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DARCARS 355 Toyota

Rockville, MD

3.2
271 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 271 reviews

April 25, 2022

Kevin P. is an asset for this company, make the process easy I was able to ask all the questions I had, financing rep was also awesome.i had diligent people t More

by Bella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin P, Delmer Navarro, Parham (PJ) Feiz
Apr 26, 2022 -

DARCARS 355 Toyota responded

Kevin and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts, Bella. Many thanks from all of us here, and we wish you safe travels until we see you next!

February 02, 2022

Worst experience buying a car in my life. 355 Toyota is a Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we wou More

by Dr.22mk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Hajjar, PJ Mehta, Seyed Alemohammad, Alfonso Uribe, Navid Mogharabi, Albert Tsou, Sukhbir Singh, Jacobo Rivas, Parham (PJ) Feiz
Feb 02, 2022 -

DARCARS 355 Toyota responded

Hello, as I mentioned on your other review: this is a very concerning review to receive. We would appreciate if you would contact our customer care team by calling 800.327.2277 or emailing customerrelations@darcars.com so we can learn more about your experience.

Feb 03, 2022 -

Dr.22mk responded

Went to the Dealership and The managers did not slove any problems and they said overcharging and cheating customers is the new way they will be doing business from now on. I do not recommend 355 toyota for new or used cars at all or will ever do business with. The Method to Overcharge Cheat customers with $5,000- $13,000 Dealer Scam markups over msrp. Is a complete lack of honest way to do business and no longer wroth to ever do business with. the most overpriced dealership in Maryland. Never Buy or recommend 355 Toyota to Anyone!

November 16, 2021

Mr. Behdad Fanaza was Professinal, kind, and extremely Mr. Behdad Fanaza was Professinal, kind, and extremely patient. He was straight from the beginning, answered all our questions and helped us as much More

by teimooria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Behdad Fanazad
Nov 18, 2021 -

DARCARS 355 Toyota responded

Thanks for the wonderful review and recommendation. We hope to see you again soon.

October 14, 2021

Ask for German Gochez, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’r More

by Katterin Osorto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Osorto, Jacobo Rivas
Oct 15, 2021 -

DARCARS 355 Toyota responded

Thanks so much for your wonderful review and recommendationl, Katterin. We really appreciate it. Congrats on your new Toyota, we hope to see you again soon.

August 12, 2021

I just had a car accident. We need to find a car that fits for our family going to be four this January. We are so blessed and thankful for the life of our dealer agent Sukhbir Singh. He help us to get t More

by starmendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukhbir Singh
Aug 13, 2021 -

DARCARS 355 Toyota responded

Thank you for the rating and recomendation. We're glad to hear that Sukbir went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know. Thank you.

March 24, 2021

As we were looking at a 2021 RAV4 Limited in the sales lot, Kelly Shields walked up to us to see if we needed help. We knew she was the salesperson for us as soon as we met her. She is so nice, respectfu More

by susiesunshyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Shields, Eric in Finance
Mar 24, 2021 -

DARCARS 355 Toyota responded

We really appreciate you taking your time to leave us this review. We're so happy to hear that Kelly was nice and respectful and easy to work with. We hope to see you again soon.

March 08, 2021

competitive pricing; friendly service; Suki is great. Check him out. their facility is clean with a great repertory of new and used cars. They are willing to negotiate with customers. More

by xalu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suki, Hamid Bashiri
Mar 09, 2021 -

DARCARS 355 Toyota responded

Thank you for the wonderful review! We hope to see you again soon.

March 01, 2021

The service was a bit spotty. PJ (used car sales manager) took my initial call, and was very helpful on the phone. In fact, he made me want to come in to buy a car. Diego was my salesman and was v More

by littlepeter2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego- good, Hamid Bashiri, PJ Mehta
January 31, 2021

I very much recommend, I am very satisfied with the service, since the moment we got into the dealer Mr. Joel Gaolou attended us, showing us many different vehicles styles with a variety of options. More

by Elisbeth.Monroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel gaoulou
Feb 01, 2021 -

DARCARS 355 Toyota responded

Thanks so much for your review and recommendation. We hope to see you again soon.

January 01, 2021

Behdad was my sales consultant. He understand very well, what is my needs. I am very happy of the deal I get to buy my corolla hybrid 2021. More

by Alexandre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Behdad Fanazad, Hamid Bashiri
Jan 04, 2021 -

DARCARS 355 Toyota responded

Thank you for sharing your experience and congrats on your new Toyota!

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