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DARCARS 355 Toyota

Rockville, MD

3.2
271 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 271 reviews

December 07, 2020

The sales representatives and general manager were very knowledgeable about the car and helpful with finding the car with the features I wanted. My family has been coming here for years and I look forward More

by Rcbatto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gallart
Dec 08, 2020 -

DARCARS 355 Toyota responded

Thanks for the great review and your recommendation, Iris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

December 03, 2020

I have been looking for a new Toyota Corolla for a while now and ended up being in touch with sales team at 355 Toyota Rockville location. from the beginning itself i was clear on my budget limit and inform More

by MollyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasmin, Alfonso Uribe
Dec 07, 2020 -

DARCARS 355 Toyota responded

Molly - It is never our intention to cause an inconvenience and we sincerely apologize for leaving the wrong impression and we are disheartened to learn that you feel any distrust with our team. We'd like to try to address your concerns properly, and we would appreciate the opportunity to speak with you. We can be reached at customerrelations@darcars.com or 1-800-327-2277. We would like to make things right. Thank you, DARCARS Customer Relations

Dec 07, 2020 -

MollyR responded

Hello Team, I’ve already purchased my vehicle and dont need assistance from you any longer. Addressed to public: do try Fitzgerald at Germantown area, the service there is great of what I experienced, give you great deal and deliver what they promise😊 Daniel McLeod was great help! Good luck with your purchase!

November 26, 2020

Diego was excellent! I am very happy with my used 2020 Honda Insight. He was very knowledgeable and honest. They even offered me a higher price than expected on my trade in! More

by Cornpopsboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Nov 30, 2020 -

DARCARS 355 Toyota responded

So happy to hear that Diego provided you with a great experience. Congrats on your Honda! We look forward to seeing you again.

November 16, 2020

Both Peper Wymah and Payam Marandloui were a great help. They helped me to get the car I wanted at the price I could afford with the add-ons that I wanted and without pushing the add-ons I did not want. More

by SMR73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peper Wymah, Payam Marandloui
Nov 18, 2020 -

DARCARS 355 Toyota responded

Thank you for taking your time to share your experience with us. Congrats on your new Toyota! We hope to see you again soon.

October 31, 2020

Recently I have purchased a RAV4 2021 XLE Premium. The car is great and service provided by Joel is excellent. I am quite satisfied with all the assistance provided More

by Roy John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Munga
Nov 02, 2020 -

DARCARS 355 Toyota responded

Thank you for the 5 stars and congratulations on your new Toyota!

October 29, 2020

Had a very wonderful experience with Pedro Chavez Sales Person. Pedro did an excellent job in providing me with a new car purchase experience. He was attentive and pleasant. Would recommend Pedro to an More

by sarahypmorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sharkawy, Pedro Chavez
Nov 02, 2020 -

DARCARS 355 Toyota responded

We're thrilled to hear that Pedro provided you with a wonderful experience. Congrats on your new Toyota!

September 28, 2020

Great experience purchasing a car from here. Just bought my first Toyota and the sales team took great care of me. Ask for Eddy, Sukhbir or Justin from the sales team If you get there. I highly recommend th More

by gr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sukhbir Singh, Payam Marandloui
Sep 29, 2020 -

DARCARS 355 Toyota responded

Congratulations on your new Toyota! Thank you for sharing your experience with us and thanks for the recommendation. We hope to see you again soon!

September 16, 2020

Excellent service. Santiago Umanzor was very helpful and gave us a very good customer service. We always ask for him when we go there. thanks. More

by Jorge P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Umanzor
Sep 17, 2020 -

DARCARS 355 Toyota responded

Great to hear! Thank you for sharing, Jorge!

September 11, 2020

Recently i just visited 355 toyota , not to buy just to see the tacoma off road but , i end up my visit having a nice tacoma off road double cab . I especially want to thank Mr. Seyed Alemohammad for helpi More

by alexshas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Bashiri, Seyed Alemohammad
Sep 14, 2020 -

DARCARS 355 Toyota responded

Congratulations on your new Toyota! Thank you for sharing your experience with us; we hope to see you again soon.

August 27, 2020

Recently I bought a new Toyota Rav4. I enjoyed working with Seyed Alemohammad on my car purchase and appreciated his candid, no-pressure style. Seyed was professional, knowledgeable and very helpful. He w More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seyed Alemohammad
Aug 27, 2020 -

DARCARS 355 Toyota responded

Congratulations on your new Toyota! Thank you for sharing your experience with us. We're so glad to hear that it was a great car buying experience. We hope to see you again soon. DARCARS Customer Relations