Back

DARCARS 355 Toyota

Rockville, MD

3.2
271 Reviews

15625 Frederick Road

Rockville, MD

20855

Directions

By Type

Showing 271 reviews

February 15, 2013

The most unethical dealership I have dealt with in over 35 years; personifies the reason people hate car salesmen. They sold a 2012 Tacoma “out from underneath me” while I was awaiting payment information More

by jchj
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
alli, Parviz Heidari
September 10, 2012

I have a two Toyota vehicles which I purchased from DARCARS 355 Toyota! I love them both. I have been coming to Darcars for 3 years for service of these vehicles. Ever time I come, from time I get out More

by Jimmy Carrico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Konstandinidis
April 09, 2012

Great customer service. Also, I competed my purchase with three other Toyota dealers and 355 was clearly the most competitive price. PJ was especially patient with me as I changed my mind on the car I More

by ben.viellieu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Mehta, Parviz Heidari, PJ Mehta
April 02, 2012

We had a very positive "buying/trading in" experience from early communication via emails to in-person contact with sales. The atmosphere was very friendly. The buying /financing process wa More

by TLbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Mehta, Alfonso Uribe, Firooz Mozaffar, Firooz Mozaffar, PJ Mehta, Alfonso Uribe
March 21, 2012

Went there for new car last week but the sales doesn't know everything. Everything have to ask his manager. Really waste the time to deal with sales cuz the sales cannot help anything. Then, after visit, More

by perrychung999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2
Oct 24, 2012 -

DARCARS 355 Toyota responded

Dear Mr. Chung, We apologized about the way you feel, sorry it did not exceed your expectations, the Sales Associate must have been a new employee. Also all final offers specially the real low offers that customers make us,they must be accepted and approved by Management. If I can be of any assistance you can contact me personally my name is Jorge Gallart the General Manager of DARCARS 355 Toyota (301)340-0900

February 29, 2012

Our salesman, Faramarz Bairamijamal ( Frank ) was extremely helpful without being overly solicitous. We were impressed by his patience, his knowledge of the vehicles, his good humor and his genuine More

by jsnetschert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faramarz Bairamijamal
December 27, 2011

My experience at 355 Toyota was so awesome! I don't believe I have ever had such a wonderful experience when purchasing a vehicle. The staff, PJ (management), Alex (Finance), and Segun (Sales) was abso More

by ciliny03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ, Alex, and Segun, PJ Mehta
December 07, 2011

My experience at 355 Toyota could not have been better. PJ Mehta and his associates were the best! They treated me with respect from beginning to end and the service was impeccable. This was by far the b More

by gbsToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Mehta, PJ Mehta
November 23, 2011

I gave 355 Toyota Scion the rating I did because the service was truly amazing. PJ really went above and beyond in assisting me to find the right bank and financing options. I was enrolled in the Grad More

by smorales200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Carbajal, PJ Mehta, PJ Mehta
November 23, 2011

IM EXTREMELY HAPPY WITH MY PURCHASE,I could have not asked for a better vehicle. I APPRECIATE THE GREAT HELP!!!! MY CAR IS GREAT ON GAS ;) More

by DCSaucedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ , ALFONSO & JAMES, PJ Mehta, Alfonso Uribe
...
20
...