DARCARS 355 Toyota

Juan was very accommodating and courteous. He listened to why we were looking for a car and ensured our needs were met. His follow up was amazing and kept us in the loop from the moment we walked in the doo why we were looking for a car and ensured our needs were met. His follow up was amazing and kept us in the loop from the moment we walked in the door to the moment we drove off in our Highlander. More

Mr. H. Harris was verry patient with me, he answered all Mr. H. Harris was verry patient with me, he answered all my quenstions, very friendly and understanding of my needs. I am very happy with the serv Mr. H. Harris was verry patient with me, he answered all my quenstions, very friendly and understanding of my needs. I am very happy with the service that Mr. Harris gave me. also the shuttle driver he was friendly and knows the area, it was an incident on 355 going back to pick up my car and he stated "don't warrie I will take a short cut" and he did. Mr. Harris and the driver(don't know his name)are a good asset to Toyota. Thank you Jovita Pena More

Staff was extremely courteous; there was no wait to be served; all questions were answered completely and service was performed in a very timely manner. served; all questions were answered completely and service was performed in a very timely manner. More

My purpose of giving the highest rating of number 5 (Great) is because that's what I received from the telephone call to me personally visiting the dealership. Both PJ and Juan have won my continued b (Great) is because that's what I received from the telephone call to me personally visiting the dealership. Both PJ and Juan have won my continued business and belief in 355 Toyota, not that I had any doubts prior to my purchases. My commitment to 355 Toyota did not start with my new car, 2011 Toyota Scion, but 9 months ago when I purchased a used 2006 Nissan Sentra that was to jump-start in re-establishing my credit and maintaining a good payment history. The car had low miles and I kept the maintenance up on the car. About 1-1/2 weeks ago I had a surge of energy and sent an email to PJ inquiring on financing a new car purchase. Within a few hours, he replied with the necessary information for me to complete and return to him which was done. Upon arriving at the dealership on a Saturday in the blistering heat, I was infused with joy and excitement to see my former salesman, Juan Torres, still working at 355, as well as PJ. I greeted them both with a hug and was so thankful to see them still at 355. Coming paper-ready to do business, allowed my process to be very minimal, less than 2 hours and I was full of excitement and over joyed to be driving away in a brand new 2011 Toyota Scion. Oh yes, I must not forget, James, the finance manager, he was still there too. I am enjoying my car and I constantly get so many compliments on the vehicle. Thanks 355 Toyota for giving me another opportunity in my pursuit of purchasing a new car. Ms. Kathleen Moore More

it's very friendly and good service for this dealership. I would like to recommend more friends and families to get a car from there. I would like to recommend more friends and families to get a car from there. More

I bought the car from this dealership in 2007. At that point, I checked the service rating here and it was not really good at all. Therefore, I went to the Gaithersburg location where it had better rating point, I checked the service rating here and it was not really good at all. Therefore, I went to the Gaithersburg location where it had better rating for service. However, after several visit at that location, I was not happy with their customer service at all. Therefore, I tried 355 service location. The person I met with was David Konstandinidis. I had an excellent experience with him and I walked out very happy. Up to this point, I have been going to 355 for my regular services in Camry. Months ago, they re-designed the whole service department. After this change, not only the service department's structure but the people's attitude and customer service have risen tremendously. Guess what. David has been promoted as the new service manager. This explains the great service across the whole areas, and I am glad management recognized the right person.I hope everyone will keep up the good work here and wish good luck to 355. More

I'd like to leave a review after my fantastic recent experience with the 355 Body shop. My 2010 Corolla was hit in a parking garage and suffered some minor damage. As it turned out, the main repair experience with the 355 Body shop. My 2010 Corolla was hit in a parking garage and suffered some minor damage. As it turned out, the main repair needed was a new bumper cover. I quickly got an estimate and a check from the liable party's insurance company. I contacted 355 and spoke to Nick. We quickly went over my needs and set up a time to drop off the car. I dropped off on Monday morning at 8 am. The repair work was finished on Tuesday at 3:30 pm. Incredible! Nick was able to price match genuine Toyota parts even though the estimate was based off of aftermarket parts. Furthermore, he was able to honor the estimate perfectly- so all I had to do was endorse the check over to them. My car looks great- the repair came back fine and is warranted for the life of the vehicle. I can't say enough how pleased I am with the level of service I received. I would highly recommend Nick and the 355 body shop. More

Going to 355 Toyota a few weeks ago resulted in a great car-buying experience for me - from walking in the door to driving away with my new car that day. Isaac was friendly and extremely helpful in answeri car-buying experience for me - from walking in the door to driving away with my new car that day. Isaac was friendly and extremely helpful in answering all my questions about a couple of different models I was trying to decide between. He was very professional and had a wonderful sales manner - gave me a lot of information but I never felt pressured. Isaac worked together with Todd, sales manager, to get me exactly what I was looking for and at a great price. I've already told several of my friends about my good experience at 355 Toyota - thanks, guys! More

I didn't buy my Scion xD at 355 Toyota but I take it there for service/maintenance. I've been there twice now (5K and 10K service) and am most pleased with the 355 Service Center. They great me and t there for service/maintenance. I've been there twice now (5K and 10K service) and am most pleased with the 355 Service Center. They great me and the door, they treat me with respect, they are pleasant, cheerful and efficient. They service my vehicle just the way I want it to be done and they always go over all details both before and after the vehicle is service. I always wait for my vehicle (even though they have shuttle service) and I'm never kept waiting longer than necessary. I'm so impressed with the Service Center, I'll probably buy my next car at 355 Toyota. More

Dave helped me and my fience with our Toyota vehicles with a smile on his face and a pep in his step. Dave was able to take a very stressful situation and make it much, much easier. He was so helpful a with a smile on his face and a pep in his step. Dave was able to take a very stressful situation and make it much, much easier. He was so helpful and delightful to be around I think I could be serviced by David every day. (wink wink). I can't wait for my car to break down! More