D&M Leasing - Fort Worth

I highly recommend not using D&M Leasing. Our lease through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything w through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything with the previous dealership and we were good to go. Not so much. We have received numerous calls from the dealership asking if we're going to purchase the car .... the one that D&M took and supposedly purchased from the dealership. Now we one day away from the end of our original lease with the dealership and our credit is about to go down the toilet. D&M sold the car to someone else even though they did not own the car yet and now want us to take the already sold car back to that dealership, buy it with money that D&M has given us and then hand them over the car. We've been in the new car for a month and should be having to deal with this. Basically D&M made some big mistake when they supposedly 'purchased' the car from the dealership and instead of just coughing up $ to fix the problem, they are asking us to do something sneaky to get them out of the problem they are in. VERY poor customer service and we will definitely NOT be using D&M when our second car lease is up this summer like we had thought. Don't believe the ads they put on the ticket - STAY AWAY! More

I bought a truck and the process went great. Adam found exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she wa exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she was interested in but he never sent. She decided to look around and found a less expensive car. She purchased in one day and is very happy. When I told Adam about her buying another car, he got upset. He sent 4 emails, telling us we should take the car back because it is not rated well. I appreciate him sending the ratings, but the final email he sent read "By the way how do we go from a 2 door to a 5 door hatchback as well?" An 18 year old girl will change her mind, and she will get impatient if he doesn't send pictures after 4 days of requesting. Adam was nice through the process, but got ugly when the sale didn't happen. I think the dealership is solid, but Adam has a lot to learn about customers. Maybe someone else in the dealership can be more professional. More