DARCARS 355 Toyota
Rockville, MD
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The most unethical dealership I have dealt with in over 35 years; personifies the reason people hate car salesmen. They sold a 2012 Tacoma “out from underneath me” while I was awaiting payment information 35 years; personifies the reason people hate car salesmen. They sold a 2012 Tacoma “out from underneath me” while I was awaiting payment information from the sales manager – including the use of a credit card transaction to hold the aforementioned vehicle. Stall tactics are utilized by this group to avoid having to work for the buyer . Deplorable communication, substandard follow-up and no customer courtesy shown to potential customers. Beware of this dealership More
I have a two Toyota vehicles which I purchased from DARCARS 355 Toyota! I love them both. I have been coming to Darcars for 3 years for service of these vehicles. Ever time I come, from time I get out DARCARS 355 Toyota! I love them both. I have been coming to Darcars for 3 years for service of these vehicles. Ever time I come, from time I get out my car I'm immediately greated with a warm hand. I want to think David Konstandinidis, for his promp write up, fast service servies of my Toyota truck today. Quick! and I was in and out in less than an hour! Love the price of the oil,filter and tire roatation! Thanks David Great waiting room! Time flew by with the free Internet Service. Great Dealership! More
Great customer service. Also, I competed my purchase with three other Toyota dealers and 355 was clearly the most competitive price. PJ was especially patient with me as I changed my mind on the car I with three other Toyota dealers and 355 was clearly the most competitive price. PJ was especially patient with me as I changed my mind on the car I wanted in mid-stream. More
We had a very positive "buying/trading in" experience from early communication via emails to in-person contact with sales. The atmosphere was very friendly. The buying /financing process wa experience from early communication via emails to in-person contact with sales. The atmosphere was very friendly. The buying /financing process was done in a timely manner. More
Went there for new car last week but the sales doesn't know everything. Everything have to ask his manager. Really waste the time to deal with sales cuz the sales cannot help anything. Then, after visit, know everything. Everything have to ask his manager. Really waste the time to deal with sales cuz the sales cannot help anything. Then, after visit, they will keep calling you "at least" twice a day. I will call this is a "Telephone Harassment." Really don't like this way to sale! I won't recommend this dealership to my friends. More
Our salesman, Faramarz Bairamijamal ( Frank ) was extremely helpful without being overly solicitous. We were impressed by his patience, his knowledge of the vehicles, his good humor and his genuine extremely helpful without being overly solicitous. We were impressed by his patience, his knowledge of the vehicles, his good humor and his genuine interest in helping us to find the right car. The dealership itself was not overly complicated nor did it prolong the process unnecessarily of closing the deal. This we also very much appreciated. The purchase of our truck was a pleasure from beginning to end. More
My experience at 355 Toyota was so awesome! I don't believe I have ever had such a wonderful experience when purchasing a vehicle. The staff, PJ (management), Alex (Finance), and Segun (Sales) was abso believe I have ever had such a wonderful experience when purchasing a vehicle. The staff, PJ (management), Alex (Finance), and Segun (Sales) was absolutely amazing. They went above and beyond to explain everything from vehicle options, warranty options, and best of all, repairing any and everything I was not completely satisfied with. I don't believe I have ever seen a team take such pride in customer service as these three men. I am grateful to have purchased my vehicle from this dealership, and will tell everyone I know about my experience there. 355 Toyota takes the phrase "quality and excellence" to another level; its no wonder you are such a successful business! Thank you! Best regards, Ciliny Alce #1 FAN!!! More
My experience at 355 Toyota could not have been better. PJ Mehta and his associates were the best! They treated me with respect from beginning to end and the service was impeccable. This was by far the b PJ Mehta and his associates were the best! They treated me with respect from beginning to end and the service was impeccable. This was by far the best car-buying experience I've ever had. More
I gave 355 Toyota Scion the rating I did because the service was truly amazing. PJ really went above and beyond in assisting me to find the right bank and financing options. I was enrolled in the Grad service was truly amazing. PJ really went above and beyond in assisting me to find the right bank and financing options. I was enrolled in the Graduate Program through Toyota Scion and the lease to buy option works out quite well for me and fits my financial situation perfectly. Moises was very thorough in describing how the vehicle works and answered each question I had with an immense amount of knowledge. The car drives well, and my 2012 Scion xD has made me indescribably happy. The car had a reasonable price and has great amenities. I will gladly and always refer my closest friends and family to these awesome and smart gentlemen. I truly felt comfortable with them and my purchase. I did not feel pressured, and I really admire that. As a matter of a fact, I've decided to include an e-mail I sent the guys when asked how everything is running, please see below... "I'm absolutely thrilled with my new Scion xD. The ride is smooth and it handles great in anytype of weather so far. I'm extremely happy with the purchase and the program I'm enrolled in. The wonderful service at Toyota Scion surpassed my expectations. You and PJ are wonderful! Excellent job guys, I'll be more than happy to refer my friends and family to you both! :) Have a happy and safe Thanksgiving. You all deserve the best!" More
IM EXTREMELY HAPPY WITH MY PURCHASE,I could have not asked for a better vehicle. I APPRECIATE THE GREAT HELP!!!! MY CAR IS GREAT ON GAS ;) asked for a better vehicle. I APPRECIATE THE GREAT HELP!!!! MY CAR IS GREAT ON GAS ;) More