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D&M Leasing - Fort Worth
Fort Worth, TX
12,197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 12,197 reviews
July 31, 2012
D&M leasing and most of all my agent Randy Schoppaul made my experience ever so enjoyable ,fast ,professional and very knowledgeable. In a world were money is time but quality of customer serv Schoppaul made my experience ever so enjoyable ,fast ,professional and very knowledgeable. In a world were money is time but quality of customer service is what we look for !!! Randy Schoppaul has demonstrated this time and time again with both of my purchase and the many referrals that I have sent his way !!! I am happy and life time customer.. More
by MS VEGA
Employees Worked With
July 31, 2012
I have leased a number of cars over the years fron D&M I have always gotten great service and a fair deal. My last transaction was to purchase a used auto and Sam Scarlett was a pleasure to work with D&M I have always gotten great service and a fair deal. My last transaction was to purchase a used auto and Sam Scarlett was a pleasure to work with and I think I got a fair hassel free deal. I would recommend D&M and Sam to my friends Bill Brooks More
by kwik1
July 31, 2012
In a nutshell, getting in contact with Sam here was great, he is very Knowledgeable and he delivers what he agrees upon. I`ve gotten my first car here in USA with him and he is above and beyond my exp great, he is very Knowledgeable and he delivers what he agrees upon. I`ve gotten my first car here in USA with him and he is above and beyond my expectations. More
by mbjunior
July 31, 2012
Mike goes the extra mile for me. He has sold me 2 cars which have been exactly what I asked for within the pricepoint I could afford. He takes time to explain everyting involved in the process until I am which have been exactly what I asked for within the pricepoint I could afford. He takes time to explain everyting involved in the process until I am fully satisfied. He also keeps in touch with me on a regular basis. I feel like he is a friend I can trust to make sure I receive the best car at the best price for me. He's the real deal in a world of phonies! Ann Webster More
by Ann Webster
July 31, 2012
Mike was the best! He offers superior Customer Service, and bent over backwards to help me in any way he could. I had a terrific experience with D & M leasing and would not hesitate to do business with the and bent over backwards to help me in any way he could. I had a terrific experience with D & M leasing and would not hesitate to do business with them again. Mike Moore is a real asset to the company. More
by ahill68
April 12, 2012
I highly recommend not using D&M Leasing. Our lease through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything w through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything with the previous dealership and we were good to go. Not so much. We have received numerous calls from the dealership asking if we're going to purchase the car .... the one that D&M took and supposedly purchased from the dealership. Now we one day away from the end of our original lease with the dealership and our credit is about to go down the toilet. D&M sold the car to someone else even though they did not own the car yet and now want us to take the already sold car back to that dealership, buy it with money that D&M has given us and then hand them over the car. We've been in the new car for a month and should be having to deal with this. Basically D&M made some big mistake when they supposedly 'purchased' the car from the dealership and instead of just coughing up $ to fix the problem, they are asking us to do something sneaky to get them out of the problem they are in. VERY poor customer service and we will definitely NOT be using D&M when our second car lease is up this summer like we had thought. Don't believe the ads they put on the ticket - STAY AWAY! More
by FatNat
Employees Worked With
R
September 03, 2010
I bought a truck and the process went great. Adam found exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she wa exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she was interested in but he never sent. She decided to look around and found a less expensive car. She purchased in one day and is very happy. When I told Adam about her buying another car, he got upset. He sent 4 emails, telling us we should take the car back because it is not rated well. I appreciate him sending the ratings, but the final email he sent read "By the way how do we go from a 2 door to a 5 door hatchback as well?" An 18 year old girl will change her mind, and she will get impatient if he doesn't send pictures after 4 days of requesting. Adam was nice through the process, but got ugly when the sale didn't happen. I think the dealership is solid, but Adam has a lot to learn about customers. Maybe someone else in the dealership can be more professional. More
by davidmkat
Employees Worked With
Adam Amador
