D-Patrick Honda

I bought my last Odyssey with them in 2021 and had a great experience. It recently had a tree fall on it in a storm, totalling it. I went back to them to replace it and they made it so easy to get a new great experience. It recently had a tree fall on it in a storm, totalling it. I went back to them to replace it and they made it so easy to get a new vehicle. They didn't have what I was looking for on the lot, so they traded with another dealership to get me exactly what I was looking for within a week. They even offered to pick me up to finish the paperwork because I was without a vehicle. Their customer service is excellent! More

Jeff Brown was great to work with. He went over and above to help us find a car. He was very knowledgeable about the cars. Will definitely be back if I ever get a new car! He went over and above to help us find a car. He was very knowledgeable about the cars. Will definitely be back if I ever get a new car! More

The sales representative Alex was very knowledgeable and courteous and not pushy at all. We had a very nice exchange, will be looking at D-Patrick in any future purchases. courteous and not pushy at all. We had a very nice exchange, will be looking at D-Patrick in any future purchases. More

Jeff Brown was awesome! !! Although my credit wasn’t what it should have been, he was able to offer us suggestions that fit our family and financial situation!!! Cudos to him !! Although my credit wasn’t what it should have been, he was able to offer us suggestions that fit our family and financial situation!!! Cudos to him and D-Patrick!!! You are why my husband ONLY purchases from you. Customer service is EVERYTHING!!! God Bless and thank you again for your honest and fantastic deal!!! More

I had a much better experience this second time around while buying a new vehicle. Communication was clear, price breakdown was transparent and staff were very helpful. while buying a new vehicle. Communication was clear, price breakdown was transparent and staff were very helpful. More

Lee Wayne and the rest of the D-Patrick staff are part of the reason we keep coming back. Honda makes a great vehicle, but never underestimate the power of exceptional service! the reason we keep coming back. Honda makes a great vehicle, but never underestimate the power of exceptional service! More

All required service work on my car was explained clearly. Staff was very friendly. Waiting area was clean. clearly. Staff was very friendly. Waiting area was clean. More

Always superior service whenever I bring my vehicles in! Chuck and Scott take great care of their customers!! I was in and out in record time. Thank you for all you do to keep me safe and confident driving Chuck and Scott take great care of their customers!! I was in and out in record time. Thank you for all you do to keep me safe and confident driving my Hondas!!! More

Last year, I brought my Ridgeline in for detailing. The detailing expert did an outstanding job which resulted in my bring back my Ridgeline yesterday. Once again, his detailing job was outstanding m The detailing expert did an outstanding job which resulted in my bring back my Ridgeline yesterday. Once again, his detailing job was outstanding making my truck look like new. I have scheduled my 2 other vehicles to be detailed by him as a result of the awesome job on my Ridgeline 2 years in a row. More

On February 8th, 2024, the battery on our 2018 Honda Pilot died. At least the car was in our garage. It was the original battery that was in the car when we bought it new at the end of July 2018. When I Pilot died. At least the car was in our garage. It was the original battery that was in the car when we bought it new at the end of July 2018. When I lifted the hood, I could just see a small portion of the battery. I can see the shocked look on your face! I called your service department and immediately Conner answered. I presented my quandary. He said, “ no problem, I can talk you through removing the stuff covering up the battery”. It is at this point I giggled because he doesn’t know me and cars! He told to do this and that. He knew what the was talking about, then told me to look some other place. He giggled, I laughed. At this point, I think he knew he had a fool at the other end of the line. What a great employee you have, patient AND smart. Finally, he gave me his cell number and had me FaceTime him. We both realized that we would be approaching the supper hour soon, if not doing something different. I’m almost done. That was the “magic bullet”. He could now see under the hood as I could. Through Conner’s EXCELLENT guidance, patience and knowledge, I could finally see that $;&$ illusive battery. Your service department is the best we have ever encountered, and Conner is a big reason why!! We are even to pay our bill! Well, that’s a lie. Your folks are busy all the time answering phones, setting up appointments and sometimes going the extra mile FaceTiming “car idiots”. Connor saved me having to call Roadside or AAA. You should be very proud to have Connor in your organization. Dave Custis More