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D&M Leasing - Fort Worth

Fort Worth, TX

5.0
12,261 Reviews
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1400 W 7th St, Ste 200

Fort Worth, TX

76102

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Showing 12,261 reviews

July 31, 2012

I can not express how easy this process was. Tray was amazing to work with. I told him what I wanted, how much I wanted to pay and when I wanted the truck. We had 2 more phone calls to work out a few i More

by Big Spoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray Hutchins
July 31, 2012

I have never considered leasing a vehicle. Tray took the I have never considered leasing a vehicle. Tray took the time and patience to professionally and thoroughly explain the program and process to me. More

by dirkunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray Hutchins
July 31, 2012

Tray made it very easy for us to get into a new car. He was very friendly and very helpful. He answered all of our questions and got us the exact car that we wanted. He made the process easy from start to More

by lisahopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray Hutchins
July 31, 2012

Tray took the time to follow up with me on sevearl outstanding issues prior to us going with D&M. Tray was easy to deal with and worked "every angle" to try and keep us in the price range we were try More

by kpcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray Hutchins
July 31, 2012

D&M leasing and most of all my agent Randy Schoppaul made my experience ever so enjoyable ,fast ,professional and very knowledgeable. In a world were money is time but quality of customer serv More

by MS VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 31, 2012

I have leased a number of cars over the years fron D&M I have always gotten great service and a fair deal. My last transaction was to purchase a used auto and Sam Scarlett was a pleasure to work with More

by kwik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 31, 2012

In a nutshell, getting in contact with Sam here was great, he is very Knowledgeable and he delivers what he agrees upon. I`ve gotten my first car here in USA with him and he is above and beyond my exp More

by mbjunior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 31, 2012

Mike goes the extra mile for me. He has sold me 2 cars which have been exactly what I asked for within the pricepoint I could afford. He takes time to explain everyting involved in the process until I am More

by Ann Webster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Moore
July 31, 2012

Mike was the best! He offers superior Customer Service, and bent over backwards to help me in any way he could. I had a terrific experience with D & M leasing and would not hesitate to do business with the More

by ahill68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashley Hill
April 12, 2012

I highly recommend not using D&M Leasing. Our lease through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything w More

by FatNat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R
May 10, 2012 -

D&M Leasing - Fort Worth responded

FatNat, Please accept my apology for the trouble you had. I appreciate the opportunity to address this issue and try to improve your experience, and that of all our clients. D&M has been around for over 30 years and we do over 600 transactions a month. Sixty to seventy percent of our business every month is from repeat and referred customers just like you. It is very important to me that we maintain a great reputation for customer service. I certainly don't want to make excuses but understanding all the details better would allow me to get involved personally and do whatever is reasonably possible to rectify the situation. In my twenty seven years here not every customer we have ever had has been completely happy with us but when I get involved we always get a good outcome. Please contact me directly and let me see what I can do for you. Thanks and regards, Joe Graber, President 817-461-8888 x205 or 800-654-1288 x205.