DARCARS 355 Toyota

Excellent service for first time buyers Sales and finance team were very good. I bought 2014 corolla, the process was petty smooth. It would have been great had they fixed some scratches on Sales and finance team were very good. I bought 2014 corolla, the process was petty smooth. It would have been great had they fixed some scratches on the body. More

Great Customer Service Purchased a used 2014 Toyota Corolla back in February and I was helped by the salesman and so as the manager named PJ Mehta. Everything went smooth e Purchased a used 2014 Toyota Corolla back in February and I was helped by the salesman and so as the manager named PJ Mehta. Everything went smooth except when I was given the keys...apprarently I was told that the previous owner has not returned the spare keys yet and I should get them once I pick up my tags. Three weeks came and I have not heard from them about the tags so I decided to call myself and check. The tags actually came two weeks after and it was just sitting at their office without notifying me. I found this out because the dates that it was recieved was showing on their filing cabinet. I again met my saleman at the used car office and he help me install the tags. As soon as I ask for the spare keys he told me that the previous owner never returned it. This is when I asked again PJ and he told me that they unfortunately do not have control on this and that I will just either pay for one if I really want them. At this point I was unhappy cause everything got switch...so he said that he can work on something out in terms of the cost since I also complained about the tags that was just sitting with no notification. I felt that they just want the money upfront and care less after they got you sold. Then pj offered me a discounted cost on the spare key and said he will work on the cost once he placed the order for the service center. The part came in and when I decided to schedule an appointment after 5 months I was told that there was no notes on the adjustment cost and I will have to pay atleast $300 just for the programming. Front desk person said that PJ was at the meeting until 10am to verify something since I said that they should have notes about discounted cost...so I waited and when I finally showed up around 10:20am with no follow-up call; guy said that there no notes at all. I tried to call Pj's desk but someone answered instead and told me that pj wont come in until 1pm. I went again and told the front desk person that someone said that he wont be in until 1pm...so who did you confirm this to? He replied and I dont really know. This whole thing became a disaster so I said forget about it. I even emailed Pj Mehta about the current situation but never heard from him at all. I wish that from the begging the sense of urgency is being in placed and the customer service is being executed all thruout the sales. Unfortunately it stopped right away once you sign the papers. I hope this wont happen to any of the people who is trying to buy a new/used car at this pace. ***updated** I had a call right away to escalate the issue and was so thankful that this will be resolve soon. More

Great service MrMr. Ward always goes above and beyond in explaining what is need to your car as well as ensure you understand what is being done. He ensures you ar MrMr. Ward always goes above and beyond in explaining what is need to your car as well as ensure you understand what is being done. He ensures you are satisfied with all work completed. As well as recommended future possible service needs to ensure your vehicle continues to run smoothly. More

Great experience for a first time buyer David was super helpful! I would like to thank him and his manager for making this a great experience as I was a first time car owner! He was patient David was super helpful! I would like to thank him and his manager for making this a great experience as I was a first time car owner! He was patient and diligent with finding the car I wanted and worked with the budget! I will definitely be referring people to him! More

2017 RAV4 I have purchased cars from PJ at 355 Toyota in the past for myself and family members. He, and his staff ( Peter and Hassan ) were very helpful in sho I have purchased cars from PJ at 355 Toyota in the past for myself and family members. He, and his staff ( Peter and Hassan ) were very helpful in showcasing different cars I had shortlisted to test drive - relatively new used cars with low mileage...as good as new practically. Their knowledge and ability to give me an excellent rate and pricing on my RAV4 was a smooth experience. Highly recommend them! - Syed More

Great Happy toyota loyal customer. Great service and experience at this dealerships. Professional staff. Appreciate all the assistance provided including fi Happy toyota loyal customer. Great service and experience at this dealerships. Professional staff. Appreciate all the assistance provided including financing options. Will recommend to friends. More

Looking for used MDX I was looking to trade in my Camry for used MDX and David who was out consultant want able to find one. Sure enough he was able to find the perfect on I was looking to trade in my Camry for used MDX and David who was out consultant want able to find one. Sure enough he was able to find the perfect one! I want to appreciate him and his manager for having the patience for the long process of trading our vehicle for the MDX we wanted. Also shoutout to Navin who works in the financial department was able to find us an affordable rate and payment. From the beginning to the end it was great customer service, great team guys and keep it up! More

I love my Honda Civic!❤ I went to this dealer for a Corolla S but Odward canvinced me into getting a Honda Civic 2014. I Love it. This was my first time buying a car and hone I went to this dealer for a Corolla S but Odward canvinced me into getting a Honda Civic 2014. I Love it. This was my first time buying a car and honestly it has been the best! Thank you Odward! I will totally recommend this delership! Everyone was very nice with me. Great costumer service! More

A great and easy experience buying a Tacoma I was in the market for a new truck and after doing some research, I saw 355 Toyota had a good selection. David greeted us right away and was more th I was in the market for a new truck and after doing some research, I saw 355 Toyota had a good selection. David greeted us right away and was more than happy to sit and listen to what I wanted and what I was looking for. He showed me their inventory and thoroughly explained all the features. I was able to test drive a few trucks and finally made a purchase of a Tacoma. David really helped narrow down my choice and helped pick the perfect truck for me, making the whole experience easy and fast. I highly recommend David Meija and 355 Toyota if you are looking to purchase a new car or truck. Thank you David! More

Darcars will scam you and rip you off Went in for covered service and ended up with almost $1000 in unnecessary charges. Fraudulent, dishonest, and aggressive tactics by the service depar Went in for covered service and ended up with almost $1000 in unnecessary charges. Fraudulent, dishonest, and aggressive tactics by the service department. Run away from Darcars. Your money is better spent almost anywhere else. I have owned many other cars and been to many dealers, and Darcars 355 is by far the worst. When I called to discuss my issues on 2 separate occasions, the manager would not take my call. I left two messages and was never called. I will never come here again. I hope you will learn from my experience. More