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DARCARS 355 Toyota

Rockville, MD

3.3
274 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 274 reviews

March 26, 2007

Bought a new truck. Sold me a DARCARS service package for $700+ which included free washings and oil changes for the life of the car. I was reluctant, but they guaranteed me spectacular service. I More

by Mark in MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 23, 2007

I had some body work done on my 4-runner from their "competent" body shop and believe me when I tell you I regret it so much. I had the whole front end repaired, yet the job could have been a lot bette More

by bagled68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
February 22, 2007

they are dumb More

by 355sux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
howard
February 22, 2007

THEY ARE DUMB AND CHEAP!! More

by 355sux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
howard
October 12, 2006

Please don't make the same mistake I did: Taking my car to 355 Toyota Body Shop was a very unpleasant experience. NO QUALITY CONTROL / POOR CUSTOMER SERVICE / LACK OF PROFESSIONALISM / DON'T TAKE CUSTOMER More

by happyawayfromyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Sadeghian / Harry Jarian Body shop director and assistant director
October 10, 2006

1-They told me the car will be ready in 4 to 5 BD but they called me to tell me it was ready 8 days later. 2-When I go there to pick up my car it wasn't ready. One of the items in the estimate report wa More

by happyawayfromyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Sadeghian / Harry Jarian Body shop director and assistant director
October 23, 2005

Unlike other posters here, my experience with these folks - as an internet buyer of a new Camry I found on their web site - was pretty decent. Perhaps it helped that I'd already decided on exactly what I wa More

by realoldgeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 19, 2005

It took 3 weeks to order a radio for a Sienna. When the radio came in the customer was not informed. Customer called and was told radio was sent back and would need to be reorderd. No explanation was given More

by dreadlocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Warranty Department
March 12, 2005

(My comments reflect only on the 355 Toyota used car sales department and their service department) <br><br>I'm a little surprised at the poor ratings for this dealership. I bought my '03 ECHO from the More

by amanda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
September 10, 2004

SOMEONE AT THE 355 DEALER WAS HERE AND RATE HIS ON DEALER...NICE TRY...OOP 2.1 IT WAS 1.2 BEFORE. NICE NICE<br>And HERE is my problem with Those WAT DO I NEED TO DO? morons.<br>I had trans problem tha More

by Bpak1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard S Feld
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