DARCARS 355 Toyota
Rockville, MD
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Service Experience I would like to give AJ Schap an excellent rating for the handling of my car when I take it in for service. As a matter of fact, I have been coming t I would like to give AJ Schap an excellent rating for the handling of my car when I take it in for service. As a matter of fact, I have been coming to the service department at 355 when I had my old 2000 Toyota. I was introduced to AJ and he was very friendly, professional, and understood my concerns I had with my car. When I purchased my now Toyota from from CarMax, I was using CarMax service. I only did about 2 services with CarMax and returned to 355 and AJ. AJ was still the professional person I left. He always provide me with exact information about my Toyota and the time to expect the completion of the job. I had my car serviced on July 1, 2019, and my service experience continued to be the excellent service as the first time I took my 2000 Camry to 355. I love the car wash that is given when the service is completed. The persons doing the cash wash should also be complemented for a job well done. More
I buy a new can I bought A new toyota pathfinder I’ll refer toyota to anyone they are so nice and friendly. I have a great service and i find everything that i was l I bought A new toyota pathfinder I’ll refer toyota to anyone they are so nice and friendly. I have a great service and i find everything that i was looking for . More
Warranty service As always AJ was always the best he's always there for me to take care of my car with or without apppoinment,a reliable person and honest one that can As always AJ was always the best he's always there for me to take care of my car with or without apppoinment,a reliable person and honest one that can be trusted..thanks a lot for being there always--😊😊😊 More
Smooth buying experience I worked with Hugo (sales manager) and Mauricio (sales consultant) on purchasing a new vehicle. Sales process was smooth and easy. Everything was very I worked with Hugo (sales manager) and Mauricio (sales consultant) on purchasing a new vehicle. Sales process was smooth and easy. Everything was very upfront and straight forward. They are both very friendly and professional. High recommend the dealership for anyone looking for a vehicle. More
My highest priority when it comes to purchasing a vehicle. I am very delighted with the level of excellent customer service rendered me by one of your agents name PEPPER WYMAH when I was shopping for a vehicle I am very delighted with the level of excellent customer service rendered me by one of your agents name PEPPER WYMAH when I was shopping for a vehicle. For said reason I will give you a 5* rating. More
Excellent customer service! I just bought my first car ever at this location, and it was absolutely wonderful. Each person that I worked with was kind and informative, and I was I just bought my first car ever at this location, and it was absolutely wonderful. Each person that I worked with was kind and informative, and I was able to get exactly what I wanted. I was even able to purchase a car from another Darcars location! I can't thank PJ and Peter enough- they were really great throughout the whole process. More
Fairy Godmothers If you are in the market for a car, you'd be lucky to cross paths with this team (particularly PJ, George and Odwar!! ). First, they work with a bun If you are in the market for a car, you'd be lucky to cross paths with this team (particularly PJ, George and Odwar!! ). First, they work with a bunch of lots and can get you almost anything you're looking for. Second, they carry themselves and do their job as if they're your own personal fairy godmother taking on your goals as their personal goals, with Kindness, Honesty, and Helpful Expertise. They DEFY the stereotype of the "Used Car Salesman" and turn it on its head!! With them, you can't go wrong. (And I don't typically write online reviews. In fact, this is my first one, ever.) More
I was very pleased with the outstanding customer service My car was totalled couple weeks ago and as soon i informed Toyota about the lost,the sale Manager Eddy Motta contacted Me and had an appointment set My car was totalled couple weeks ago and as soon i informed Toyota about the lost,the sale Manager Eddy Motta contacted Me and had an appointment settle for me. Even though he was not there, the sale Person Noel took good care of me even though it was snowing. I also want to thank PJ Feiz in the Finance department for all his recommendations. I will definitely come back and i will recommend 355 to my families and friends. More
Greatest experience!! Came in greeted with a smile.... sales representative was very knowledgeable of all vehicles I was interested in... I was able to make a quick selecti Came in greeted with a smile.... sales representative was very knowledgeable of all vehicles I was interested in... I was able to make a quick selection which made buying less stressful than I’d imagined. More
Babak did fantastic deal Excellent customer service best place to buy a car specially babak my agent professional seller he welcomed me perfect his appointment scheduling was Excellent customer service best place to buy a car specially babak my agent professional seller he welcomed me perfect his appointment scheduling was awesome he explained the car features perfect and then we had a test drive which was best also for car warranty and all other he explained very very well also Jacob finance guy was fantastic I want to thank them and in future I will definitely deal with them. More