D-Patrick Motoplex - Volkswagen Mercedes-Benz BMW Porsche Audi

If I could give more than 5 stars, I would! I called D Patrick Volkswagen after having an absolutely terrible experience at another dealer. (I had driven 2.5 hours to purchase a new vehicle I called D Patrick Volkswagen after having an absolutely terrible experience at another dealer. (I had driven 2.5 hours to purchase a new vehicle only to arrive and find that the vehicle, VIN, price, and even interior color were not what I had been expecting.) Needless to say, by the time I called D Patrick Volkswagen, I was extremely apprehensive about driving another two hours to another dealership. I explained the entire situation over the phone and told them that they had a vehicle I loved, but I needed to know everything was worked out before I made another long drive. From that moment on, the experience could not have been better. David was absolutely wonderful. He was kind, patient, straightforward, and understanding about why I was hesitant. They handled everything they could ahead of time, had my approval within about an hour, and made me feel completely comfortable making the drive. When we arrived later that day, the exact vehicle I was expecting was there waiting for me. There were no surprises, no games, and no pressure. David took the time to explain the vehicle and its features, and the entire process was incredibly smooth. The manager, Shannon, and the gentleman who handled our financing were also fantastic. Everyone we dealt with was professional, friendly, and made what had started as a horrible car-buying day end on an incredibly positive note. This dealership earned our future business. We drove two hours to get there, and after this experience, I would gladly make that drive again. When it is time for another vehicle, D Patrick Volkswagen is where we will go! Thank you, David, and everyone involved, for showing us what buying a vehicle SHOULD be like. You turned an awful experience into an exciting one, and we truly appreciate it! I love my new SUV! More

Stevie, Chuck, Luke and Brent were amazing! ! One of the easiest vehicle purchase transactions we’ve ever had. ! One of the easiest vehicle purchase transactions we’ve ever had. More

Another great buying experience with D-Pat BMW. @Luke, @Jack, and @Paul made for a smooth and effortless experience with our BMW purchase and transfer of tech from our previous BMW. We made it thr @Luke, @Jack, and @Paul made for a smooth and effortless experience with our BMW purchase and transfer of tech from our previous BMW. We made it through in record time. Shout out to the Parts & Services departments for the attention and care you have provided us. More

Ashtyn was Great! !! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S !! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S More

Great experience buying from them. Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the sale. Service dept treats you very well. Tabatha is kind and very good at her job. We loved our whole experience with Dpatrick. More

I was extremely pleased with the service of my auto (with the video) of all inspections ! the video) of all inspections ! More

Quick, knowledgeable, informed of all service performed. Great customer service. Everything was explained to us at time of service. Great customer service. Everything was explained to us at time of service. More

I already responded to one follow-up email that everything was handled to my satisfaction. As far as "quality" of work asked below, I can only assume the service department changed the oil. I did everything was handled to my satisfaction. As far as "quality" of work asked below, I can only assume the service department changed the oil. I did view the video which documented the tire service. The waiting area was very nice. More

Getting my oil change has never been a great experience like the one I had! They did a great job taking care of my car and keeping me informed on everything as well as getting me a vehicle to drive! All w like the one I had! They did a great job taking care of my car and keeping me informed on everything as well as getting me a vehicle to drive! All was a great experience!! More