DARCARS 355 Toyota
Rockville, MD
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Great Experience Buying Used 2015 Camry I was looking for a used Toyota. David was friendly and suggested I test drive a few models to narrow down the cars I was interested in. He was patien I was looking for a used Toyota. David was friendly and suggested I test drive a few models to narrow down the cars I was interested in. He was patient and gave me all the time I wanted to figure out which car I liked best. He then helped us get the best price. Firooz was also great to us. We have worked with him before, and he continues to take really good care of us. More
I Drove Away With A Smile!! I started my search in VA but but felt they just wanted to sell a car. I decided to go to MD to look at cars. That is when I met Odwar Brizuela at DA I started my search in VA but but felt they just wanted to sell a car. I decided to go to MD to look at cars. That is when I met Odwar Brizuela at DARCAR 355Toyota. He was wonderful!!!! He immediately put me at ease on the phone. When we met I knew I would not be frustrated with my shopping experience, as I had been the past month. This car was a 70th birthday present to myself. Happy Birthday to me and thank you Odwar.... That's me smiling in the picture with my 2013 RAV4.. More
An expensive sticky issue I went to see Mr. Konstandinidis with a serious problem on my Toyota. One of these "bad luck" things that can happen. I discussed the problem with him I went to see Mr. Konstandinidis with a serious problem on my Toyota. One of these "bad luck" things that can happen. I discussed the problem with him to see if he could help in anyway. Toyota had no contractual obligation towards me but they worked really hard to find a way to help me out. The problem was promptly resolve to my satisfaction (and quite frankly, amazement). I was happy that Mr. Konstandinidis listen to me carefully (I am a woman and going to dealership is always a bit nerve-wracking, at least to me). I really felt that I was treated with respect and understanding. More
Excellent performance! Harold is an extremely kind man. He went above and beyond to help me fix my car. Make my day easier, so I could get to work. I really appreciate it Harold is an extremely kind man. He went above and beyond to help me fix my car. Make my day easier, so I could get to work. I really appreciate it . Thank you! Harold, Sincerely Stacy Taylor More
Knowledgeable, helpful, honest For a first time buying a car, this could not have gone better. Daivd was very helpful in having then car ready to go when I arrived to drive, as well For a first time buying a car, this could not have gone better. Daivd was very helpful in having then car ready to go when I arrived to drive, as well as discussing the car as we drove. Hamid was quick, smart, and receptive in setting up financing and finalizing the buying of the car. I felt as if I was treated honestly and with respect by both members of the staff, and would definitely refer them to friends. More
Thx Noel and Omar for a professional, hassle-free experience Last week I purchased a new Tacoma Limited edition and was very pleased with my experience. When I walked in I was greeted by Noel who showed me the t Last week I purchased a new Tacoma Limited edition and was very pleased with my experience. When I walked in I was greeted by Noel who showed me the truck and was very knowledgeable, which is kinda surprising, since trucks are probably not the bread and butter of this dealership. After a few questions, Noel handed me the keys for a "go have fun" test drive. Neither Noel, or the finance guy Omar pressured me during the experience, and both were very reasonable in response to my needs. These guys get my full endorsement! More
Excellent service on my Toyota Sienna vehicle! I brought my Toyota Sienna in for service today and worked with Mr. Harold Harris, assistant service manager. He reviewed and explained the needed ser I brought my Toyota Sienna in for service today and worked with Mr. Harold Harris, assistant service manager. He reviewed and explained the needed service on my Toyota vehicle and handled everything extremely well. I was impressed with his outstanding knowledge of the areas of my vehicle needing service. He was very polite and attentive to my service needs and I was extremely pleased with the quality of service performed. While I was waiting for Mr. Harris to gather data on my vehicle, Service Director David Konstandinidis, stopped and greeted me warmly. With all the customers he must deal with he recognized me from my earlier visits, called me by name and offered his assistance if needed. I have nothing but five stars "plus" for the caring and friendly way I have been treated by the service folks at 355 Toyota and, in particular, by the outstanding treatment by Mr. Harold Harris. The quality of service is outstanding and I will be returning to 355 Toyota for service as needed! Sincerely, George Haney More
great customer service Odwar and Peter were great, they were both very nice and helpful to me and my family. I will highly recommend them both to anyone looking to buy a Odwar and Peter were great, they were both very nice and helpful to me and my family. I will highly recommend them both to anyone looking to buy a car. More
Great Car Buying Experience PJ was great, he really knew his stuff! He was great to work with, very professional. I will absolutely recommend him to my friends and family! Also, PJ was great, he really knew his stuff! He was great to work with, very professional. I will absolutely recommend him to my friends and family! Also, David and Navid were great as well. Truly a great car buying experience, thank you! More
Top-notch customer service! I'm extremely satisfied with the excellent customer service I received since the moment I walked in with my parents (I didn't get the name of the team I'm extremely satisfied with the excellent customer service I received since the moment I walked in with my parents (I didn't get the name of the team member who greeted us, but he did so with a smile). We then sat down with Mr. Brizuela who was very knowledgeable, attentive to our needs, and friendly. Because English isn't my parents' native language, it was important to me that they understood everything and were part of the process, so I very much appreciated that Mr. Brizuela was fully bilingual (Spanish-English) and culturally proficient. Once we went over to the financing department, Mr. Marandlouie, was extremely competent and gracious. He explained to us everything in detail and answered all our questions. Darcars was the first stop, and I'm glad it was the last one as I'm very happy with my car and the service we received. Gracias! More