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D'Arcy Hyundai - Service Center

Joliet, IL

4.9
455 Reviews
Call Service Center (815) 725-5200

455 Reviews of D'Arcy Hyundai - Service Center

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February 10, 2023

Awesome they kept me informed the whole time and even washed my vehicle it was a nice touch More

by william_sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your vehicle shopping experience with our online community. We appreciate you using our service department and allowing us the privilege of helping you keep your vehicle up to date. Thank you for your business. If there is anything more that we can do, please don't hesitate to inform us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 27, 2023

We were very satisfied. All the people we dealt with were friendly. The waiting room was comfortable and clean. More

by bjchan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We can't thank you enough for your feedback and business. We are glad everything went as well as expected while you were here. Should you need anything else or have any questions, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 24, 2023

just takes too long to schedule a service the work was fine the waiting room was clean. More

by mech555
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We can't thank you enough for your feedback and business. We do apologize for the wait as it can vary, depending on how busy it is; please note we do try to be as fast yet efficient as possible specially when it comes to dealing with vehicle parts/work. We thank you for allowing us to work on your vehicle needs. Should you need anything else or have any questions, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 24, 2023

Always have a great experience at D'Arcy. Staff is friendly, the service department is clean, comfortable waiting room. More

by giazelenak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We can't thank you enough for your feedback and business. We are glad everything went as well as expected while allowing us to work on your vehicle needs. Should you need anything else or have any questions, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 23, 2023

Friendly service department and comfortable, clean waiting area. My vehicle was returned washed and clean. More

by chelanye
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback and allowing us the privilege of working with you and servicing your vehicle. We are glad everything went as well as expected while using our service department. If there is anything more that you may need, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 23, 2023

Never have an issue . Service is always timely and within a reasonable timeframe. Really appreciate the courtesy car wash . More

by johndean1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad everything went as well as expected while using our service department. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 21, 2023

Not impressed with dealership (partly my fault) but service department is good, just takes too long to schedule an appointment More

by pssrnbest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who serviced my car....
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Jan 23, 2023 -

D'Arcy Hyundai responded

Thank you for your feedback as it is always appreciated. We'd like to further discuss your visit regarding your impression. When you have a moment, please give me a call at 815.409.4905. Thanks again. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

Helpful
January 19, 2023

I scheduled an oil change for a rare day off, which was a very busy day. They were able to complete my work in under an hour, plus they cleaned my car! More

by Juliet621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you and taking care of your vehicle needs. We do our very best to ensure you are taken care of as quickly as possible and efficiently as possible. We are glad everything went well while using our service department. Should you need further assistance in the future, please let us know. Isa Romero - Public Relations Man D'Arcy Hyundai (815) 725-5200

Helpful
January 15, 2023

This dealership is clearly concerned with customers service and satisfaction. From the time I came in to the time I left was great More

by bobbliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop by and allowing us to work on your vehicle needs. We appreciate your feedback and business and are happy you were able to experience the D'Arcy Difference. If there is anything more that we can do, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
January 13, 2023

Great people to work with from the sales department to finance and great service department. More

by mas6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Miniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fitzgibbon
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Jan 18, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into the dealership and allowing us the pleasure of working with you. We are glad everything went as well as expected, if not better than expected. We do our best to ensure you are taken care of from the moment you walk in, until your vehicle needs are met. We thank you for business and your feedback. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
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