D-Patrick Ford Lincoln

Ripped off and ignored Drove three hours to purchase the car. Looked at it under a service area roof and only saw a scratch on the door, which salesman acknowledged. Wasn' Drove three hours to purchase the car. Looked at it under a service area roof and only saw a scratch on the door, which salesman acknowledged. Wasn't happy, but not a deal killer. Took the car home to clean the filthy interior and noticed the driver seat has had a chemical spilled on the leather and is ruined. The passenger seat has two large scratches across it and is ruined. Drove all the way back (6 hr round trip). Dealer wants to dye the seats instead of replace them. Local detail shop, most highly rated and used by all of the auto dealerships where I live, said that dying the seat is ridiculous on a new car and not to waste the time. Called sales manager at D-Patrick. Left detailed voice message. No response. Called manager over all D-Patrick sales managers. Left detailed voice message. No response. This is going to cost me $600 out of pocket to fix the driver seat, and that leaves the other seat that is scratched and the door that is scratched. Not only would I obviously never do business with D-Patrick again, I would highly recommend that customers who want fair treatment shop anywhere other than D-Patrick. I consider them to be shameless crooks. More

Horrible and a waste of time! A bunch of idiots! Payed $100 for them to tell us they couldn't diagnose 2 out of the 3 problems we were having. Basically told us nothing and it's our family vehicle. T Payed $100 for them to tell us they couldn't diagnose 2 out of the 3 problems we were having. Basically told us nothing and it's our family vehicle. Then tried to sell us new tires and brakes that weren't needed. We were there all day and should have been a few hour job. Very disappointed and will not go back. More

great service with Bobbi Davis My dealer was Bobbi Davis and she definitely listened to everything I had to say and made my experience on get a different car a great experience! S My dealer was Bobbi Davis and she definitely listened to everything I had to say and made my experience on get a different car a great experience! She did not rush me and showed me all of my options and kept looking until we found something that I loved. I will definitely go back and will recommend her and the the company to all my friends and family! Bobbi Davis will have more of my service in the future years when I'm ready for another vehicle. I love my 2008 Buick Lucerne!!! -Troy M. More

He was very friendly and was able to get the issue with my car taken care of in a timely manner. He made sure I was happy with the service. my car taken care of in a timely manner. He made sure I was happy with the service. More

I went in for an oil change and had a low tire warning. I went in for an oil change and had a low tire warning. I was taken care of and treated courteously and informed of other things I will need in the I went in for an oil change and had a low tire warning. I was taken care of and treated courteously and informed of other things I will need in the near future by Cody. Thank you. More

After a previous negative experience at another dealership, we were very pleased with the friendliness, knowledge,professionalism and upfront pricing and overall experience with our salesperson, Sh dealership, we were very pleased with the friendliness, knowledge,professionalism and upfront pricing and overall experience with our salesperson, Shelly and the dealership in general. More

Kerry is great to work with. All my questions were answered and the buying process was very smooth and easy. I recommend D-Patrick downtown when I can and now I'll add Kerry's name. Great job answered and the buying process was very smooth and easy. I recommend D-Patrick downtown when I can and now I'll add Kerry's name. Great job More

Fe Osborn did a great job. I also appreciated how she was concerned with me getting the extended warrenty. I would buy another car from her and would recommend her to family and friends. was concerned with me getting the extended warrenty. I would buy another car from her and would recommend her to family and friends. More

This was one of the easiest purchases I've made. The 130 mile drive was worth it. The ease at which we were able to reach an agreeable price and the friendliness of the staff is commendable. 130 mile drive was worth it. The ease at which we were able to reach an agreeable price and the friendliness of the staff is commendable. More

Christy in the body shop is extremely friendly and is very good at customer service. She does great follow-up and makes doing business there easy. very good at customer service. She does great follow-up and makes doing business there easy. More