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D-Patrick Ford Lincoln

Evansville, IN

4.7
198 Reviews

1100 E Walnut St, #1042

Evansville, IN

47714

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Showing 198 reviews

September 14, 2023

I’ve bought two vehicles from D-Patrick. Didn’t have an issue with the first one. Bought a 43 thousand dollar truck and had issues took in in keep it for two days couldn’t tell me what was w More

by Clifford Huddleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have , know , idea, don’t wast to know ether
June 20, 2023

Promised free oil change for buying truck. Liars and cheats! Terrible customer service! Steer clear of this place! More

by crolley2012
Service Price Transparency
Recommend Dealer
No
Employees Worked With
All employees
Jun 20, 2023 -

crolley2012 responded

Stay away this place has terrible customer service employees promise you things then lie must get every thing in writing and then have them sign it.

Jun 20, 2023 -

D-Patrick Ford Lincoln responded

Mr. Rolley - we are sorry that you were not happy with your experience. As mentioned while you were at the dealership, we have never had a customer state that they were told their first oil change was free. Therefore, we determined that this is highly unlikely, and could not honor your request. Additionally, we do have a form that states what the dealership owes you after your purchase called a "We-Owe". The "we-owe" does not state that we owed you a free oil change, and you signed off on it. Thank you for your business, but we did nothing wrong.

Jun 20, 2023 -

crolley2012 responded

I signed off on said we owe before we walked back the service dept that was when I could get oil change. Of course the salesman has all ready quit your sorry dealership so I have no back up.

Jun 20, 2023 -

D-Patrick Ford Lincoln responded

We have no “we owe” on file stating that we owe you a free oil change. If you would like to email what you have to petero@dpat.com we would be happy to review it.

October 21, 2021

I have bought my last 3 cars from DPat Ford, love my Lincoln cars! This last time I was in for service, it was 3 hours for an oil change and car wash, I wish I could have been notified to come later, t More

by Ashley Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Mark, and the sweetest girl ever was at the front desk
October 20, 2021

A very pleasant experience. Very friendly and helpful staff. Check out was quick and easy. More

by mtyler1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Brandon, and crew
October 20, 2021

Clark and the whole finance team where amazing! We love our new Dodge Powerwagon! Excellent service! More

by Brandon.soto90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark
October 19, 2021

Fixed the squeal and did a routine check. Had to remove/reattach wheels - no damage. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Routt
October 19, 2021

Accommodate emergencies whole heatedly; understanding customers personal crisis of assistance. Great location, upbeat & kind staff. Especially, the elderly man who transports customers to & fro. Daniell More

by daniell621.2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saturday male employee
October 18, 2021

Casey was fantastic to work with.. He's gone above and beyond for us and we are very thankful for that! More

by Zac Hartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hollander
October 18, 2021

Thanks for taking care of my MKC. You did my 60,000 mile check up and everything was checked out. More

by russelltheking1954
Recommend Dealer
Yes
Employees Worked With
Don’t know.
October 17, 2021

I'm very happy with my new Lincoln and Henry and Dylan were great!! Very pleased More

by Lscheller76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry and Dylan
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