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DARCARS 355 Toyota

Rockville, MD

3.2
271 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 271 reviews

March 11, 2020

Very satisfied with my buying experience Worked with salesman David Z, who was knowledgeable, patient with all my many questions, and attentive without being pushy. By the time I was ready to More

by LeoSal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Z
Mar 14, 2020 -

DARCARS 355 Toyota responded

We couldn’t be happier that David provided you with a great car buying experience. We hope you are enjoying your new Camry, please come back to visit anytime! DARCARS Customer Relations

March 10, 2020

Smooth Car Buying Experience I worked with David G. to purchase a 2019 Toyota Highlander and PJ handled the transaction. It was a smooth process and I appreciated the professional More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David G. , PJ Mehta
Mar 11, 2020 -

DARCARS 355 Toyota responded

Congratulations on your new Toyota Highlander! Thank you for sharing your experience with us. We hope to see you again soon. DARCARS Customer Relations

January 04, 2020

Lifetime Relationships @ 355 Toyota Since under the management of Mr Jorge Gallard, this dealership has made a 360 turn towards service excellence. My family had purchased/leased 7th v More

by David Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Navid Moghrabi, Albert Tsou and Omar Sharkawy, Jorge Gallart, Parviz Heidari, Amea Assemian, Hamid Bashiri, Jay Hajjar, Mahamat Hamid
Jan 10, 2020 -

DARCARS 355 Toyota responded

Wow David, thank you so much for such a wonderful review. We're so happy to hear that you had such a wonderful experience with our team. Thank you for your continued loyalty, we appreciate it so much. Congratulations on your new Camry and we'll see you next time. DARCARS Customer Relations

November 28, 2019

Great Car Shopping Experience! I was shopping for a new car and from the moment that my family walked into the dealership, Pedro was ready to help! He had a constant smile on his fa More

by cruiz214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Chavez
Nov 29, 2019 -

DARCARS 355 Toyota responded

Thank you for taking the time to share this with us. We're thrilled to hear that Pedro provided you with an enjoyable experience. Congrats on your new Toyota and we look forward to serving you again. DARCARS Customer Relations

September 24, 2019

DAVID G. WAS GREAT! Recently, I was in the market for a new car and David made the car buying process very easy he went above and beyond to get me exactly what I wanted f More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david g
Sep 26, 2019 -

DARCARS 355 Toyota responded

Thank you for taking your time to share your experience with us and our community. We appreciate the 5 stars and the recommendation. Congrats on your new vehicle and we look forward to seeing you again soon. DARCARS Customer Relations

September 08, 2019

I need 10 stars please! I've purchased 3 cars from this dealership. I feel like family. They make me feel like family! I just purchased a new 2019 Toyota CH-R 3 days ago. It More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saadi Movassaghi, Payam Marandloui, Seyed Alemohammad, AJ Schap, JUAN HERBAS, SHAUN NINES
Sep 08, 2019 -

DARCARS 355 Toyota responded

Thank you for such a wonderful review. Lee! Yes, Saadi was a wonderful person and we miss him. So happy that you are still being provided a great experience. We appreciate you taking your time to write us this review. We look forward to seeing you again. DARCARS Customer Relations

September 03, 2019

Sales Manager Curses Customer in fron of Other Customers Watch out for a sales rep named Isaac Lobe as he has anger management issues. In front of two other of his customers and many colleagues, Isaac lashed More

by skadoo323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Lobe
Sep 08, 2019 -

DARCARS 355 Toyota responded

Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 800.327.2277 or customerrelations@darcars.com, to speak to us about your experience. Thank you, DARCARS Customer Relations

August 31, 2019

Great customer service This group went above and beyond in helping me make a deal on a new Wrangler. Afterwards I noticed a small ding in the hood. They instantly set up an More

by Wgm5286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Leon
Sep 02, 2019 -

DARCARS 355 Toyota responded

Thank you so much for the 5 stars. We appreciate it!! We are glad to hear that the team took great care of you! We look forward to serving you again. Thanks again, DARCARS Customer Relations

August 11, 2019

So glad to buy a new Camry 2019 from Seyed He is honest,and easy to deal with.He listens to what you need,he showed me several options,then I decided to take the Camry se,and I am glad that I w More

by Mohammad Amini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seyed Alemohammad
Aug 11, 2019 -

DARCARS 355 Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, DARCARS Customer Relations

July 22, 2019

Buy a New Car Firs I called because I hate going into a car dealer because of too much pressure, so this guy name Oscar picked up the call, I said to myself "oh b More

by Rose Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Rivas
Jul 22, 2019 -

DARCARS 355 Toyota responded

Hi there, Thanks for leaving us such a wonderful review. We are glad that you had such a great experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks again, DARCARS Customer Relations

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