wonderful! Thank you for the feedback and congratulations on your new car!

August 02, 2018

They Know What They Are Doing! I bring my RAV4 to this DARCARS dealership because they always listen to my concerns and fix the problems. Brendan has joined a strong team! More

by Toyota1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Bart
Aug 07, 2018 -

DARCARS 355 Toyota responded

Thank you!

July 30, 2018

Great experience, amazing service Mr. Mejia was excellent. He took the time to listen to what exactly I was looking for and helped me through out the whole process. He was very knowled More

by Mmontano92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mejia
Aug 07, 2018 -

DARCARS 355 Toyota responded

Thank you so much! We appreciate your business. Enjoy your new car!

July 15, 2018

Paid more than job perfomed. First to arrive service dept. But spent/waited over two hours for job that only took 15 minutes to complete. Was first told service was covered by wa More

by Johndoe1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herbert Carrillo
Jul 16, 2018 -

DARCARS 355 Toyota responded

We are sorry that this was your experience. We will share this review with the service team to see what may have happened. Thank you for your feedback.

July 04, 2018

Good services I have known your service center manager, Bobby Ward for more than ten years. He always provides good services. I am very satisfied with the service More

by BojiHuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ward
Jul 09, 2018 -

DARCARS 355 Toyota responded

Thank you for your repeat business and for recognizing Bobby!

June 21, 2018

Excellent Mr.Harris was courteous ,displayed professional attitude,and very knowledgeable.Most of all , he is very honest. After completion of service , he too More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HAROLD HARRIS
Jun 21, 2018 -

DARCARS 355 Toyota responded

Thank you!!

May 28, 2018

Convenience and Professionalism Nick greeted me as soon as he saw me in the waiting line. He was very professional and walked me through exactly what I could expect during my servici More

by spicybeats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lee
May 29, 2018 -

DARCARS 355 Toyota responded

Thank you!

May 29, 2018 -

DARCARS 355 Toyota responded

Thank you!

May 23, 2018

Don't buy at DAR. After sale service is very poor. Tried to have a simple headlight problem taken care of 3 times with no success. Experience made it clear either they More

by Shop elsewhete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Lee
May 24, 2018 -

DARCARS 355 Toyota responded

We are sorry to hear that this was your experience. We would like to assist. Please email us at customerrelations@darcars.com so that we can look into this matter for you. Thank you, Nicole - Customer Relations

May 04, 2018

Great First-Time Car Buying Experience David Meija at 355 Toyota was a pleasure to work with. He helped guide my wife and I through our first time flying solo on a car purchase, and served More

by NCMerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mejia
May 07, 2018 -

DARCARS 355 Toyota responded

Thank you!

April 20, 2018

Exceptional Service Professional, Courteous, Friendly & Honest!!! We were very satisfied with the service we received. Even the employees we did not personally work with More

by JDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Mehta, David Mejia, JUAN HERBAS
Apr 20, 2018 -

DARCARS 355 Toyota responded

Thank you for taking the time to leave this feedback. We are so happy to hear that you had an exceptional experience!

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