DARCARS 355 Toyota

Happy customer. When I visited Toyota 355 I was so happy the service I get. The employ who work there are very friendly and helpful. Especially odwar and Omar thank y When I visited Toyota 355 I was so happy the service I get. The employ who work there are very friendly and helpful. Especially odwar and Omar thank you so much. More

Harold very knowledgable and helpful Good service, on time , all my concerns were addressed and documented. I would recommend this location to my friends, although is far away from my wor Good service, on time , all my concerns were addressed and documented. I would recommend this location to my friends, although is far away from my work still come here have been bringing my car here for over ten years. More

David Mejia is the VERY BEST - Made our Dreams Come True!! When I first arrived at Toyota 355 I was greeted by David who did not come up to me in an abrupt way like many sales representatives at a dealership. When I first arrived at Toyota 355 I was greeted by David who did not come up to me in an abrupt way like many sales representatives at a dealership. David was extremely kind, understanding, and knowledgeable about the vehicles on the lot. He was not pushy or abrasive as I have experienced in so many dealerships. David made my fiancé and I feel comfortable and while we looked for a vehicle. His honestly was what truly made him one of a kind, he worked with us with the financing instead of just pushing us to another person. David made sure until the very end, and up until now that we were comfortable and with our new vehicle. Having owned four vehicles already I have to say that this was the first time I loved the process of working with the salesmen because David honestly cared about the quality and customer service he provided. I plan to work with him on all my future purchases and recommend him to everyone I know. Thank you David for an amazing life changing experiencing for our growing family. More

Above and beyond I had a highly positive experience with David Mejia in late December. From my first outreach to the day I purchased the car, David was never pushy and I had a highly positive experience with David Mejia in late December. From my first outreach to the day I purchased the car, David was never pushy and answered my questions with professionalism and respect. A few days after my purchase, David went out of his way to assist me with a clerical error, which I sincerely appreciated as it saved me a trip back to the dealership in the middle of the workweek. Thanks David! More

This dealer is your BEST bet Most reliable dealer ever! They work with you and make sure you get what is that you want! Thank you Darcars Toyota!!!!! I’m very happy!! Most reliable dealer ever! They work with you and make sure you get what is that you want! Thank you Darcars Toyota!!!!! I’m very happy!! More

Dishonest and deceitful experience On 11/30/17 I booked an appointment with 355 Toyota in Rockville, MD. This was intended to be an appointment for an oil change, tire pressure check an On 11/30/17 I booked an appointment with 355 Toyota in Rockville, MD. This was intended to be an appointment for an oil change, tire pressure check and headlight refurbishment. I had been quoted a price of $150.00 over the phone by the person that handled my August service. When I arrived I was informed that the price for the headlight refurbishment would be $250.00. There was no digital record of Toyota telling me that I needed a refurbishment on the headlights. The representative that was sitting next to the young man that I was talking to said he would pull the hard copy. When he found the hard copy, he said yes, we have it here and it was quoted at $250. When I looked at the hard copy, the price that was originally quoted had been scratched out and replaced by $250.00. I found this whole process dishonest and underhanded. I told them to cancel all of my services that I wanted and left the dealership. I really resent that these people think I am that stupid. I got a call the next morning asking why I did not show up for my appointment. The nerve !!! I have been using this dealership for a few years now and always found the service to be straight forward, convenient and reliable. That is until this past August when 355 Toyota messed up on another matter. What is going on with this formerly wonderful service department ? I am appalled by the dishonesty, lying and poor service and will no longer be using Toyota Service departments or for that matter, I am looking for a new car and will probably buy a Honda because of this. Do not recommend this dealership, horrible experience More

Low Pressure Excellent Service I am not a "car person" but was at the end of my lease on a Rav 4. I drive far more now that at the lease origination so decided to buy a car. Alfonso I am not a "car person" but was at the end of my lease on a Rav 4. I drive far more now that at the lease origination so decided to buy a car. Alfonso Uribe was patient and professional with all of my questions and concerns. Firooz Mozaffer was as well and accepted that I declined some products that were available. More

Wonderful Toyota Experience! To Peter Huang and PJ Mehta, thank you for a for great automobile experience at 355 Toyota. Peter, your patience and quick responses to all my questi To Peter Huang and PJ Mehta, thank you for a for great automobile experience at 355 Toyota. Peter, your patience and quick responses to all my questions and concerns was reassuring and refreshing. Buying an SUV from an out of state location can be a bit nerve racking for many reasons but Peter and PJ made the experience wonderful. When I arrived at 355 Toyota from New York, everything was taken care of at that point. Peter took me to the SUV and explained everything clearly and precisely. In the blink of an eye, I was driving back to New York in a beautiful Toyota RAV. In addition, I would like to thank PJ Mehta for finding this vehicle. My daughter couldn't believe how nice this SUV is, her smile was ear heartwarming. For those looking for the best vehicle in the world, Toyota, please consider calling Peter Huang/PJ Mehta at 355 Toyota. Thanks again, Peter, Tim A; More

Smooth and Fun! Upon entering the dealership, my family and I were quickly greeted with a smile and respect. The entire process, from the salesman to the finance off Upon entering the dealership, my family and I were quickly greeted with a smile and respect. The entire process, from the salesman to the finance officer to the management staff; all went smooth, without any hiccups and with lots of laughs. A very positive experience! More

Odwar was amazing with his help. Well done! Odwar helped and explained every single detail. This was my first time buying a car and the salesperson was great. Definitely I'll recommend him. Odwar helped and explained every single detail. This was my first time buying a car and the salesperson was great. Definitely I'll recommend him. More