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D&M Leasing - Fort Worth
Fort Worth, TX
11,971 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 11,971 reviews
September 03, 2010
I bought a truck and the process went great. Adam found exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she wa exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she was interested in but he never sent. She decided to look around and found a less expensive car. She purchased in one day and is very happy. When I told Adam about her buying another car, he got upset. He sent 4 emails, telling us we should take the car back because it is not rated well. I appreciate him sending the ratings, but the final email he sent read "By the way how do we go from a 2 door to a 5 door hatchback as well?" An 18 year old girl will change her mind, and she will get impatient if he doesn't send pictures after 4 days of requesting. Adam was nice through the process, but got ugly when the sale didn't happen. I think the dealership is solid, but Adam has a lot to learn about customers. Maybe someone else in the dealership can be more professional. More
by davidmkat
Employees Worked With
Adam Amador
