DARCARS 355 Toyota

Vehicle service can be difficult since the typical person knows so little about it and it can be so expensive. That's why I LOVE dealing with Dave K. Completely honest and trustworthy, I never feel like he knows so little about it and it can be so expensive. That's why I LOVE dealing with Dave K. Completely honest and trustworthy, I never feel like he's trying to 'sell' me anything. He's just trying to get my Camry Hybrid serviced and back on the road as quickly as possible. I have no doubt his attention and preventitive maintainance have saved me hundreds of dollars over the long term and my car is always running great. He's the ONLY reason I service my car at 355. More

I bought my prior new vehicle, Scion, from 355 Toyota and have been VERY pleased with the service received on that vehicle. After purchasing, I discovered Kevin Higgins worked in the Service Dept. (summers have been VERY pleased with the service received on that vehicle. After purchasing, I discovered Kevin Higgins worked in the Service Dept. (summers while in college). Kevin is a friend of my son. He was always available to advise/assist me on service issues for my Scion. When I was finally ready to purchase my 2011 RAV 4 (I'd been considering a RAV4 for at least the last 1 1/2 years!) I contacted Kevin who then put me in touch with Kirk Saraydaroglu. Both Kirk and Kevin were extremely helpful in guiding me thru my purchase. I can't begin to say enough good things about both of these fine 355 Toyota employees. I always recommend 355 Toyota to family and friends. More

My wife I both have Toyota's and love them and will only My wife I both have Toyota's and love them and will only let 355 Toyota work on them. After being life long residence of Maryland we recently moved My wife I both have Toyota's and love them and will only let 355 Toyota work on them. After being life long residence of Maryland we recently moved from MD to North Carolina. Because of Kevin and his superior customer service and handling of our vehicles over the last several years we will (as we did this past week)drive the 5.5 hrs to MD to have our vehicles serviced by 355 Toyota and Kevin and his team of service people. When you find a winner you stick with them and 355 Toyota and their service manager, Kevin treat us far better then any other dealership we have gone to over the last forty years. Its very refreshing to find such a young person in a place of leadership that demonstrates the kind of customer service that Kevin does. The dealership has empowered its people and it shows. Very satisfied long distance customers, Roy & Sharon Carpenter Hertford, NC More

As soon as I went in at the appointment time all the customer service advisors started looking down or away as if I looked gay. For 5 -7 minutes I stood there with no other customer in sight. They all l customer service advisors started looking down or away as if I looked gay. For 5 -7 minutes I stood there with no other customer in sight. They all looked as if they were scared away to work with me, perhaps by security people. Then, I deliberately stood in front of one of them, a person from Africa (not american-born african american) who I thought will have the guts to work with me. He also looked around, saw nobody was helping me, and reluctantly started to help. Coughing all the time as if I was a lecher. After, I came in a 2nd time a week later, they saw me coming and put in a rookie kid, with red lips, to work with me. He didn't know much and he kept looking around and back for help, to service/help my account. I am very disappointed at Toyota that they don't have the guts to service people who look different. I would rate the experience a 6 or 7/10. More

I could not be happier with the customer service I received. David was so friendly and informative. I appreciate the kind customer service, positive attitude, and willingness to help and explain all o received. David was so friendly and informative. I appreciate the kind customer service, positive attitude, and willingness to help and explain all of the needs of my Toyota! Thank you for a great experience:-) Top notch service and I will be back with no complaints! Thank again. More

Had a wonderful experience with this sales representative. Very friendly and helpful in locating a vehicle and the subsequent delivery of the vehicle following the sale. Probably the best expe representative. Very friendly and helpful in locating a vehicle and the subsequent delivery of the vehicle following the sale. Probably the best experience I have had and I have purchased many vehicles over the years. More

I had a great experience!! Everyone at the dealership was kind and professional. They worked with me to find the car I wanted and to fit it into my budget. I would recommend anyone looking for a new or was kind and professional. They worked with me to find the car I wanted and to fit it into my budget. I would recommend anyone looking for a new or used Toyota to go to 355 Toyota in Rockville. Everyone from the salesperson to the general manager made the car buying experience comfortable and enjoyable! More

The price was amazing, i had not the best credit and was not turned away immediately, all the employees were so nice and helpful, my trade in price was better than any other offer, all of my questions were not turned away immediately, all the employees were so nice and helpful, my trade in price was better than any other offer, all of my questions were answered via email, phone calls, in person, many options were give to give me what i wanted and what was best for me and my family. More

We called most of the dealers in our area. 355 TOYOTA was one of the dealer that gave us a price qoute. Their's was the best of all the dealers in the Washington DC area. When my wife and I went to the deale one of the dealer that gave us a price qoute. Their's was the best of all the dealers in the Washington DC area. When my wife and I went to the dealer to get the car, they were true to their word. We got the car we wanted, and color wanted,and price was great. I would recommend to any who shopping for a car, to check 355 TOYOTA. You will be happy you did. More

I have given these ratings because my experience at 355 Toyota was awesome! I felt extremely comfortable there, and after conducting business felt as if I would come back in the future to do more business. Toyota was awesome! I felt extremely comfortable there, and after conducting business felt as if I would come back in the future to do more business. One of the best in the DC area, HANDS DOWN, if not THE best! More