D&M Leasing - Houston

Amazing Experience! Hands down this has been the easiest, quickest, and painless car leasing experience I have had. This is my fifth vehicle (fourth lease) and Troy made Hands down this has been the easiest, quickest, and painless car leasing experience I have had. This is my fifth vehicle (fourth lease) and Troy made this process so easy that I cant think of any reason to go anywhere else. I was in the market for a mid-sized SUV and Troy made fantastic recommendations of alternate vehicles for me to look at so I could get more bang for my buck, and I certainly did. I am extremely happy with my vehicle and couldn't have asked for a better experience. Troy, thank you so much all of your hard work on handling this process for me and for making it so easy and quick! I will definitely be a return customer in the future! More

Fast and easy! I was surprised at how quickly everything was done and the car was delivered to me! Chris Stewart did a great job and I will recommend him to my frie I was surprised at how quickly everything was done and the car was delivered to me! Chris Stewart did a great job and I will recommend him to my friends! More

Picky customer satisfied Let me start off by saying that I'm difficult to deal with. I'm very particular and not easily satisfied; dare I say, I'm kind of a snob when it come Let me start off by saying that I'm difficult to deal with. I'm very particular and not easily satisfied; dare I say, I'm kind of a snob when it comes to cars. I buy them frequently, trade them frequently, and have a certain level of expectation for quality service that is not easily met. Having never used D&M Leasing before and after some internet searches I thought I would give them a shot on improving a deal that I had already secured on a couple of cars. What did I have to lose was my thought? Well, in comes Chris Stewart to see if he could work his magic to secure me a lease deal that would be to my liking. Chris had his fair share of challenges. After the myriad of trade-ins in the past few years I had accumulated a large sum of negative equity on my trade-in, plus I am picky and my requirements were specific. Undeterred, Chris took on the challenge, listened to the kind of car I wanted, the budget I wanted to stay within and went to work. Unfortunately one of the options that I had chosen sold before we could go after it, but he quickly moved on a second option I had liked and even got a slightly better deal than I was able to negotiate. While I had hoped for more money on my trade-in to help absorb some of the negative equity he offered the same amount as all the other dealers I had spoken to so either it's a conspiracy, or it was a fair offer. The most beautiful part of this whole interaction was that I never had to leave my home. When I'm not traveling, I work out of a home office so being able to conduct business at home is ideal. We did the credit app over the phone and he came to me to close and sign all the paperwork. I never knew it could be like this. Nothing like being stress free and at ease when you're sitting in your own home. The car I purchased did have to be transferred in from another city so I did have to wait a day but not a big deal. From beginning to end the whole process took less than a week and this includes discussing trade in, finding my car, negotiating deal, structuring my deal, answering my numerous questions, fulfilling all the paperwork and then delivering the car (again, delivering it to my house). Chris also went beyond what I expected with explaining how the business relationship doesn't end after the sale. He explained partnerships that D&M has with auto vendors that I can take advantage of as a customer as well as other added bonuses he offered to make sure I was happy. Further, he indicated that he would contact me on a quarterly basis to make sure I was happy with my purchase and make me aware of any special incentives going on that would fit my affinity to trading in cars and buying new ones. He made the whole process so easy that I'm kicking myself for all the BS I put myself through in the past when I went back and forth with dealerships. While I'm only a day into my new car looking back on the past week really makes me appreciate Chris Stewart and D&M. I'm a busy guy and my time is valuable. Chris and D&M knows this and work within my schedule and never gave me the run around. They worked hard to get the deal done quickly and to my liking; they really demonstrated their desire to EARN my business, a difficult proposition these days. Further, they offered incentives to make me want to keep doing business with them and honestly, after the time savings and convenience, I see no reason I need to go to a dealership except for scheduled maintenance. Thank you, Chris and thank you D&M. More

Easy and convenient Chris was wonderful to work with and very patient with me. He listened and searched and found the best car that for my needs and budget in a very shor Chris was wonderful to work with and very patient with me. He listened and searched and found the best car that for my needs and budget in a very short time. More

Great experience, and I would do it again. I have no complaints. Cheryl was very professional, courteous, and walked me through the process step by step leaving no room for any misunderstandin I have no complaints. Cheryl was very professional, courteous, and walked me through the process step by step leaving no room for any misunderstanding. I would definitely recommend her to family and friends. More

McGown car purchase Cheryl walked us through every step clearly and professionally. She made it easy and painless. Her careful and diligent attention to detail made it so Cheryl walked us through every step clearly and professionally. She made it easy and painless. Her careful and diligent attention to detail made it so that I didn't have to. She addressed every concern from floor mats to interest rates. There is nothing she didn't provide an answer for and nothing she wasn't willing to do for us as a customer. We plan to get every vehicle through D&M from this point forward. #customerforlife More

Darrel Is a Great man to do business with!!! I could not have asked for a better Finance Manager Darrel Williams to deliver the exceptional service that he gave to me an my husband!! Thank you fo I could not have asked for a better Finance Manager Darrel Williams to deliver the exceptional service that he gave to me an my husband!! Thank you for all of your time an energy that you put in to meeting all of are needs! Thank you SOOOO much! HAPPY HAPPY!! More

Great experience Matt made everything about our new lease very easy and stress free. He is extremely helpful and knowledgeable. We would definitely recommend him a Matt made everything about our new lease very easy and stress free. He is extremely helpful and knowledgeable. We would definitely recommend him and D&M More

Very Personable Darryl with D&M leasing went above and beyond to help us find the perfect car. He was very attentive to our needs and wants and went above and beyond. Darryl with D&M leasing went above and beyond to help us find the perfect car. He was very attentive to our needs and wants and went above and beyond. The whole team at D&M were great to work with, would definitely recommend them to my family and friends! More

Darrel Williams is a great agent. Darrel was very attentive and helpful in this process. I have never leased a vehicle before. He found exactly what I was looking for within my budge Darrel was very attentive and helpful in this process. I have never leased a vehicle before. He found exactly what I was looking for within my budget and got it done as quickly as possible. If it weren't for all the bad weather, I'm sure he would have gotten the vehicle to me sooner, but he battled the elements to get it done. The vehicle was supposed to have a tow hitch receiver on it per the dealer, but it did not. Darrel is making sure that one will be installed on my truck at D&M's expense. I couldn't ask for any better service. More