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D-Patrick Lebanon Ford

Lebanon, IN

4.9
93 Reviews

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 93 reviews

September 30, 2023

Great service from Taylor. Very informative of process and status. Truck went in on warranty item and was promptly fixed More

by db2dba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 02, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear Taylor gave you great service and made sure to be transparent and get that warranty item taken care. Happy Driving!

September 30, 2023

Easy scheduling, clear communication, timely service. I don’t think you could ask for better when it comes to the service industry. More

by Dellington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon, Travis, Brandon
Oct 02, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our staff made thing easy and made sure to give you had excellent service. We will be honored to help you again in the future. Happy Driving!

September 30, 2023

Scheduling process was super easy, all the staff were super nice and courteous, and the whole process and services start to finish were excellent. Would drive out of my way to bring my car here. More

by caleb.fettner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Jones
Oct 02, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear that our scheduling process was easy for you and the whole staff gave you excellent service. We will be honored to help you again in the future. Happy Driving!

September 28, 2023

D-Patrick is great! Great service and nice people. Always customer first and helpful. I would never go anywhere else. Go see them if you are looking for a new or used ca More

by tslamber63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon for service Jon Sheets for sales
Sep 28, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our staff took good care of you and your vehicle. We will be honored to help anyone you send our way.

September 27, 2023

We were very impressed with Jon. He was extremely helpful ,friendly, and knowledgeable. Made the whole transaction easier More

by Mary.x.thomas83
Recommend Dealer
Yes
Employees Worked With
Jon Sheets
Sep 28, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! At D-Patrick, we strife to make things easier for our customers and we are proud of Jon for doing that you for you. Happy Driving!

September 27, 2023

Debbie and Owen were great to work with and made sure to fully explain everything to us about the process of buying and all the ins and outs of our new vehicle! Thank you! More

by Hollomank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Breedlove and Owen Waxman
Sep 28, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating you for rating your visit! We're happy to hear Debbie and Owen was transparent and made sure you didn't leave with any questions. Happy Driving!

September 24, 2023

Everyone was very friendly and cordial. They made me feel comfortable and were knowledgeable about the services I was requesting. More

by walker1.kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 25, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team made sure you were comfortable and made sure all your questions were answered. Happy Driving!

September 23, 2023

This dealership is pretty good because you aren't pressured and chased around like a big dealership More

by drumcquern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Thomas and nick
Sep 25, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear you didn't feel pressured and you were comfortable during your visit! Happy Driving!

September 23, 2023

I will very helpful in my needs and understandings and were able to get the car that I needed. More

by fpletch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sheets
Sep 25, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team helped you find the vehicle you were looking for and was able to get you the vehicle that fits your needs.

September 22, 2023

I had some questions about some of the features on my Explorer. They didn't just tell me how to use them, they came out and showed me. I appreciate that they are friendly and knowledgeable. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot his name.
Sep 22, 2023 -

D-Patrick Lebanon Ford responded

Hi Chuck, thank you for rating your experience. We're proud of our team for help you learn about your Explorer. We want to make sure that we're transparent and we didn't learn you with any unanswered questions, even if that means coming to you and show you. If you have any more questions, don't hesitate to reach out. We'll be happy to help.

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