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DARCARS 355 Toyota
Rockville, MD
274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 274 reviews
July 08, 2022
Darcars 355 toyota of Rockville is the worst place to buy a car!!! I had to take my business somewhere else because I did not experience the customer service everyone raves about on here. Lack of care and pr a car!!! I had to take my business somewhere else because I did not experience the customer service everyone raves about on here. Lack of care and professional behavior is what I experienced. Two mad workers; a salesman I think I overhear someone say his name was Oscar and the young lady by the offices, I was told by a salesman say she is Marsaya, were arguing for a lengthy time over intimate and personal problems. I waited and wait…. and waited…… for them to finish yelling at each other. I was not once paid attention to or even asked if there was anything I needed. It’s a dealership, come on now!!! As soon as I was approaching the young lady with my tags and titles question she gave me a look with attitude. I thought that was ridiculous and left. The conflict of interest in this dealership is the last thing any customer should notice and(or) experience. NOT ONE customer should be able to overhear and know what the argument is about because of how loud both of them were being. No one else was doing anything about them arguing loudly in the middle of the dealership. I WILL NOT be recommending this dealership to my colleagues, family or friends. The unprofessionalism I saw was inconsiderate, discomforting and disappointing!!!! The plan was to buy my husband the 2022 toyota tundra outside of the dealership for two reasons. One. the good reviews here and from colleagues, family and friends. Two. my husband wanted that specific 2022 toyota tundra. It was going to be his Father’s Day gift. The nonsense is ridiculous!!!! The only good service I got was from the salesman who told me who to take my question of tags and title to. More
by Liana
May 23, 2022
They have outstanding service all over dealerships. Really professional fast reliable friendly most importantly they know what they are doing. I really love to go there every time and know that my car Really professional fast reliable friendly most importantly they know what they are doing. I really love to go there every time and know that my car is in safe hand More
by Nyamjargal
Employees Worked With
AJ Schap, Bobby Ward, Walter Cruz, ENRIQUE GUZMAN, JUAN HERBAS, Nick Lee, SHAUN NINES, Sydney Foster
April 25, 2022
Kevin P. is an asset for this company, make the process easy I was able to ask all the questions I had, financing rep was also awesome.i had diligent people t is an asset for this company, make the process easy I was able to ask all the questions I had, financing rep was also awesome.i had diligent people that make the process easier.well done there!! More
by Bella
Employees Worked With
Kevin P, Delmer Navarro, Parham (PJ) Feiz
February 02, 2022
Worst experience buying a car in my life. 355 Toyota is a Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we wou Bait and switch, lies, threats, broken promises and wasting time are what we experienced. If we had had other options for the car we wanted, we would have taken them. I don't think they are too different than other dealerships during the pandemic, but they certainly aren't better. I look forward to the day when buying a car did not involve dealing with people like this. The worst Sales manager in maryland. Overpriced and Hidden scam fees. More
by Dr.22mk
Employees Worked With
Jay Hajjar, PJ Mehta, Seyed Alemohammad, Alfonso Uribe, Navid Mogharabi, Albert Tsou, Sukhbir Singh, Jacobo Rivas, Parham (PJ) Feiz
November 16, 2021
Mr. Behdad Fanaza was Professinal, kind, and extremely Mr. Behdad Fanaza was Professinal, kind, and extremely patient. He was straight from the beginning, answered all our questions and helped us as much Mr. Behdad Fanaza was Professinal, kind, and extremely patient. He was straight from the beginning, answered all our questions and helped us as much as he could, and really went above and beyond to secure our desired car and ensure top quality. Excellent service and highly recommend. More
by teimooria
Employees Worked With
Behdad Fanazad
October 14, 2021
Ask for German Gochez, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’r makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. I would 100% recommend getting you car with German Gochez Jacobo is the best finance man! He did his best to give us the best interest and get us the best price. More
by Katterin Osorto
Employees Worked With
German Osorto, Jacobo Rivas
August 12, 2021
I just had a car accident. We need to find a car that fits for our family going to be four this January. We are so blessed and thankful for the life of our dealer agent Sukhbir Singh. He help us to get t fits for our family going to be four this January. We are so blessed and thankful for the life of our dealer agent Sukhbir Singh. He help us to get the every month rate in the highlander car that my husband like. We learned from him ideas in getting new car. He is very patient and approachable. Thank you Suki. We are enjoying the new car now. We will never forget this experienced and for sure we will comeback here next time we want to get another car... Highly recommended. More
by starmendoza
Employees Worked With
Sukhbir Singh
March 24, 2021
As we were looking at a 2021 RAV4 Limited in the sales lot, Kelly Shields walked up to us to see if we needed help. We knew she was the salesperson for us as soon as we met her. She is so nice, respectfu lot, Kelly Shields walked up to us to see if we needed help. We knew she was the salesperson for us as soon as we met her. She is so nice, respectful, not pushy, helpful and knowledgeable. She was so very easy to work with and we drove off with that new RAV4 in a few hours. We were satisfied with the trade-in amount we were given for our 2010 RAV4 Limited. I recommend Kelly Shields for any new car purchase you are considering. She is a joy to work with and definitely blessed our experience and our day! More
by susiesunshyn
Employees Worked With
Kelly Shields, Eric in Finance
March 08, 2021
competitive pricing; friendly service; Suki is great. Check him out. their facility is clean with a great repertory of new and used cars. They are willing to negotiate with customers. Check him out. their facility is clean with a great repertory of new and used cars. They are willing to negotiate with customers. More
by xalu
Employees Worked With
Suki, Hamid Bashiri
